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ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation!

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PublishesDailyEpisodes108Founded7 years ago
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Artwork for ServiceNow Podcasts

Latest Episodes

Everybody wants AI. AI adoption conversations are dominated by tools, models, and metrics. Far fewer organizations have figured out what to do with it once it's inside the building. The harder question, one that most leaders are avoiding, is what hap... more

This is the takeaway episode with Diana Wu David, Director of Futures at ServiceNow where we discuss AI adoption, the metrics and how far fewer organizations have figured out what to do with AI once it's inside the building.

See omnystudio.com/liste... more

YouTube

Voice AI agent evaluation — why it's fundamentally harder than text, how cascade failures derail conversations invisibly, and ServiceNow's open-source framework to establish industry evaluation standards. Featuring real audio examples showing authent... more

YouTube

Juan and Tim's Friday rant covers a lot of ground, from Juan's TED takeaways on AI's unprecedented speed and what it means for humanity, to the uncomfortable shift data teams need to make: work and decisions are the point, not pipelines and gold laye... more

YouTube

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Recent Guests

Amalia Child
Librarian, data enablement advocate, Two-Time guest on the show
Episode: Think Like a Librarian: Why the Reference Interview Is the Framework Data Teams Are Missing with Jenna Jordan and Amalia Child
Jenna Jordan
Advocate for librarians, active in the dbt community
Episode: Think Like a Librarian: Why the Reference Interview Is the Framework Data Teams Are Missing with Jenna Jordan and Amalia Child
Ravi Krishnamurthy
ServiceNow AI governance leader
ServiceNow
Episode: AI Control Tower - Governing AI at Scale with ServiceNow
Peter Weigt
ServiceNow product leader behind AI governance
ServiceNow
Episode: AI Control Tower - Governing AI at Scale with ServiceNow
Sampada Chavan
ServiceNow AI governance and discovery advocate
ServiceNow
Episode: AI Control Tower - Governing AI at Scale with ServiceNow
Pete Williams
Data leader and expert guest
Episode: The Void Between Data and Decisions with Pete Williams
Jesús Barrasa
CTO AI at Neo4j, expert in graphs and semantic technologies
Neo4j
Episode: Juan & Tim rant w/ Jesus Barrasa about Ontologies, Knowledge Graphs, Context Graphs and AI
Kyle Winterbottom
CEO and founder of Orbitian Group
Orbitian Group
Episode: The Wrong Mandate: Why Boards Set Data & AI to Fail with Kyle Winterbottom
Kierra Dotson
Director of AI Strategy
ServiceNow
Episode: AI Governance Is Everyone's Problem (And That's Actually Good News) with Kierra Dotson

Hosts

Tim Gasper
Host ofCatalog and Cocktails; appears across episodes discussing data and AI strategy; affiliated with ServiceNow
Juan Cicada
Co-host with focus on data and AI topics; part of enterprise data conversations

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#174
United States/News/Tech News
Apple Podcasts
#142
Canada/News/Tech News
Apple Podcasts
#146
United Kingdom/News/Tech News
Apple Podcasts
#57
France/News/Tech News
Apple Podcasts
#207
Australia/News/Tech News
Apple Podcasts
#21
Denmark/News/Tech News
Apple Podcasts
#38
South Korea/News/Tech News
Apple Podcasts
#74
Netherlands/News/Tech News
Apple Podcasts
#88
Singapore/News/Tech News
Apple Podcasts
#93
Ireland/News/Tech News
Apple Podcasts
#94
India/News/Tech News
Apple Podcasts
#95
New Zealand/News/Tech News
Apple Podcasts
#99
Austria/News/Tech News
Apple Podcasts
#101
Japan/News/Tech News
Apple Podcasts
#108
Finland/News/Tech News
Apple Podcasts
#116
United Arab Emirates/News/Tech News
Apple Podcasts
#123
Philippines/News/Tech News
Apple Podcasts
#130
Belgium/News/Tech News
Apple Podcasts
#200
Norway/News/Tech News
Apple Podcasts
#203
Sweden/News/Tech News
Apple Podcasts
#211
Brazil/News/Tech News

Talking Points

Recent interactions between the hosts and their guests.

AI Governance Is Everyone's Problem (And That's Actually Good News) with Kierra Dotson
Q: Will most companies have an AI collaboration charter in the next two years?
Two years is optimistic; many organizations struggle with data governance, so widespread adoption of an AI collaboration charter is likely but not universal within that timeframe.
AI Governance Is Everyone's Problem (And That's Actually Good News) with Kierra Dotson
Q: Meaningful AI governance without Governance as Code?
It's possible in theory, but Governance as Code provides the scalable, auditable, and enforceable framework necessary for real-world reliability and compliance.
AI Governance Is Everyone's Problem (And That's Actually Good News) with Kierra Dotson
Q: Is AI governance harder than cybersecurity governance?
AI governance overlaps with cybersecurity; cybersecurity may present a broader, more challenging attack surface, but AI governance is a critical subset that requires similar rigor and cross-functional coordination.
AI Governance Is Everyone's Problem (And That's Actually Good News) with Kierra Dotson
Q: Should every engineer have governance somewhere in their job description?
Yes. Governance should be embedded in engineering roles as part of a broader shift toward strategic engineering and cross-domain collaboration.
The Hidden Cost of How Your Business Actually Works | Process Mining with Dan Grady
Q: Why keep using process mining after fixing a process?
Because organizations operate in a constant state of change, and process mining helps continually detect new inefficiencies and opportunities, ensuring ongoing optimization rather than a one-off fix.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
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Frequently Asked Questions About ServiceNow Podcasts

What is ServiceNow Podcasts about and what kind of topics does it cover?

This series centers on data, AI, governance, and enterprise technology strategies, with hosts dissecting how data shapes business outcomes and how AI technologies intersect with governance, ethics, and organizational culture. Episodes frequently explore practical frameworks—such as ontology, data lineage, metadata management, and decision intelligence—alongside real-world considerations like vendor ecosystems, partnerships, and the human role in deploying advanced analytics. A recurring strength is translating technical concepts into business context, often featuring guests who bring hands-on experience from large organizations and tech leadership roles. Unique moments arise from combining technical rigor with candid reflections on industry... more

Where can I find podcast stats for ServiceNow Podcasts?

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How many listeners does ServiceNow Podcasts get?

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What are the audience demographics for ServiceNow Podcasts?

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How many subscribers and views does ServiceNow Podcasts have?

To see how many followers or subscribers ServiceNow Podcasts has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to ServiceNow Podcasts?

These podcasts share a similar audience with ServiceNow Podcasts:

1. ServiceNow Insights 
2. The Peter Attia Drive
3. All-In with Chamath, Jason, Sacks & Friedberg
4. No Priors: Artificial Intelligence | Technology | Startups
5. Moonshots with Peter Diamandis

How many episodes of ServiceNow Podcasts are there?

ServiceNow Podcasts launched 7 years ago and published 108 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact ServiceNow Podcasts?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for ServiceNow Podcasts?

Rephonic pulls ratings and reviews for ServiceNow Podcasts from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.

How do I access podcast episode transcripts for ServiceNow Podcasts?

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What guests have appeared on ServiceNow Podcasts?

Recent guests on ServiceNow Podcasts include:

1. Amalia Child
2. Jenna Jordan
3. Ravi Krishnamurthy
4. Peter Weigt
5. Sampada Chavan
6. Pete Williams
7. Jesús Barrasa
8. Kyle Winterbottom

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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