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The Bottom Line Pharmacy Podcast: Sykes & Company, P.A.

Sykes & Company, P.A.
Independent Pharmacy
Pbms
Compounding Pharmacy
Pharmacy
Artificial Intelligence
Medicare
Social Engineering
People Operations
Vaccine Services
Human Resources
Leadership Growth Formula
Telemedicine
Cybersecurity
Multi-Store Ownership
Tax Planning
Med Sync
Automation
Osborn Drugs
Independent Community Broker Network
CMS

Welcome to the Bottom Line Pharmacy Podcast! On this show, we bring you valuable insights from pharmacists, key vendors and other innovators to bring you pharmacy CPA advice and fuel your bottom line. Subscribe wherever you listen to podcasts for the latest in independent pharmacy!

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Artwork for The Bottom Line Pharmacy Podcast: Sykes & Company, P.A.

Latest Episodes

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Fresh off the NHIA (National Home Infusion Association) Conference, we're talking Revenue Cycle Management for infusion centers and home infusion pharmacies!

In this episode as part of our Infusion Revolu... more

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Welcome to another episode of the Bottom Line Catch Up and the team is back together celebrating America 250!

In this episode, we break down:

• Tradeshow season

• MFP refunds and taxes more

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Are you looking at getting into a central fill model? This episode is for you. 

On this episode of the Bottom Line Pharmacy Podcast, Scotty Sykes, CPA, CFP® and Austin Murray sit down with Oliver Hoopes, ... more

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Welcome to the inaugural Bottom Line Catch Up and Hawaiian Shirt Friday at Sykes & Company, and the team is back together including Bonnie, who survived a grizzly bear encounter in Yellowstone for a wide-r... more

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What does it mean to truly build a pharmacy people are excited to walk into as employees and patients?

In this episode of the Bottom Line Pharmacy Podcast Dr. Emlah Tubuo, PharmD, MS, Host of The Intentio... more

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What's really going on with peptides, AI, and the future of independent pharmacy? Turns out, quite a lot.

Dr. Nicolette Mathey, PharmD, Founder and CEO of Atrium24 and Dotti CRM, for her... more

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Schedule an Rx Assessment: www.sykes-cpa.com/rx-assessment-service/

Support Didi’s Campaign: www.didiforcongress.com/

What does it take for a pharmacist to go from opening a compounding pharmacy to running for U.S... more

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What's the difference between marketing and advertising and why does it matter for your pharmacy? 

In this episode of the Bottom Line Pharmacy Podcast, Austin Murray sits down with Bruce Kneeland, longtim... more

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Recent Guests

Dr. Didi Okpareke
Pharmacist, owner of Olive Tree Custom Compounding; candidate for Congress ( NM-1 )
Olive Tree Custom Compounding; Campaign for Congress
Episode: From the Lab to Legislature: A Pharmacists Run for Congress with Dr. Didi Okpareke, PharmD, RPh
Bruce Neeland
Independent pharmacy advocate and marketing consultant; host of Pharmacy Crossroads podcast
Independent Pharmacy Marketing
Episode: Marketing That Moves the Needle with Bruce Kneeland, Independent Pharmacy Marketing Specialist
Josh Potter
Director of Compliance at PRS Pharmacy Services
PRS Pharmacy Services
Episode: Pharmacy AI Compliance 101 with Josh Potter Director of Pharmacy Compliance, PRS Pharmacy Services
Katheryne Richardson
Chief Strategy Officer at SecondSight Solutions, overseeing Beacon Channel Management
SecondSight Solutions / Beacon
Episode: The MFP Payment Puzzle with Katheryne Richardson, PharmD, CSO at Beacon Channel Management
Hashim Zaibak
NCPA member and advocate featured in discussion
National Community Pharmacists Association (NCPA)
Episode: Inside NCPA: Advocacy Wins, Owner Resources, Real-World ROI with Mark Ey and Hashim Zaibak
Mark Ey
Speaker discussing NCPA benefits and resources
NCPA (implied)
Episode: Inside NCPA: Advocacy Wins, Owner Resources, Real-World ROI with Mark Ey and Hashim Zaibak
Jordan VanName
Founder/Executive at FusionIQ Nursing
FusionIQ Nursing
Episode: Infusion Revolution Series | Building a Resilient Infusion Business Model with Jordan Akers VanName
Chris Sykes
IT Director, Sykes & Company, P.A.
Sykes & Company, P.A.
Episode: Protecting Pharmacy Data in the Age of Social Engineering with Chris Sykes, IT Director, MCSA, MS
Mark Chibedon
Guest mentioned as having discussed TrumpRx
Episode: Bonus Episode: And Out Came the PBM Reform: TrumpRx, PBM Reform, and the FTC’s Signal to the Market

Hosts

Austin Murray
Host of the show with a focus on pharmacy business strategy and policy implications.
Scotty Sykes
Host and co-host who drives topics and engages with guests on pharmacy business and policy.

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Talking Points

Recent interactions between the hosts and their guests.

Pioneering Solutions in Remote Territories with Dr. Joshua Wise Owner of PHI Pharmacy
Q: What would you tell someone considering ownership in a non-traditional, remote setting like Saipan?
Focus on carving out a niche service that differentiates the business, understand the local community needs, and run the numbers carefully before pursuing expansion, since island locations require tailored strategies and can't rely on mainland models.
Pioneering Solutions in Remote Territories with Dr. Joshua Wise Owner of PHI Pharmacy
Q: What is Saipan's location and context for American viewers?
Saipan is part of the Northern Mariana Islands, in the Pacific near Guam, a US territory. It's a small island group with a handful of pharmacies and unique logistical challenges as a remote community.
Leveraging Vaccines for Pharmacy Growth with Kyle Beyer, PharmD and Greco De Valencia, Live Oak Bank
Q: What operational changes maximize efficiency as vaccine programs scale?
Use collaborative practices, create an intake and booking process, and embed the booking links on the store website to reduce walk-ins friction while still accommodating walk-ins for flexibility.
Leveraging Vaccines for Pharmacy Growth with Kyle Beyer, PharmD and Greco De Valencia, Live Oak Bank
Q: What are the first steps you'd recommend for setting up a vaccine program in a new store?
Get the PTAN, pre-book doses for fall well in advance, and establish a booking system (Calendly or Jock Forum). Start with a simple, streamlined patient experience to encourage repeat visits and pharmacist-patient trust.
Leveraging Vaccines for Pharmacy Growth with Kyle Beyer, PharmD and Greco De Valencia, Live Oak Bank
Q: Kyle, for a pharmacist listening in who wants to get into vaccine programs, what is a quick snapshot of how to implement this and where to start?
Begin with state resources and a practical two-page checklist; secure a PTAN on the CMS site, set up pre-booking, and use a mix of distributors to ensure supply. Build the appointment flow and educate staff and patients so they understand the process and benefits.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

The show consistently centers on independent community pharmacy, its business challenges, policy shifts, and practical operations. Episodes frequently explore PBMs, Medicare policy (including MFP), compounding, infusion services, telemedicine, and how pharmacies can grow revenue beyond traditional dispensing through services, technology, and better marketing. A recurring strength is bringing in practitioners and industry experts—owners, consultants, and policy advocates—to translate complex policy or tech topics into actionable takeaways for pharmacy operators aiming to improve margins, compliance, and patient care. A notable pattern is the emphasis on real-world tactics—be it marketing strategies for small-town pharmacies, AI in pharmacy w... more

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These podcasts share a similar audience with this podcast:

1. DiversifyRx
2. Independent Rx Forum
3. The Psychology of Money with Morgan Housel
4. The Pharmacy Ownership Podcast
5. Huberman Lab

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this podcast launched 4 years ago and published 142 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Dr. Didi Okpareke
2. Bruce Neeland
3. Josh Potter
4. Katheryne Richardson
5. Hashim Zaibak
6. Mark Ey
7. Jordan VanName
8. Chris Sykes

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