The CS Mentor - All things Customer Success
Ankit AggarwalWhen I started my career in Customer Success, I used to get hundreds of questions around my role. The situation hasn't changed much and I see that a lot of people are still unaware of Customer Success as a Career. Moreover, there is no single repository for budding CSMs and learn more about this role. Seeing this gap, I thought of doing something about it, and 'The CS Mentor' is the result! I hope... more
| Publishes | Twice monthly | Episodes | 41 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Categories | BusinessManagement | ||||
Listen to this Podcast
Latest Episodes
On June 17, 2023, Something spectacular is happening in the heart of Bengaluru. It's time for the biggest-ever Customer Success Meetup in India! Join me and a lineup of incredible speakers and panelists. We discuss the challenges in CS and how to res... more
On June 17, 2023, something spectacular is happening in the heart of Bengaluru. It's more than just a meetup; it's an opportunity to connect, collaborate, and unleash the power of customer success. This is your opportunity to network, learn, and be i... more
Today, we'll be talking about customer segmentation and how it can help CS teams tailor their strategies, communication, and services to specific groups of customers.
#customersuccess #segmentation
With so much happening around us, It's essential to scale the business and technology can help you in the same. In this episode, I will discuss the role of technology and potential pitfalls of the same. #technology #chatgpt #customersuccess
Some companies have figured out the best way to deliver ROI to customers, While others are still struggling. In this video, I'll talk about the secret tactics these top-notch companies use. #customersuccess #data #csops
Understand what Customer Success Ops do at any organization. Why it started and future.
#customersuccess #operations #career
Season 3 of The CS Mentor Podcast is launching next week. In this episode, I'll cover what you can expect out of it.
Starting a CS Department is never an easy decision. Moreover, Starting it right and also at the right timing is imperative. In this episode with Puneet, I am discussing the nuances of starting the CS function and how to scale it as the organization g... more
Key Facts
Reviews
- Great information for new and current CSMs
This is a great “bite sized episode” series that will answer questions that a total newbie to the industry or someone in the role currently might need answered.
Apple Podcasts5dddddd987654321
Canada2 years ago - Looking forward to more Podcasts!!!
Very Insightful thanks Ankit and also great to have you as my mentor. 🙂
Apple Podcasts5Darshan Kikani
India3 years ago - Great Initiative!
Simple, Informative and Helpful!
Great Job Ankit!
Looking for more podcasts!✌️✌️✌️
Apple Podcasts5RamyaPatelIndia5 years ago - Clear and sharp.
Very crisp, concise and comprehensive.
Apple Podcasts5banerjeerohit92
Ireland5 years ago
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #105 |  Taiwan/Business/Management |
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Audience Metrics
Listeners, social reach, demographics and more for this podcast.
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The CS Mentor launched 5 years ago and published 41 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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