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Whole Systems Hospitality Podcast

Kathy Sue McGuire
Sustainability
Wellness In Events
Wellness In Travel and Tourism (WIT)
Regenerative Hospitality
Waste Management
Sustainability In Hospitality
Carillon Miami Wellness Resort
Choice Hotels International
Hotels
Wellness Certification
Hospitatlity Industry
Local Community Engagement
Hospitality Industry
International Well Building Institute
Hospitality
Audubon International
Wellness In Hotels
Excel Dryer
Green Key Global
Green Team / Training

Where Sustainable & Wellness Hospitality = Business Resilience

A podcast for hotel leaders to build stronger, smarter operations.

Whole Systems Hospitality Podcast is your go-to source for business-smart conversations at the intersection of strategy, performance, and long-term value in the hotel industry.

Hosted by Kathy Sue McGuire, the show features candid interviews with hotel executives, ow... more

PublishesInfrequentlyEpisodes66Founded3 years ago
Categories
ManagementBusinessPlaces & TravelSociety & Culture

Listen to this Podcast

Artwork for Whole Systems Hospitality Podcast

Latest Episodes

In this episode of the Whole Systems Hospitality Podcast, host Kathy Sue McGuire sits down with Paul Marquez, Global Head of Specifications and Sustainability at Excel Dryer, to explore how restroom design connects to sustainability, public health, o... more

YouTube

In this episode of The Sustainable Hospitality Podcast, host Kathy Sue McGuire sits down with Tammy Pahel, Vice President of Spa & Wellness Operations, and Executive Chef Christopher Robinson of Carillon Miami Wellness Resort. Together, they unpack w... more

YouTube

In this episode of The Sustainable Hospitality Podcast, host Kathy Sue McGuire speaks with Greg Poirier, Global Director of Hospitality Certification at Audubon International. Greg shares how the organization evolved from wildlife protection into one... more

YouTube

In this episode of The Sustainable Hospitality Podcast, host Kathy Sue McGuire kicks off Part 1 of the Sustainable Supplier Series with Johanna Fuhlendorf, Manager at Greenview, to explore how the Greenview Portal is revolutionizing sustainability da... more

Key Facts

Accepts Guests
Accepts Sponsors
Contact Information
Podcast Host

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Recent Guests

Paul Marquez
Global Head of Specifications and Sustainability
Excel Dryer
Episode: Time to Throw in the Towel | Paul Marquez, Excel Dryer
Tammy Pahel
Vice President of Spa & Wellness Operations, Carillon Miami Wellness Resort
Carillon Miami Wellness Resort
Episode: From Food to Sleep: Wellness at Every Touchpoint | Tammy Pahel and Christopher Robinson
Christopher Robinson
Executive Chef
Carillon Miami Wellness Resort
Episode: From Food to Sleep: Wellness at Every Touchpoint | Tammy Pahel and Christopher Robinson
Greg Poirier
Global Director of Audubon International Hospitality Certification
Audubon International
Episode: Inside Audubon International's Hospitality Certification | Gregoire Poirier
Michael Gulich
Executive Vice President of Sustainability at MGM Resorts
MGM Resorts
Episode: Energy, Waste & Water Conservation at Scale | Michael Gulich, MGM Resorts
Michael Balcom
General Manager, Renaissance Indianapolis North Resort
Renaissance Indianapolis North Resort
Episode: No Negatives–Only Upside: A GM’s Case for Green Key Certification | Michael Balcom
Rachel Hodgdon
President and CEO of the International WELL Building Institute
International WELL Building Institute
Episode: Why WELL Matters: Elevating Guest & Staff Wellbeing | Rachel Hodgdon
Willy Legrand
Professor at International University of Applied Sciences, Germany; expert in sustainable management and regenerative hospitality
International University of Applied Sciences (IUAS)
Episode: Regenerative Hospitality: The True Meaning | Prof. Dr. Willy Legrand
Oxana Spivey
Vice President of Wellness and Standards and Development at Wellness in Travel and Tourism (WIT)
Wellness in Travel and Tourism (WIT)
Episode: Beyond Spas: Redefining Wellness in Hotels | Oxana Spivey

Host

Kathy Sue McGuire
Host of Sustainable Hospitality Podcast, host-focused on sustainable hospitality systems and practical business insights.

Reviews

5.0 out of 5 stars from 10 ratings
  • I love your podcast

    As an international student in the United States, I find your podcast incredibly helpful. Thank you!

    Apple Podcasts
    5
    Ahmed Alebadan
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Guests consistently bring actionable frameworks and real-world ROI.
Listeners appreciate the practical, bottom-line guidance over buzzwords.
The show covers a broad, system-wide view of hospitality, not just isolated topics.
Positive sentiment about guest selection and topic relevance for hoteliers and operators.

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Talking Points

Recent interactions between the hosts and their guests.

No Negatives–Only Upside: A GM’s Case for Green Key Certification | Michael Balcom
Q: What one thing would get a GM to say we have to do Green Key certification?
There are no negatives because it saves money, attracts more guests, improves guest satisfaction, and provides credible, third-party validation that aligns with how modern travelers evaluate hotels.
Time to Throw in the Towel | Paul Marquez, Excel Dryer
Q: What makes Excel Dryer's products and approach unique in terms of sustainability and performance?
The accelerator hand dryer is described as a high-speed, energy-efficient leader with a strong focus on lifecycle data, transparency, and availability of a low-energy option (eco model). They emphasize design versatility (ADA, recess kits, wall-mounted options), and a broader integrated sink system that supports a greener restroom ecosystem.
Time to Throw in the Towel | Paul Marquez, Excel Dryer
Q: Could you share your environmental and social responsibility commitments with our audience?
Paul describes Excel Dryer's ongoing commitments to sustainability, including Well Certification, LEED alignment, HPD/EPD transparency, community partnerships, and a push to source materials locally where possible, highlighting a track record of environmental leadership and measurable credibility such as second-generation life-cycle assessments.
Why WELL Matters: Elevating Guest & Staff Wellbeing | Rachel Hodgdon
Q: What are some of the most popular WELL pathways for hospitality besides full certification?
The WELL Health Safety Rating is a popular hospitality-focused pathway that looks at health and safety solutions through operations and management, with emphasis on policies, maintenance, and emergency plans to protect guests and staff.
Beyond Spas: Redefining Wellness in Hotels | Oxana Spivey
Q: What is the core misunderstanding about wellness in hospitality that you'd like to clear up?
Wellness is not just spa or fitness; it encompasses balance, health, sustainability, and the broader impact on community and environment.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Gender Skew
Location
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Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Whole Systems Hospitality Podcast

What is Whole Systems Hospitality Podcast about and what kind of topics does it cover?

The show centers on sustainable, wellness-driven hospitality and operational excellence, featuring interviews with hotel executives, developers, and industry leaders who champion long-term value through energy efficiency, water conservation, wellness certification, and regenerative practices. Episodes frequently explore real-world ROI, supply-chain ethics, certification programs (e.g., WELL, Green Key, WIT), and scalable strategies to boost guest satisfaction, reduce waste, and future-proof properties. A notable edge is the system-wide, evidence-based lens—covering design partnerships, staff engagement, and community impact—aimed at helping hotel leaders run leaner, smarter, and more resilient businesses. Potential listeners can expect acti... more

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How many listeners does Whole Systems Hospitality Podcast get?

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How many subscribers and views does Whole Systems Hospitality Podcast have?

To see how many followers or subscribers Whole Systems Hospitality Podcast has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Whole Systems Hospitality Podcast?

These podcasts share a similar audience with Whole Systems Hospitality Podcast:

1. The Daily

How many episodes of Whole Systems Hospitality Podcast are there?

Whole Systems Hospitality Podcast launched 3 years ago and published 66 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Whole Systems Hospitality Podcast?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Whole Systems Hospitality Podcast?

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What guests have appeared on Whole Systems Hospitality Podcast?

Recent guests on Whole Systems Hospitality Podcast include:

1. Paul Marquez
2. Tammy Pahel
3. Christopher Robinson
4. Greg Poirier
5. Michael Gulich
6. Michael Balcom
7. Rachel Hodgdon
8. Willy Legrand

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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