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Artwork for Customer Connect: A Customer Experience Podcast for Small Business Owners

Customer Connect: A Customer Experience Podcast for Small Business Owners

Nicole Keleher

Customers don’t just buy products — they buy experiences, connections, and the way you make them feel. The Customer Connect Podcast helps small business owners turn those moments into lasting profit.Hosted by retail strategist Nicole Keleher, the show explores how customer experience and meaningful relationships give product and service providers their true competitive edge. Through stories, strat... more

PublishesTwice weeklyEpisodes110Foundeda year ago
Number of ListenersCategories
BusinessMarketingEntrepreneurship

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Artwork for Customer Connect: A Customer Experience Podcast for Small Business Owners

Latest Episodes

Standing out from the competition isn’t about louder ads or fancier packaging — it’s about building real connections with your customers. In this episode of Customer Connect, Nicole shares how she used Bonjoro, a simple video messaging tool, to creat... more

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Experience Wins is all about simple but powerful customer experience ideas that any retail, hospitality, or service business can put into practice. 

In this episode of the Customer Connect Podcast, Nicole shares real-life examples designed to spark ... more

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In this episode of the Customer Connect Podcast, I dive into one of the most common questions seasonal business owners face: should you add a complementary product or even launch a second business to smooth out the quieter months? 

On the surface it... more

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Email is more than a sales tool—it’s a customer experience strategy. In this episode of the Customer Connect Podcast, Nicole Keleher shares how to stay consistent with email marketing and why segmentation turns a simple newsletter into a powerful dri... more

YouTube

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this podcast launched a year ago and published 110 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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