Skip the Queue
Rubber CheeseSkip the Queue is for visitor attraction owners, directors and suppliers who want to improve their organisations and deliver a better experience for their guests. Each episode we speak with inspiring industry experts who share their knowledge of what really makes an attraction successful. This podcast is brought to you by Merac. We're here to help attractions unlock growth with innovative solution... more
| Publishes | Weekly | Episodes | 161 | Founded | 7 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | ManagementPlaces & TravelBusinessSociety & Culture | |||
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Latest Episodes
In this episode of Skip the Queue, guest host Olly Reed from Navigate is joined by Rob Comley of Chester Zoo and Simon Townsend of the Eden Project to discuss the growing impact of weather forecasting apps on visitor attractions. They discuss how sim... more
In this episode of Skip the Queue, Andy Povey is joined by Bala McAlinn, Managing Director Complete Works to discuss how visitor attractions can balance technology with authentic human interaction. Bala shares how storytelling, performance techniques... more
Andy Povey is joined by Lawrence Roots to explore the growing importance of the UK Theme Park Awards and why they matter to operators across the visitor attraction industry. Lawrence shares how the awards recognise excellence across parks of all size... more
In this episode of Skip the Queue, Andy Povey is joined by Dominique Bouchard, Heritage and Engagement Director at Leeds Castle and incoming Creative Director at the Shakespeare Birthplace Trust, to explore how artificial intelligence is transforming... more
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Reviews
- Developing a culture of innovation with Elizabeth McKay
So inspired by this podcast! I listened whilst driving home last night, lots of top tips and insights from Elizabeth - and not just about developing a culture of innovation. Recommend this for anyone in an organisation looking to harness creativity and drive change.
Apple Podcasts5RT /
United Kingdom3 years ago - Variable pricing benefits
Great episode with Simon Addison who clearly explained how variable pricing not only increased his revenue by £2.3m, but also increased his customer experience and rating!
Apple Podcasts5CF_qwertyUnited Kingdom4 years ago - Fascinating insights
This is such a good listen. Great conversations that really lift the lid on the businesses and people behind the attractions we know and love.
Apple Podcasts5GTemplarUnited Kingdom4 years ago - Lifting the lid on the attractions world
This is a great podcast. As someone who works with attractions (as opposed to in them) it provides a rare insight into the challenges, processes and every day workings. This will hopefully help us work more effectively and efficiently. It’s also very relaxed and informal so is an enjoyable listen.
Apple Podcasts5Jon TurkoUnited Kingdom6 years ago - A brilliant podcast, a must listen!
Absolutely LOVE this podcast. Although I don't work in the attractions industry, the topics and conversations resonate with me because it's all about customer service, marketing, relationships and (more recently) surviving during a challenging time. It's such a friendly podcast with really lovely guests and Kelly does such an amazing job interviewing them. I very much liked the interview with Lee Cockerell and Wes Smart. There was a connection between the two even though they are very different ... more
Apple Podcasts5MegFennUnited Kingdom6 years ago
Listeners Say
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Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #242 | United Kingdom/Business/Management |
Apple Podcasts | #161 |  Philippines/Business/Management |
Talking Points
Recent interactions between the hosts and their guests.
Audience Metrics
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Frequently Asked Questions About Skip the Queue
What is Skip the Queue about and what kind of topics does it cover?
This show focuses on the people and practices shaping visitor attractions, from theme parks and zoos to science centers and heritage sites. Episodes cover practical topics like guest experience, sustainability, experiential design, IP and branding, inclusion, and leadership, often featuring operators, designers, researchers, and industry advocates. Notable threads include how awards influence recognition and improvement, how AI and data-informed strategies are deployed in real venues, and how multi-stakeholder collaboration drives memorable guest journeys. The program tends to highlight hands-on lessons, behind-the-scenes processes, and actionable tips for improving guest engagement, operations, and business performance. A standout trait is... more
Where can I find podcast stats for Skip the Queue?
Rephonic provides a wide range of podcast stats for Skip the Queue. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Skip the Queue and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does Skip the Queue get?
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What are the audience demographics for Skip the Queue?
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How many subscribers and views does Skip the Queue have?
To see how many followers or subscribers Skip the Queue has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to Skip the Queue?
These podcasts share a similar audience with Skip the Queue:
1. The Rest Is Entertainment
2. Arts & Culture
3. Parenting Hell with Rob Beckett and Josh Widdicombe
4. The News Agents
5. The Rest Is History
How many episodes of Skip the Queue are there?
Skip the Queue launched 7 years ago and published 161 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact Skip the Queue?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for Skip the Queue?
Rephonic pulls ratings and reviews for Skip the Queue from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for Skip the Queue?
Rephonic provides full transcripts for episodes of Skip the Queue. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.
What guests have appeared on Skip the Queue?
Recent guests on Skip the Queue include:
1. Lawrence Roots
2. Dominique Bouchard
3. Veronica Celis Vergara
4. Marie Rayner
5. Andy Zimmerman
6. Debs Griffin
7. Matthew Philpott
8. Donna Speed
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.