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Artificial Intelligence
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Agentic AI
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Change Management

ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation!

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PublishesDailyEpisodes108Founded7 years ago
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Latest Episodes

Can't believe it's already been 6 years. Thank you to our amazing guests and specially our listeners. In this season finale episode, Juan and Tim rant about the honest no-bs discussions they've had in 2026 and what are the topics they are looking for... more

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What does it actually mean to be AI native? Not the buzzword — the real thing. Host Bobby Brill brings together seven ServiceNow experts across six conversations for a complete picture of what AI native thinking, building, and working looks like righ... more

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Jason Doerr has spent years watching governance programs undermine themselves by cataloging everything without a use case, naming data stewards who have nothing to actually do, and building central teams that become blockers instead of enablers. In t... more

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This is the takeaway episode with Jason Doerr who has spent years watching governance programs undermine themselves. He walks through what pragmatic governance actually looks like and digs into PADU (Preferred, Acceptable, Discouraged, Unacceptable) ... more

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People also subscribe to these shows.

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Recent Guests

Jason Doerr
Data governance expert with focus on pragmatic, use-case-driven governance
Episode: Pragmatic Use-Case-Driven Data Governance with Jason Doerr
Bob Seiner
President and Principal, KIK Consulting Educational Services
KIK Consulting Educational Services
Episode: Data Catalyst³: Governance × Change Management × Data Fluency w/ Bob Seiner
Ian Thurlow
Senior Manager in Data Platform Software Engineering
ServiceNow
Episode: Day One Ready: What New Engineers Need to Know About AI — Engineering Now Unlocked
Andrew Yan
Software Engineer, Data Foundations team
ServiceNow
Episode: Day One Ready: What New Engineers Need to Know About AI — Engineering Now Unlocked
Victoria Gamerman
Founder, Human-Center Transformation, RWD Insights
Human-Center Transformation / RWD Insights
Episode: AI Governance Isn't Compliance. It's About Humans with Victoria Gamerman
Diana Wu David
Director of Futures at ServiceNow
ServiceNow
Episode: AI Appetite Is Easy, Digestion Is Hard with Diana Wu David
Tara Bogavelli
Research engineer leading open-source initiative on voice agent evaluation
ServiceNow
Episode: EVA - A Framework for Evaluating Voice Agents by ServiceNow
Katrina Stankiewicz
Staff machine learning engineer involved in the project
ServiceNow
Episode: EVA - A Framework for Evaluating Voice Agents by ServiceNow
Gabrielle Gauthier Melançon
Staff applied research scientist on the voice agent team
ServiceNow
Episode: EVA - A Framework for Evaluating Voice Agents by ServiceNow

Hosts

Tim Gasper
Host with multiple roles across formats, guiding discussion and introducing topics.
Juan Cicada
Co-host engaging with guests and facilitating discussions across formats.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#242
United Kingdom/News/Tech News
Apple Podcasts
#232
Germany/News/Tech News
Apple Podcasts
#235
France/News/Tech News
Apple Podcasts
#48
India/News/Tech News
Apple Podcasts
#49
Ireland/News/Tech News
Apple Podcasts
#71
Denmark/News/Tech News
Apple Podcasts
#103
Belgium/News/Tech News
Apple Podcasts
#114
Mexico/News/Tech News
Apple Podcasts
#120
New Zealand/News/Tech News
Apple Podcasts
#140
Norway/News/Tech News
Apple Podcasts
#143
South Korea/News/Tech News
Apple Podcasts
#147
Brazil/News/Tech News
Apple Podcasts
#149
Finland/News/Tech News
Apple Podcasts
#159
Austria/News/Tech News
Apple Podcasts
#181
United Arab Emirates/News/Tech News
Apple Podcasts
#197
Singapore/News/Tech News
Apple Podcasts
#201
Sweden/News/Tech News
Apple Podcasts
#204
Japan/News/Tech News
Apple Podcasts
#216
Netherlands/News/Tech News
Apple Podcasts
#228
Spain/News/Tech News

Talking Points

Recent interactions between the hosts and their guests.

TAKEAWAY - Data Catalyst³: Governance × Change Management × Data Fluency w/ Bob Seiner
Q: What are the top takeaways from the discussion?
The concepts of data governance, change management, and data fluency must be treated as three interdependent pillars that amplify each other when aligned with business goals, with a focus on practical application and governance at the point of use.
Pragmatic Use-Case-Driven Data Governance with Jason Doerr
Q: How do you handle the trade-off between vanity metrics and real value delivery in AI-enabled governance?
Recognize vanity metrics but tie metrics to business value and outcomes, ensuring data quality and governance enablement are prioritized alongside visibility counts.
Pragmatic Use-Case-Driven Data Governance with Jason Doerr
Q: What practical steps do you take to avoid cataloging for cataloging's sake and ensure a use-case driven approach?
Start with critical KPIs and business processes, map data feeds to those needs, and incrementally build the catalog around concrete use cases and near-term value.
Pragmatic Use-Case-Driven Data Governance with Jason Doerr
Q: Honest, no BS. How do you make sure that data governance is not just about control?
Focus on the customer, align governance with their KPIs, and position governance as an enabler that reduces friction and adds value rather than a compliance hurdle.
AI Governance Isn't Compliance. It's About Humans with Victoria Gamerman
Q: What role does context play in AI-ready data and how should organizations approach it?
Context around data—such as units, translation rules, and how data flows through the ecosystem—is essential to use AI effectively, especially in regulated industries like healthcare; simply having high-quality data is not sufficient without the right context and governance around its use.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
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Frequently Asked Questions About ServiceNow Podcasts

What is ServiceNow Podcasts about and what kind of topics does it cover?

The show covers practical, business-focused conversations at the intersection of data governance, AI governance, and enterprise technology. Episodes frequently center on turning governance, data culture, and AI enablement into real business value—addressing frameworks, measurable outcomes, change management, and human factors like collaboration and governance-as-a-service. Across guests, the discussions balance technical depth with strategy, offering actionable frameworks (e.g., PADU, data enablement, and AI governance playbooks) and real-world anecdotes from large organizations. A notable strength is its emphasis on human-centered design, speed-to-value, and governance that scales with business needs, making complex topics accessible to ma... more

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How many listeners does ServiceNow Podcasts get?

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How many subscribers and views does ServiceNow Podcasts have?

To see how many followers or subscribers ServiceNow Podcasts has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to ServiceNow Podcasts?

These podcasts share a similar audience with ServiceNow Podcasts:

1. ServiceNow Insights 
2. All-In with Chamath, Jason, Sacks & Friedberg
3. Big Technology Podcast
4. Morning Brew Daily
5. WEALTHTRACK

How many episodes of ServiceNow Podcasts are there?

ServiceNow Podcasts launched 7 years ago and published 108 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact ServiceNow Podcasts?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for ServiceNow Podcasts?

Rephonic pulls ratings and reviews for ServiceNow Podcasts from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.

How do I access podcast episode transcripts for ServiceNow Podcasts?

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What guests have appeared on ServiceNow Podcasts?

Recent guests on ServiceNow Podcasts include:

1. Jason Doerr
2. Bob Seiner
3. Ian Thurlow
4. Andrew Yan
5. Victoria Gamerman
6. Diana Wu David
7. Tara Bogavelli
8. Katrina Stankiewicz

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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