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Artwork for Owned and Operated

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

John Wilson
HVAC
Lead Generation
Home Services
Plumbing
Home Service Industry
Marketing Strategies
Business Growth
HVAC Industry
Customer Experience
Home Services Industry
Home Service Businesses
Marketing
Customer Service
Acquisitions
Leadership Development
Service Scalers
Service Titan
Private Equity
Local Service Ads
Google My Business

The Owned and Operated Podcast is the go-to show for HVAC, plumbing, and electrical business owners who want to grow faster, increase profits, and scale smarter.

Hosted by John Wilson and Jack Carr, real home service operators in the trenches. This podcast delivers 2x weekly, no-BS conversations on what’s actually working in the trades today. From lead generation and marketing to hiring top-tier t... more

PublishesDailyEpisodes355Founded5 years ago
Number of ListenersCategories
BusinessEntrepreneurshipManagement

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Artwork for Owned and Operated

Latest Episodes

Most home service companies don’t fail because they scale too slowly — they fail because they scale too early.

In this episode, John Wilson and Jack Carr break down the biggest scaling mistakes contractors make between $2M–$5M, including second loca... more

Having acquired 15 businesses in plumbing, HVAC, and electrical services, John Wilson breaks down what really happens after the acquisition closes. Learn practical strategies for how to buy a business, including sourcing off-market deals, business va... more

What separates the fastest-growing home service companies from everyone else?

In this episode, John Wilson sits down with Julie from Big Reputation to break down what’s actually working in local SEO, Google Business Profiles (GBP), and online review... more

What actually drives growth in home services?

In this compilation episode, John Wilson shares the systems and strategies behind scaling a $40M home service company — including how his team doubled a plumbing business in 90 days, improved cash flow, ... more

Key Facts

Accepts Guests
Accepts Sponsors
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

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People also subscribe to these shows.

The Home Service Expert Podcast
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Acquiring Minds
Acquiring MindsWill Smith
Acquisitions Anonymous - #1 for business buying, selling and operating
Acquisitions Anonymous - #1 for business buying, selling and operatingBill D'Alessandro, Mills Snell, Heather Endresen, and Michael Girdley
Moneywise
MoneywiseHampton

Recent Guests

Jackie Aubel
From ServiceTitan, involved with Tools of the Trade podcast
ServiceTitan
Episode: The Real Reason Everyone in the Trades Is Starting a Podcast
David Barnett
Business advisor who has helped sell hundreds of companies
Small Business Advisory / Consultant
Episode: What Buyers Actually Look for When Buying a Business
Tony Castelucci
Guest from Wanamaker Advertising; specializes in traditional marketing with a focus on home services
Wanamaker Advertising
Episode: You're Tracking Your Ad Spend Wrong (Here’s What to Do Instead)
Brendan Aronson
Founder of TMV, The Military Vet (a recruiting firm that places operators from military veterans)
TMV (The Military Vet)
Episode: The One Hire That Unlocks Growth
Stephen Cahill
Co-host of Alarm Masters; invited guest on Entry and Exit Podcast
Alarm Masters
Episode: HVAC vs. Security: If You Had $5M, Where Would You Invest?
Adam Cherup
Disaster roofer specializing in applying shrink wrap to roofs
Episode: The Disaster Roofing Business: Temporary Roofs, Real Margins
Murphy Nadauld
Co-founder of ReferPro
ReferPro
Episode: How to Turn Referrals Into a Scalable, Predictable Growth Engine
Sam Preston
CEO of Service Scalers
Service Scalers
Episode: AI Didn’t Kill Google Search — Here’s Why GBP Still Wins
Ken Goodrich
Successful entrepreneur in the HVAC industry and author
Goettl
Episode: This HVAC Owner Scaled from $11M to $250M (Ken Goodrich’s Playbook)

Hosts

John Wilson
Host of Owned and Operated; long-running operator in home services with focus on growth, marketing, and leadership.
Jack Carr
Co-host; CEO with hands-on experience in Rapid Plumbing, Heating, Cooling, and Electric, focusing on operations and growth strategy.
Stephen Olmon
Co-host of Entry & Exit; industry insider with security/alarms expertise.
Collin Trimble
Co-host of Entry & Exit; industry insider with security and alarms perspective.
Sam Preston
CEO of Service Scalers; marketing expert focusing on PPC, lead generation, and scaling home service marketing.

Reviews

4.8 out of 5 stars from 178 ratings
  • Great For Home Service Biz Owners

    Tons of value from someone who has been there and done it. Thanks for all your insights John!

    Apple Podcasts
    5
    JRC_85
    United States20 days ago
  • Great Podcast

    Great podcast. Tons of value!

    Apple Podcasts
    5
    Matt@143
    United States6 months ago
  • Amazing Show

    Very rare to have a podcast be this valuable every single episode. I will be coming back every single week for more.

    Apple Podcasts
    5
    Nicholas M Halden
    United States6 months ago
  • Almost too good!

    Not enough time in the day to listen and learn! Shoutout to this entire team for all the work that goes into putting this out and helping ppl like me!

    Apple Podcasts
    5
    Eph6:11
    United States6 months ago
  • Such a valuable podcast

    I have learned so much on scaling a home services company from listened to John and Jack’s podcast. They are open and honest about their wins and losses while trying to grow their companies

    Apple Podcasts
    5
    bilstin
    United Statesa year ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Clear, actionable takeaways in every episode.
Guest lineup balances veterans, security, and roofing with practical business tactics.
Some listeners feel occasional ads interrupt the flow.
Hosts provide real-world lessons from running trades businesses.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

The Real Reason Everyone in the Trades Is Starting a Podcast
Q: You've been able to interview most of the top players in the industry. What are some highlights and learnings from those conversations?
Highlights include powerful personal journeys, the evolution of homeowners' expectations, and the way leaders pivot from traditional trades to tech-driven growth, with meaningful lessons about resilience, adaptability, and the value of sharing candid experiences.
Why Most Business Owners Lose Millions When They Sell
Q: What is a major mindset shift for owners approaching exit?
Shift from owning every function to building a team and systems; focus on turning the business into a divisible asset rather than a personal operation, which improves liquidity and exit valuation.
Why Most Business Owners Lose Millions When They Sell
Q: When should operators get involved with advisors for exit planning?
The consensus is that earlier is better; bringing advisors in five to seven years before an exit creates optionality and helps maximize value, with eight months to a year before an exit being a more common but less optimal window.
Weird Marketing That Actually Works ($1M from Home Shows, Newspaper Leads, & Toilet Ads)
Q: What about the church bulletins and local newspapers—are they worth it?
They are cheap and easy to test; they can generate tangible leads and brand familiarity, though ROI is harder to measure and results vary; best used as part of a diversified, long-tail brand-building approach.
Weird Marketing That Actually Works ($1M from Home Shows, Newspaper Leads, & Toilet Ads)
Q: What were some of the biggest ROI examples you've seen from these weird channels?
Home shows alone can bring in hundreds of thousands in a year; one show this year broke around $200k and total from home shows can approach half a million to a million—especially when combined with branding and community presence.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Owned and Operated

What is Owned and Operated about and what kind of topics does it cover?

The show targets owners and leaders of home-service businesses (HVAC, plumbing, electrical) who want practical, battle-tested strategies for growth. Episodes frequently cover hiring and leadership, marketing and lead generation, financial discipline, and scaling through acquisitions, with real-world anecdotes from operators in the trades. A standout pattern is a emphasis on actionable playbooks, cost-effective marketing tactics, and building strong company culture while navigating industry consolidation, vendor negotiations, and operations optimization. The format often includes dual-host perspectives with guest experts ranging from veterans transitioning to civilian leadership to industry specialists in security, roofing, and disaster serv... more

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How many listeners does Owned and Operated get?

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Which podcasts are similar to Owned and Operated?

These podcasts share a similar audience with Owned and Operated:

1. The Home Service Expert Podcast
2. Acquiring Minds
3. Waste No Day: A Home Services Motivational Podcast
4. Acquisitions Anonymous - #1 for business buying, selling and operating
5. Moneywise

How many episodes of Owned and Operated are there?

Owned and Operated launched 5 years ago and published 355 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Owned and Operated?

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What guests have appeared on Owned and Operated?

Recent guests on Owned and Operated include:

1. Jackie Aubel
2. David Barnett
3. Tony Castelucci
4. Brendan Aronson
5. Stephen Cahill
6. Adam Cherup
7. Murphy Nadauld
8. Sam Preston

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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