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The Bottom Line Pharmacy Podcast: Sykes & Company, P.A.

Sykes & Company, P.A.
Artificial Intelligence
Social Engineering
Independent Pharmacy
Multi-Store Ownership
Tax Planning
Cybersecurity
Compounding Pharmacy
Med Sync
Pharmacy
PBM Reform
National Community Pharmacists Association
Maximum Fair Price (MFP)
Beacon Channel Management
AI In Pharmacy
NCPA Foundation
PBM Reform Act
Medicare Drug Price Negotiation Program
MFP and WAC Updates
Telemedicine
Trumprx

Welcome to the Bottom Line Pharmacy Podcast! On this show, we bring you valuable insights from pharmacists, key vendors and other innovators to bring you pharmacy CPA advice and fuel your bottom line. Subscribe wherever you listen to podcasts for the latest in independent pharmacy!

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Artwork for The Bottom Line Pharmacy Podcast: Sykes & Company, P.A.

Latest Episodes

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What does it mean to truly build a pharmacy people are excited to walk into as employees and patients?

In this episode of the Bottom Line Pharmacy Podcast Dr. Emlah Tubuo, PharmD, MS, Host of The Intentio... more

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What's really going on with peptides, AI, and the future of independent pharmacy? Turns out, quite a lot.

Dr. Nicolette Mathey, PharmD, Founder and CEO of Atrium24 and Dotti CRM, for her... more

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Schedule an Rx Assessment: www.sykes-cpa.com/rx-assessment-service/

Support Didi’s Campaign: www.didiforcongress.com/

What does it take for a pharmacist to go from opening a compounding pharmacy to running for U.S... more

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What's the difference between marketing and advertising and why does it matter for your pharmacy? 

In this episode of the Bottom Line Pharmacy Podcast, Austin Murray sits down with Bruce Kneeland, longtim... more

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AI is rapidly becoming part of the pharmacy workflow but when it comes to compliance, accuracy, and patient safety, there’s far more to consider than just efficiency gains.

In this episo... more

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MFP is officially here and for many pharmacies, the biggest challenge isn’t the pricing, it’s understanding how the money actually flows and making sure you’re getting paid correctly.

In this episode of The Bottom Line Pharmacy Pod... more

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Is NCPA really worth it for independent pharmacy owners? What's the real world ROI of being apart of NCPA? 

In this episode, Scotty Sykes, CPA, CFP, Bonnie Bond, CPA, MBA, and Austin Murray s... more

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Infusion is booming and it’s not just because of an aging population. As technology unlocks new gene therapies, autoimmune treatments, and ultra-rare specialty drugs, infusion pharmacies are being pushed to scale faster, operate tig... more

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Key Facts

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Recent Guests

Dr. Didi Okpareke
Pharmacist, owner of Olive Tree Custom Compounding; candidate for Congress ( NM-1 )
Olive Tree Custom Compounding; Campaign for Congress
Episode: From the Lab to Legislature: A Pharmacists Run for Congress with Dr. Didi Okpareke, PharmD, RPh
Bruce Neeland
Independent pharmacy advocate and marketing consultant; host of Pharmacy Crossroads podcast
Independent Pharmacy Marketing
Episode: Marketing That Moves the Needle with Bruce Kneeland, Independent Pharmacy Marketing Specialist
Josh Potter
Director of Compliance at PRS Pharmacy Services
PRS Pharmacy Services
Episode: Pharmacy AI Compliance 101 with Josh Potter Director of Pharmacy Compliance, PRS Pharmacy Services
Katheryne Richardson
Chief Strategy Officer at SecondSight Solutions, overseeing Beacon Channel Management
SecondSight Solutions / Beacon
Episode: The MFP Payment Puzzle with Katheryne Richardson, PharmD, CSO at Beacon Channel Management
Hashim Zaibak
NCPA member and advocate featured in discussion
National Community Pharmacists Association (NCPA)
Episode: Inside NCPA: Advocacy Wins, Owner Resources, Real-World ROI with Mark Ey and Hashim Zaibak
Mark Ey
Speaker discussing NCPA benefits and resources
NCPA (implied)
Episode: Inside NCPA: Advocacy Wins, Owner Resources, Real-World ROI with Mark Ey and Hashim Zaibak
Jordan VanName
Founder/Executive at FusionIQ Nursing
FusionIQ Nursing
Episode: Infusion Revolution Series | Building a Resilient Infusion Business Model with Jordan Akers VanName
Chris Sykes
IT Director, Sykes & Company, P.A.
Sykes & Company, P.A.
Episode: Protecting Pharmacy Data in the Age of Social Engineering with Chris Sykes, IT Director, MCSA, MS
Mark Chibedon
Guest mentioned as having discussed TrumpRx
Episode: Bonus Episode: And Out Came the PBM Reform: TrumpRx, PBM Reform, and the FTC’s Signal to the Market

Hosts

Austin Murray
Host of the show with a focus on pharmacy business strategy and policy implications.
Scotty Sykes
Host and co-host who drives topics and engages with guests on pharmacy business and policy.

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Talking Points

Recent interactions between the hosts and their guests.

Marketing That Moves the Needle with Bruce Kneeland, Independent Pharmacy Marketing Specialist
Q: What is the difference between marketing and advertising in a pharmacy context?
Marketing is about choosing and planning what to offer and how to deliver it, while advertising is about communicating what you're doing; pharmacies should focus on marketing first to determine services and messaging, then advertise those offerings.
Building a Legacy Through Pharmacy with Sonja Pagniano, Executive Director of NCPA Foundation
Q: What is the NCPA Foundation's current mission and why is public understanding of independent pharmacy important?
The Foundation aims to improve community-based health care by advancing the sustainability, growth, and public understanding of independent community pharmacists, with a focus on making the work of pharmacists more visible to patients and the community.
The MFP Payment Puzzle with Katheryne Richardson, PharmD, CSO at Beacon Channel Management
Q: What makes reconciliation important?
Reconciliation ensures pharmacies actually receive the rebates they were due from manufacturers after payer reimbursement, and Beacon offers lifecycle visibility, validations (including 340B status), and a way to track when and why payments are made or withheld.
Inside NCPA: Advocacy Wins, Owner Resources, Real-World ROI with Mark Ey and Hashim Zaibak
Q: Hashim, you talked about the ownership workshop being a benefit. What are some other ways that NCPA be a huge benefit towards your pharmacy ownership journey?
Members gain networking opportunities, access to education focusing on business and clinical growth, and support services like a concierge line for vendor requests and PBM issues. The association also provides pathways to enter compounding, LTC services, and student outreach, enabling owners to scale and improve cash flow while staying engaged with policy developments.
Pharmacy AI Compliance 101 with Josh Potter Director of Pharmacy Compliance, PRS Pharmacy Services
Q: What are essential compliance tips for pharmacies using AI?
Key tips include establishing HIPAA business associate agreements with AI providers, assigning PHI access controls, involving pharmacists in clinical outputs, ensuring transparency in AI-generated documents, and implementing state-specific regulatory reviews and change logging.

Audience Metrics

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

The show consistently centers on independent community pharmacy, its business challenges, policy shifts, and practical operations. Episodes frequently explore PBMs, Medicare policy (including MFP), compounding, infusion services, telemedicine, and how pharmacies can grow revenue beyond traditional dispensing through services, technology, and better marketing. A recurring strength is bringing in practitioners and industry experts—owners, consultants, and policy advocates—to translate complex policy or tech topics into actionable takeaways for pharmacy operators aiming to improve margins, compliance, and patient care. A notable pattern is the emphasis on real-world tactics—be it marketing strategies for small-town pharmacies, AI in pharmacy w... more

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Which podcasts are similar to this podcast?

These podcasts share a similar audience with this podcast:

1. Catalyst Pharmacy Podcast
2. DiversifyRx
3. Independent Rx Forum
4. PBM Reform Podcast
5. Pharmacy Podcast Network

How many episodes of this podcast are there?

this podcast launched 4 years ago and published 138 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Dr. Didi Okpareke
2. Bruce Neeland
3. Josh Potter
4. Katheryne Richardson
5. Hashim Zaibak
6. Mark Ey
7. Jordan VanName
8. Chris Sykes

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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