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Cold Call distills Harvard Business School's legendary case studies into podcast form. Hosted by Brian Kenny, the podcast airs every two weeks and features Harvard Business School faculty discussing cases they've written and the lessons they impart.

PublishesTwice monthlyEpisodes293Founded10 years ago
Number of ListenersCategories
ManagementBusinessMarketing

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Artwork for Cold Call

Latest Episodes

In 2024, Mass General Brigham, the largest health system in Massachusetts, piloted an AI-powered ambient note-taking program among a subset of clinicians to address increasing rates of staff burnout and turnover —  largely driven by the administrativ... more

YouTube

In early 2025, Thomas Graham, CEO of Metaphysic, a leading AI generative video company confronted fundamental questions about who should control digital identity in a world where AI could perfectly recreate human likeness. Founded in 2021, Metaphysic... more

YouTube

In 2025, Harvard Art Museums considered using generative artificial intelligence in a marketing campaign to increase visitor engagement and membership. Looking to boost attendance and appeal to a younger audience base, and facing intensified competit... more

YouTube

In March 2024, The Atlantic announced a strategic content and product partnership with artificial intelligence giant OpenAI. OpenAI would license The Atlantic’s content to train its models and respond to user queries, while The Atlantic would receive... more

YouTube

Key Facts

Accepts Guests
Accepts Sponsors
Contact Information
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Number of Listeners
Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Susanna Gallani
Professor studying performance management systems; co-author of AI Scribe case
Mass General Brigham (MGH)
Episode: Can an AI-Powered Scribe Curb Physician Burnout?
Zoe Cullen
Professor at Harvard Business School, designs labor market studies and employer/worker choice research
Harvard Business School
Episode: Why Metaphysic AI Looked to Hollywood for a Digital Rights Model
John Connolly
Director of Marketing for the Harvard Art Museums
Harvard Art Museums
Episode: How a Museum Marketing Team Used AI to Bring People Closer to Art
Julian De Freitas
Professor at Harvard Business School focusing on consumer perception of AI
Harvard Business School
Episode: How a Museum Marketing Team Used AI to Bring People Closer to Art
Carrie Elkins
Professor discussing the case The Atlantic and OpenAI
Harvard Business School
Episode: Are We Entering a New Age of Creativity with the Help of AI?
Tatiana Sandino
Professor; author of Structured Empowerment
Harvard Business School
Episode: How School of Rock Created Structure in Order to Scale with Agility and Creativity
Rob Price
CEO of Youth Enrichment Brands; former CEO of School of Rock
School of Rock
Episode: How School of Rock Created Structure in Order to Scale with Agility and Creativity
Stacey Ryan
President of School of Rock (at time of case)
School of Rock
Episode: How School of Rock Created Structure in Order to Scale with Agility and Creativity
Tim Ferriss
Writer, podcaster and investor
Angel investor, author, entrepreneur
Episode: The Founder Mindset: Tim Ferriss on Experiments, Risk, and Freedom

Host

Brian Kenny
Host of Cold Call

Reviews

4.6 out of 5 stars from 490 ratings
  • Xmmsl

    Cmdldl

    Apple Podcasts
    4
    Csmskcp!
    South Koreaa year ago
  • WIPO TechConnect innovation by NegarTime

    I have to suppprt my concept via Diarienumbers.

    Social Welfare Board of SE Can support me.

    @NegarRiahi X

    Apple Podcasts
    5
    NAFAS2012
    Sweden2 years ago
  • Must listen to podcast

    Always relevant discussions to anyone who wants to keep updated.

    Apple Podcasts
    5
    kika2703
    Brazil3 years ago
  • Best podacst

    I am a certified Digital marketer from india & very happy to listen this❤️💛❤️💛

    Apple Podcasts
    5
    hgtrrrrrrrttttt
    India4 years ago
  • Zhu alcaxzz zzz gy7

    Java

    Apple Podcasts
    2
    Buzz23
    Australia4 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Guests and topics are diverse across business, technology, and leadership.
Listeners praise thoughtful, respectful conversations and practical insights.
Guests are often top-tier academics and practitioners offering real-world takeaways.
The host gets strong information from guests and keeps discussions clear and actionable.
The show creates an engaging classroom-like atmosphere with case-driven discussions.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Can an AI-Powered Scribe Curb Physician Burnout?
Q: If there was one takeaway you want listeners to have, what would it be?
Focus on the human using the technology and define a precise problem to solve; successful adoption hinges on reducing burnout and ensuring the technology enhances patient care without replacing the clinician.
Can an AI-Powered Scribe Curb Physician Burnout?
Q: What happened when they tried a more general rollout?
Adoption was voluntary; many who opted in did not continue, and there was a policy to reassess or potentially revoke licenses if unused for three months due to cost. The organization struggled with achieving mass adoption.
Can an AI-Powered Scribe Curb Physician Burnout?
Q: What were the organizational challenges that Mass General Brigham faced when implementing this?
Challenges included variation in adoption, concerns from physicians about having to verbalize thinking, and the need to tailor the amount of non-clinical information in notes; wide piloting with voluntary participation revealed resistance and trust issues but also potential for better data and workflow improvements.
Can an AI-Powered Scribe Curb Physician Burnout?
Q: Maybe we just get started by asking you, how did you hear about this? How did you think this would be an interesting case to write?
The case was written with collaborators and a broader team; the discussion focuses on AI adoption in healthcare, the Mass General Brigham implementation, and the balance between innovation and managing human factors such as burnout and clinician workload.
Why Metaphysic AI Looked to Hollywood for a Digital Rights Model
Q: What are the practical implications for employers and employees in light of separated rights?
Contracts can be redesigned to tie incentives to ongoing contributions, allow employees to retain a stake in AI-enabled assets, and ensure fair revenue sharing as technology enables broader use of expertise.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
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Age Range
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Frequently Asked Questions About Cold Call

What is Cold Call about and what kind of topics does it cover?

The show provides in-depth look-ins into Harvard Business School case studies, translating academic analyses into accessible conversations about real-world business challenges. Episodes cover topics like AI governance and labor economics, brand and culture during scaling, responsible innovation in media and art, and organizational change across industries. Guests range from professors and researchers to industry practitioners, offering practical frameworks and case-backed insights for executives, marketers, and product leaders. A standout pattern is anchoring discussions in governance, strategy, and execution, with a strong emphasis on ethical considerations, leadership culture, and the impact of technology on work. Potential listeners will... more

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Which podcasts are similar to Cold Call?

These podcasts share a similar audience with Cold Call:

1. HBR IdeaCast
2. HBS Managing the Future of Work
3. The McKinsey Podcast
4. Inside the Strategy Room
5. The So What from BCG

How many episodes of Cold Call are there?

Cold Call launched 10 years ago and published 293 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Cold Call?

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What guests have appeared on Cold Call?

Recent guests on Cold Call include:

1. Susanna Gallani
2. Zoe Cullen
3. John Connolly
4. Julian De Freitas
5. Carrie Elkins
6. Tatiana Sandino
7. Rob Price
8. Stacey Ryan

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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