The Soft Skills Guy
Damien ClarkeThe term soft skills is very broad, so listen along as I talk about the many different soft skills you can learn, develop and use in your everyday life to reach your full potential. You just might hear an ‘aha’ moment that changes your life.
| Publishes | Weekly | Episodes | 66 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Categories | EducationSelf-Improvement | ||||
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Latest Episodes
Let's define what is meant by soft skills in the workplace. Soft skills refer to interpersonal abilities that enable staff members to forge genuine connections, foster trustworthiness and ultimately create lasting, trust-based relationships with cust... more
In Episode 66 of The Soft Skills Guy, Damien shares his recent experience with a customer service representative at Melbourne airport who failed to deliver satisfactory service. Damien emphasises the importance of providing outstanding customer servi... more
I have always had a passion for delivering outstanding customer service and I’ve always held the belief that your point of difference in your business is customer service. Today I'll be exploring the data and research that supports the importance of ... more
It’s important to consider the importance of soft skills in leadership. A leader's success is not only measured by their technical skills but also by their ability to work effectively with others. Soft skills are essential in leadership because they ... more
You need to consider the importance of communication in the workplace. Communication is a two-way process of exchanging information, ideas, and opinions. Effective communication is crucial in any workplace because it helps to build better relationshi... more
So, what exactly are soft skills? Soft skills are a set of personal attributes that enable someone to interact effectively and harmoniously with other people. These skills include things like communication, teamwork, problem-solving, leadership, time... more
Familiar is something you’ve known and done for a long time, you’ll recognise that the familiar is the image you already have stored in your mind – like the way your suburb looks, the kind of shops you go to, the people you associate with, the famili... more
Listen along as Sally explains her profession as a Peak Performance Mindset Coach, how she got into this field and some key takeaways for overcoming anxiety.
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