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Artwork for The Business of a Clinic

The Business of a Clinic (BOAC)

Jared Aron
Healthcare
Private Healthcare
Patient Recall
Practice Management Software
Mergers and Acquisitions
Private Equity
Patient Retention
Patient Experience
NHS
Artificial Intelligence In Healthcare
CRM
Artificial Intelligence
Leakage
Sales Desk
AI In Healthcare
Patient Follow-Up
PRM
Patient Leakage
Injectual
Kinetico Health

The Business of a Clinic (BOAC) is a podcast for private healthcare leaders who want to run not just a great clinic, but a great business. Each episode explores the overlooked commercial side of healthcare — how to grow revenue, improve patient retention, fill empty calendars, and build high-performing front-office teams.

Hosted by the team at Coherent and led by founder Jared Aaron, we sit down ... more

PublishesTwice weeklyEpisodes43Foundeda year ago
Number of ListenersCategories
EntrepreneurshipBusiness

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Artwork for The Business of a Clinic

Latest Episodes

In this episode of The Business of a Clinic, Jared speaks with Teresa Harvey, an osteopath based in Glasgow who has spent 30 years in clinical practice and built a four-clinic osteopathy group in Scotland, which she has recently sold to join a larger... more

In this episode of The Business of a Clinic, Jared speaks with Tim Allardyce, UK-based physiotherapist, osteopath, founder of Surrey Physio Group, and clinical director of Rehab My Patient.

Tim’s story moves from private practice and clinic ownershi... more

Can a dental practice owner sell part of their business without surrendering its culture, identity or day-to-day control?

In this episode of The Business of a Clinic, Jared Aron speaks with Mark Aichroth, co-founder and CEO of DeNovo Dental Partners... more

In Episode 45 of The Business of a Clinic, Jared Aron, founder of Coherent, explores why the business side of healthcare is still so operationally fragile.

Jared begins with a story from his own clinic: four separate systems, none of them speaking t... more

Healthcare is in the middle of an AI gold rush.

AI receptionists, AI doctors, AI agents, automated workflows — everyone is racing to move faster, automate more, and do more with data.

But healthcare is different.

Patient data is not just behaviour... more

In this episode of The Business of a Clinic, Jared speaks with Cameron Tudor, physiotherapist and founder of West London Physio, about what really happens when a clinician becomes a clinic owner.

Cameron’s journey spans private practice in Australia... more

Jared Aron speaks with Dale J. Atkinson, founder of Clear Signal Partners, patient advocate, entrepreneur, and writer of The Life Organic.

Dale shares his personal experience of receiving a terminal cancer diagnosis, navigating the healthcare system... more

In this episode of The Business of a Clinic, Jared Aron speaks with Tim Wright, CEO and founder of Zoes, about the future of health tech, clinic tech, AI, and private healthcare.

Tim has worked across the healthcare ecosystem as a physiotherapist, i... more

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Recent Guests

Dale Atkinson
Entrepreneur, patient advocate
Clear Signal Partners; The Life Organic (blog)
Episode: When a Terminal Patient Refuses to Be Passive, with Dale Atkinson, Business of a Clinic (BOAC), E42
Tim Wright
CEO and founder of Zoes Clinics
Zoes Clinics
Episode: E#41 | Why Health Tech Dies in Go-To-Market, with Tim Wright from Zoes
Joëlle Vita
Founder of Injectable, aesthetic clinic chain
Injectable
Episode: E#40 | CoherentHQ Event: Is Your Clinic Exit Ready - How to Sell Well and Maximise Value
Simon Devane
CEO, Pure Sports Medicine
Pure Sports Medicine
Episode: E#40 | CoherentHQ Event: Is Your Clinic Exit Ready - How to Sell Well and Maximise Value
Geoff Gamble
Owner/Leader, Niagara Health Rehab Center (NHRC)
Niagara Health Rehab Center (NHRC)
Episode: E#39 | From Near Closure to 4x Revenue: How He Completely Rebuilt His Clinic, with Dr. Geoff Gamble | Business of a Clinic (BOAC)
Rachna Murthy
Consultant ophthalmologist and oculoplastic surgeon
Private practice in Jersey and London (Cohen with Jonathan)
Episode: E#38 | Jonathan & Rachna: The Secret To A Five-Star Clinic | The Business of a Clinic
Cyrus Hessabi
Investor focusing on AI-enabled services and traditional small businesses; formerly at Open Ocean and Shore
Shore; Open Ocean (former)
Episode: E#37 | Cyrus Hessabi: AI, Clinics & Private Equity | Business of a Clinic (BOAC)
Joshua Catlett
Founder at Verilo, advisor and dealmaker in private healthcare
Verilo
Episode: E#36 with Joshua Catlett: Why Most Clinic Owners Are Not Exit Ready | BOAC
Krista Farrell
Neurology consultant and Medical Advisory Board member at Coherent
Coherent
Episode: E#32 | Krista Farrell, Neurology, Patient Safety, AI, Booking Hell & Future of Care | The Business of a Clinic

Host

Jared Aaron
Host of The Business of a Clinic (BOAC); Coherent Healthcare

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Talking Points

Recent interactions between the hosts and their guests.

Clinic Sales Desk: Front Desk vs Sales, from £1m to £5m
Q: What exactly is a Clinic Sales Desk and how is it different from a front desk or call center?
A Sales Desk is a dedicated function focused on converting new leads and retaining existing clients, with its own playbooks, targets, and tools, separate from administrative, clinical, or general front-office duties.
E#26 | Dr Arnold Gangaidzo, From Zimbabwe to Dental Practice Ownership, on Building Lancashire Smiles | The Business of a Clinic
Q: If you could change one thing about your setup, what would it be?
Better milestone management and a more hands-on project management approach during construction to avoid delays and ensure payments were tied to completed work.
E#26 | Dr Arnold Gangaidzo, From Zimbabwe to Dental Practice Ownership, on Building Lancashire Smiles | The Business of a Clinic
Q: What was the major difference you noticed between practicing as a clinician and running your own private clinic?
The biggest shift was moving from relying on clinical income to managing a full business with cash flow, payroll, and loan repayments, which required proactive planning and systems to sustain growth.
E#37 | Cyrus Hessabi: AI, Clinics & Private Equity | Business of a Clinic (BOAC)
Q: What brings you to this discussion, and how do you view AI-enabled services in traditional clinics?
Cyrus explains his background in VC and growth equity, and how his focus now is backing traditional local businesses with AI-enabled improvements that can scale geographically, while emphasizing practical ROI and careful integration.
E#36 with Joshua Catlett: Why Most Clinic Owners Are Not Exit Ready | BOAC
Q: Could you introduce yourself and share what brought you into this space?
The guest explains an unusual path from physiotherapy into mergers and acquisitions, starting with an occupational health tender, using seed money to buy a small private practice, and gradually scaling through strategic acquisitions and operational improvements.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
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Frequently Asked Questions About The Business of a Clinic

What is The Business of a Clinic about and what kind of topics does it cover?

A podcast focused on the business side of private healthcare clinics, with episodes that explore revenue growth, patient retention, booking optimization, and high-performing front-office teams. Guests range from clinic owners and operators to investors and health-tech leaders, discussing topics like M&A, private equity transformations, AI-enabled patient journeys, and strategies for scaling multi-site practices. The show often centers on practical playbooks for reducing no-shows, improving rebooking rates, and aligning clinical excellence with strong business operations. Notably, conversations frequently highlight culture, data-driven decision making, and the balance between human touch and technology in private healthcare leadership, makin... more

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1. The Diary Of A CEO with Steven Bartlett

How many episodes of The Business of a Clinic are there?

The Business of a Clinic launched a year ago and published 43 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The Business of a Clinic?

Recent guests on The Business of a Clinic include:

1. Dale Atkinson
2. Tim Wright
3. Joëlle Vita
4. Simon Devane
5. Geoff Gamble
6. Rachna Murthy
7. Cyrus Hessabi
8. Joshua Catlett

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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