Rephonic
Artwork for Content Operations
Content Management Systems
User Experience
Content Operations
Learning Content
Learning and Development
Taxonomy
Structured Content
Technical Debt
E-Learning
Generative AI
Metadata
SCORM
Moodle
Re-Platforming
Contentops
Enterprise Content Operations
Learningdita
Localization
Content Strategy
HTML

Scriptoriums delivers industry-leading insights for global content operations.

PublishesMonthlyEpisodes190Founded9 years ago
Number of ListenersCategory
Business

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Artwork for Content Operations

Latest Episodes

What happens when AI accelerates faster than your content can keep up? In this podcast, host Sarah O’Keefe and guest Michael Iantosca break down the current state of AI in content operations and what it means for documentation teams and executives. T... more

Your organization’s content debt costs more than you think. In this podcast, host Sarah O’Keefe and guest Dipo Ajose-Coker unpack the five stages of content debt from denial to action. Sarah and Dipo share how to navigate each stage to position your ... more

How can global brands use AI in localization without losing accuracy, cultural nuance, and brand integrity? In this podcast, host Bill Swallow and guest Steve Maule explore the opportunities, risks, and evolving roles that AI brings to the localizati... more

AI, self-paced courses, and shifting demand for instructor-led classes—what’s next for the future of training content? In this podcast, Sarah O’Keefe and Kevin Siegel unpack the challenges, opportunities, and what it takes to adapt.

There’s probabl... more

What if you could escape copy-and-paste and build dynamic learning experiences at scale? In this podcast, host Sarah O’Keefe and guest Mike Buoy explore the benefits of structured learning content. They share how organizations can break down silos be... more

Every time someone views your product content, it’s a purposeful engagement with direct business value. Are you making the most of that interaction? In this episode of the Content Operations podcast, special guest Patrick Bosek, co-founder and CEO of... more

In this episode of the Content Operations podcast, Sarah O’Keefe and Bill Swallow unpack the promise, pitfalls, and disruptive impact of AI on multilingual content. From pivot languages to content hygiene, they explore what’s next for language servic... more

Is AI really ready to generate your training materials? In this episode, Sarah O’Keefe and Alan Pringle tackle the trends around AI in learning content. They explore where generative AI adds value—like creating assessments and streamlining translatio... more

Key Facts

Accepts Guests
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

Recent Guests

Dipo Ajose-Coker
Solutions Architect and Strategy at RWS based in France
RWS
Episode: The five stages of content debt
Steve Maule
VP of Global Sales at a MacLero, a fast-growing language services provider
MacLero
Episode: Balancing automation, accuracy, and authenticity: AI in localization
Patrick Bozek
CEO and one of the co-founders of Hereto
Hereto
Episode: Every click counts: Uncovering the business value of your product content
Fabrice Lacroix
CEO of Fluid Topics
Fluid Topics
Episode: Deliver content dynamically with a content delivery platform
Mike McDermott
Director of Language Services at MadCap Software, working with the MadTranslation Group
MadCap Software
Episode: Conquering content localization: strategies for success (podcast)

Hosts

Sarah O'Keefe
Host of Content Operations at Scriptorium, with expertise in content strategy and development.
Alan Pringle
Co-host and expert in content operations and management.
Bill Swallow
Co-host known for insights on technical communication and content operations.

Reviews

4.5 out of 5 stars from 9 ratings
  • Nerd out on content strategy!

    A podcast about metadata and taxonomies is the podcast for me! The audio quality could be a little better but I thoroughly enjoy these conversations.

    Apple Podcasts
    4
    phaedra426
    United States9 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

There are some concerns about audio quality, but the content remains very valuable to professionals in the field.
Listeners appreciate the insights into content strategy and technical communication, mentioning the engaging discussions and expert perspectives.

Top Business Podcasts

Talking Points

Recent interactions between the hosts and their guests.

Every click counts: Uncovering the business value of your product content
Q: What should organizations do to start addressing their technical support volumes?
Organizations should start with buy-in from stakeholders, emphasizing the value of enhancing documentation to reduce support costs and improve customer experience.
AI in localization: What could possibly go wrong? (podcast)
Q: Will we get to the point where we can effectively ask an AI help system a question in a foreign language?
Yes, we're nearly there already with existing translation apps that can parse and respond in real time.
Help or hype? AI in learning content
Q: How can AI be applied to learning content?
AI can enhance learning content by summarizing existing materials, assisting in generating assessments, and providing data for adaptive learning. However, it should support rather than replace human content creators.
Deliver content dynamically with a content delivery platform
Q: So what are the prerequisites when you start thinking about this?
A prerequisite is having content and a back end content management system, usually a CCMS or some authoring environment.
Enterprise content operations in action at NetApp (podcast)
Q: What are the things you did best or maybe worst or would do the same way or not?
One key lesson is to beware the fascination of the system without considering the processes and people involved.

Audience Metrics

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Listeners per Episode
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Frequently Asked Questions About Content Operations

What is Content Operations about and what kind of topics does it cover?

Focusing on the crucial intersections of technology, strategy, and human expertise in content operations, this podcast addresses various aspects of managing and delivering effective content across multiple platforms. It engages with the complexities of structured content, technical communication, and learning and development, emphasizing the essential need for a strategic approach to content management practices. The conversations frequently highlight the importance of AI and its implications, while also examining challenges like taxonomies, content delivery, and the impacts of emerging technologies on industry standards.

Listeners can expect discussions featuring impactful insights and expert opinions from practitioners within the content... more

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How many episodes of Content Operations are there?

Content Operations launched 9 years ago and published 190 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Content Operations?

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What guests have appeared on Content Operations?

Recent guests on Content Operations include:

1. Dipo Ajose-Coker
2. Steve Maule
3. Patrick Bozek
4. Fabrice Lacroix
5. Mike McDermott

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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