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Artwork for Owned and Operated

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

John Wilson
Home Service Business
Home Service Business Growth
Home Service Industry
Leadership Development
Scorecards
Lead Generation
Call Center AI Software
Key Performance Indicators
HVAC
Accountability
Training
Service Scalers
Plumbing
Digital Marketing
Service Titan
Emotional Support In Business
Peer Networks
HVAC Install
Marketing Strategy
Marketing Strategies

The Owned and Operated electrical, HVAC, and plumbing business growth podcast is hosted by John Wilson and Jack Carr. These two Home Service Business owners bring you weekly podcasts and daily content with multiple perspectives, actionable advice, and info on an ever-changing industry revolving around advertising, lead generation, and more. Join us every Tuesday for topical conversations that unlo... more

PublishesDailyEpisodes283Founded5 years ago
Number of ListenersCategories
EntrepreneurshipManagementBusiness

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Artwork for Owned and Operated

Latest Episodes

John sits down with Christian Rattin, CEO of Five Star Home Services, to unpack how he helped transform a single-family HVAC shop into a $40M+ multi-market powerhouse across Columbus, Dayton, and Cincinnati.

From growing through chaos to professiona... more

YouTube

John sits down with Tyler Griffin (Swift Pro Heating, Cooling & Plumbing) to unpack how he launched a fast-growing HVAC + Plumbing startup in one of the most competitive markets in America: Washington, D.C./Northern Virginia. From selling his previou... more

John sits down with Micah Findley (HomeField) to talk about building a national brand in one of the most overlooked trades: The Septic Pumping Business. From pricing thousand-gallon pumps to dump fees, grease traps, and service agreements, this is th... more

Welcome to Entry & Exit — the new Owned and Operated series for builders in the security & life-safety world. Hosts Stephen Olmon and Collin Trimble share how they grew Alarm Masters from under $2M to ~3× revenue, including +50% RMR growth in Year 1.... more

Key Facts

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Recent Guests

Tyler Griffin
Founder of Swift Pro Heating, Cooling and Plumbing
Swift Pro Heating, Cooling and Plumbing
Episode: #250 Start From Scratch or Buy? One Founder’s Surprising Answer
Micah Findley
Building a first national septic brand.
HomeField
Episode: #249 How to Build a National Septic Pumping Empire (The 2025 Playbook)
Stephen Olmon
Co-owner of Alarm Masters
Alarm Masters
Episode: Entry & Exit #1 How to Build, Scale & Sell a Security/Fire Business
Collin Trimble
Co-owner of Alarm Masters
Alarm Masters
Episode: Entry & Exit #1 How to Build, Scale & Sell a Security/Fire Business
RJ Magee
CEO of Sierra, involved in home service industry
Sierra
Episode: #248 Inside the $150M Operator Playbook: How Sierra Scaled Fast
Steve Carroll
CEO of Kelso Industries, scaled the company rapidly in the mechanical, electrical, and plumbing sector.
Kelso Industries
Episode: #247 LEGENDS | The $1.2B Contractor: How Kelso Built a Billion-Dollar Empire
Ethan Wright
Marketing expert from Service Scalers
Service Scalers
Episode: #240 3 Marketing Mistakes That Keep Contractors Stuck Under $10M
Kelson Carter
Third-generation plumber and owner of a plumbing business
Carter Service
Episode: #229 Plumber Closes +$10M/Year (With Just One Trade)
Ethan Realander
A relatively new business owner and franchisee of Rolling Suds.
Rolling Suds
Episode: #228 How this NEW Service Owner is doing $80k/month

Hosts

John Wilson
Host of Owned and Operated, a podcast on plumbing, electrical, and HVAC business growth. He shares actionable advice and insights from his own experiences in the industry, focusing on growth strategies for service businesses.
Jack Carr
Co-host of Owned and Operated, focusing on practical insights and strategies for business owners in the home service industry. He provides a unique perspective on advertising and growth in the services sector.

Reviews

4.8 out of 5 stars from 144 ratings
  • Such a valuable podcast

    I have learned so much on scaling a home services company from listened to John and Jack’s podcast. They are open and honest about their wins and losses while trying to grow their companies

    Apple Podcasts
    5
    bilstin
    United States4 months ago
  • I can’t hate the hustle but it makes for lousy listening

    The early episodes were interesting and tactical. Hearing jack go from renting storage units to 5 mil and poaching Hoffman employees was excellent. The Leap partners interfomercial seems to have marked a shift toward tech guys shilling SAAS. I know everyone’s time is valuable and no one does these for altruistic reasons but this zouper ad was the last one for me.

    Apple Podcasts
    2
    Muhtradesbiz
    United States7 months ago
  • Too rambly

    Too rambly

    Apple Podcasts
    2
    MPggufrgh
    United Kingdom9 months ago
  • Best Service Business Podcast

    Learned so much from Jack and John. Phenomenal actionable information!

    Apple Podcasts
    5
    Sampreston01
    United States9 months ago
  • This is it.

    I run a $1M biz that’s growing fast and these guys have often just finished dealing with issues I’m just getting into. Great real world lessons here I’ve already put into place.

    For example, having the techs give options on jobs. Wow you’d think we’d have thought of that already….

    Apple Podcasts
    5
    LuigiPalli
    United States9 months ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

> The content is frequently described as valuable for practical business applications, making it essential for those managing or owning service-based businesses.
> Listeners highly appreciate the actionable insights and experiences shared, mentioning the transparency about successes and failures in the home service industry.
> Some critics point to excessive promotional content in recent episodes, indicating a shift towards marketing discussions.
> Overall, the audience values the hosts' relatable experiences because they resonate with real-world challenges in their industries.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

#250 Start From Scratch or Buy? One Founder’s Surprising Answer
Q: What's the big piece of advice you're going to give them as they go to launch a home service brand?
Start with the end in mind and know your why, as it is crucial for navigating the tough days and challenges of building a business.
#249 How to Build a National Septic Pumping Empire (The 2025 Playbook)
Q: What advice do you have for someone interested in the septic industry?
Do thorough homework on the total addressable market, competitors, pricing, and regulatory requirements before entering the industry.
#249 How to Build a National Septic Pumping Empire (The 2025 Playbook)
Q: What's a good amount of service agreements that you see?
In Texas, the target is about 2,000 maintenance agreements per location, generating significant monthly revenue. Some companies have over 10,000 maintenance agreements.
#249 How to Build a National Septic Pumping Empire (The 2025 Playbook)
Q: What is the septic industry?
The septic industry primarily deals with the installation, pumping, and maintenance of septic systems, which collect and treat wastewater for homes not connected to municipal sewer systems.
#247 LEGENDS | The $1.2B Contractor: How Kelso Built a Billion-Dollar Empire
Q: Can you walk me through the org structure? So there's 30 locations. Each one has a branch president or branch GM or something? What's the smallest location? What's the biggest?
We've created divisions, with a West Division, Northeast Division, Southeast Division, Industrial Division, and National Service Organization, managed by regional leaders.

Audience Metrics

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Frequently Asked Questions About Owned and Operated

What is Owned and Operated about and what kind of topics does it cover?

Offering insights for professionals in the plumbing, electrical, and HVAC sectors, this show explores a variety of topics relevant to home service industry business owners. Episodes feature discussions on lead generation strategies, recruitment tactics, marketing mistakes to avoid, and the broader dynamics of scaling businesses in the service sector. With practical advice and real-world experiences shared by the hosts who are actively involved in the industry, it serves as a valuable resource for those looking to grow their operations and navigate common challenges in an evolving marketplace.

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How many listeners does Owned and Operated get?

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Which podcasts are similar to Owned and Operated?

These podcasts share a similar audience with Owned and Operated:

1. Acquiring Minds
2. The Home Service Expert Podcast
3. Acquisitions Anonymous - #1 for business buying, selling and operating
4. Waste No Day: A Home Services Motivational Podcast
5. Think Big, Buy Small

How many episodes of Owned and Operated are there?

Owned and Operated launched 5 years ago and published 283 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Owned and Operated?

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What guests have appeared on Owned and Operated?

Recent guests on Owned and Operated include:

1. Tyler Griffin
2. Micah Findley
3. Stephen Olmon
4. Collin Trimble
5. RJ Magee
6. Steve Carroll
7. Ethan Wright
8. Kelson Carter

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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