The Customer Experience Show
Caspian StudiosIn customer-centric organizations, there is often a visionary leader who drives the customer experience -- regardless of their title. Whether you're an executive in marketing, IT, sales, service or HR -- you need to build smarter customer experiences. It is your job to drive innovation, foster trust, inspire loyalty and demonstrate value to your customers. This podcast will help you do it. Each ep... more
| Publishes | Twice monthly | Episodes | 28 | Founded | 6 years ago |
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| Categories | BusinessManagement | ||||
Listen to this Podcast
Latest Episodes
Sarah Quinn, VP of Global AI/Digital/CX Sales at TELUS International, shares fascinating insights from an impressive career working with household-name brands - from McDonald’s to J. Crew, to Airbnb, and more. In this episode, Sarah discusses how suc... more
We hear so much about the importance of strategic communications, but what does that really mean? Martha Boudreau, Chief Communications and Marketing Officer at AARP, helps bring strategic communication to life through relatable stories and concrete ... more
This episode features an interview with Lee Becker, SVP and GM of Medallia’s Public Sector. In this episode, Lee talks about the federal government’s cross-agency initiative to improve CX, shares advice for managing CX across several departments, and... more
This episode features an interview with Scott Finlow, CMO for the PepsiCo Foodservice Division. In this episode, Scott talks about creating centers of excellence within a large company, operating with a digital-first mindset, and catering to experien... more
Reviews
- Great show!
Keep up the good work
Apple Podcasts5JLib21
United States5 years ago - Awesome CX Insights
This show has really great guests and really great insights. Even more great guests coming!
Apple Podcasts5B_Dow_WilsonUnited States5 years ago - Great CX Podcast!
Awesome CX insights. Love the different types of guests on the show!
Apple Podcasts5HuskyRusky52United States5 years ago - Awesome interviews!
Phil is a fantastic host, love the style of this show and awesome CX guests. Keep it up!
Apple Podcasts5Ian FaisonUnited States5 years ago
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Audience Metrics
Listeners, social reach, demographics and more for this podcast.
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Frequently Asked Questions About The Customer Experience Show
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How many subscribers and views does The Customer Experience Show have?
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Which podcasts are similar to The Customer Experience Show?
These podcasts share a similar audience with The Customer Experience Show:
1. The CX Cast
How many episodes of The Customer Experience Show are there?
The Customer Experience Show launched 6 years ago and published 28 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact The Customer Experience Show?
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