
Take 5 With Cleanfax is a video and podcast program from ISSA specifically for the contract carpet and floor cleaning and disaster restoration industries. The series focuses on management and marketing topics, technical tips, emerging news and more, all in five minute segments for busy business owners, managers, and technicians. Want to be a guest on the show? Connect with Jeff Cross, Cleanfax Med... more
| Publishes | Weekly | Episodes | 77 | Founded | 4 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | Business NewsNews | |||

The restoration industry is facing some real challenges in 2026, but the latest Restoration Benchmarking Survey Report shows there is plenty of reason for optimism.
You walked the job. You measured every room. You wrote a clean, fair, professional proposal. And then your prospect looked you dead in the eye and hit you with the five most expensive words in our industry: “Let me think about it.”
It is time to grab your gloves, a pen, a clipboard, and something sharp…because we are about to perform an autopsy.
You are hungry. You walk into a restaurant that looks pretty fantastic. You glance at the menu, and there it is — a glossy photo of a burger that seems almost too good to be true. You order it with high hopes. Then the server sets down something that... more
When business is steady, referrals are coming in, and the schedule stays full, it is easy to believe everything is fine. But comfort has a way of quietly slowing innovation, weakening culture, and making companies vulnerable to change.
In the cleaning and restoration world, there are a lot of people who know what they’re doing technically. They have the skills. But knowing your stuff and being seen as a professional—those are two very different things.
Ever had a customer hear your price and say, “Oh… that’s it?” That’s not a win. That’s a warning sign. In this Take 5 With Cleanfax, we dig into one of the most common traps in the cleaning and restoration world: pricing too low and calling it “stayi... more
In this episode of Take 5 with Cleanfax, we tackle a common—and costly—habit in the cleaning and restoration world: over-explaining to your clients.










Recent interactions between the hosts and their guests.
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This show targets leaders and frontline operators in the contract carpet cleaning, disaster restoration, and service industries, delivering concise, action-oriented guidance on management, marketing, and operations. Episodes revolve around practical strategies for growth, profitability, and professional credibility—from pricing, brand messaging, and multi-channel marketing to service recovery, client communication, and operational discipline. A notable strength is the emphasis on tangible frameworks, quick wins, and real-world examples (including guest perspectives from industry leaders and practicing professionals) that listeners can implement without large budgets. The format favors crisp, five-minute segments or tight monologues that are... more
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Take 5 With Cleanfax – an ISSA Podcast launched 4 years ago and published 77 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on Take 5 With Cleanfax – an ISSA Podcast include:
1. Karina Nath
2. John Klandening
3. Steven Rodriguez
4. John Clandening
5. John Clendenning
6. Jordan Frady
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