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Artwork for Owned and Operated

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

John Wilson
Home Service Business
Home Service Business Growth
Home Service Industry
Leadership Development
Scorecards
Lead Generation
Call Center AI Software
Key Performance Indicators
HVAC
Accountability
Training
Plumbing
Service Scalers
Digital Marketing
Service Titan
Peer Networks
Emotional Support In Business
HVAC Install
Marketing Strategy
Customer Acquisition Cost

The Owned and Operated electrical, HVAC, and plumbing business growth podcast is hosted by John Wilson and Jack Carr. These two Home Service Business owners bring you weekly podcasts and daily content with multiple perspectives, actionable advice, and info on an ever-changing industry revolving around advertising, lead generation, and more. Join us every Tuesday for topical conversations that unlo... more

PublishesDailyEpisodes276Founded4 years ago
Number of ListenersCategories
BusinessEntrepreneurshipManagement

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Artwork for Owned and Operated

Latest Episodes

In this episode of Owned and Operated, John Wilson is joined by Jack Carr (Jackquisitions) to break down the 4 steps to train your sales team and raise revenue fast.

From building a repeatable process to setting metrics, John and Jack share how to t... more

In this episode of Owned and Operated, John Wilson is joined by Jack Carr from Jackquisitions to break down how to hire the perfect employee—the true A-player who moves your business forward. From defining success to matching personality to role, Joh... more

In this episode of Owned and Operated, John Wilson is joined by Jen Laughlin from WeSupplyTrades to break down how contractors can cut material costs without sacrificing quality. From OEM parts to exclusive brands, John and Jen dig into real-world wa... more

YouTube

In this episode of Owned and Operated, John Wilson is joined by Jack Carr from Jackquisitions to break down the four steps every business owner must take to truly become a CEO. From leaving the tools behind to managing senior leaders, John and Jack s... more

Key Facts

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Recent Guests

Kelson Carter
Third-generation plumber and owner of a plumbing business
Carter Service
Episode: #229 Plumber Closes +$10M/Year (With Just One Trade)
Ethan Realander
A relatively new business owner and franchisee of Rolling Suds.
Rolling Suds
Episode: #228 How this NEW Service Owner is doing $80k/month
Brian from TR Miller
Owner of TR Miller and an expert in HVAC business scaling
TR Miller
Episode: #226 HVAC Owner Makes $4M/Month (Here’s How)
Thomas Beebe
Financial advisor and HVAC business owner
Episode: #222 Leaving Finance to Build a Legacy in HVAC
Chris Barr
Entrepreneur navigating the acquisition of a local service business
Episode: #219 What It Really Takes to Buy a Local Service Business in 2025
Dalton Hatch
Owner of DH Plumbing in San Antonio
DH Plumbing
Episode: #208 The Mindset Taking This Plumbing Company to the Top
Alan Peterson
SBA guru and expert in acquisition financing
First Internet Bank
Episode: #207 SBA Loan Strategies for Acquiring a Business | Expert Advice
Laurie Metz
Director of Inside Operations
Owned and Operated
Episode: #206 How to Manage Remote Teams Like a Pro
Brandon Schlicter
Entrepreneur with a focus on real estate, laundromats, car washes, and roofing
Investment Joy
Episode: #203 Investment Joy’s 10M Roofing Journey

Hosts

John Wilson
Host of Owned and Operated, a podcast on plumbing, electrical, and HVAC business growth. He shares actionable advice and insights from his own experiences in the industry, focusing on growth strategies for service businesses.
Jack Carr
Co-host of Owned and Operated, focusing on practical insights and strategies for business owners in the home service industry. He provides a unique perspective on advertising and growth in the services sector.

Reviews

4.8 out of 5 stars from 144 ratings
  • Such a valuable podcast

    I have learned so much on scaling a home services company from listened to John and Jack’s podcast. They are open and honest about their wins and losses while trying to grow their companies

    Apple Podcasts
    5
    bilstin
    United States3 months ago
  • I can’t hate the hustle but it makes for lousy listening

    The early episodes were interesting and tactical. Hearing jack go from renting storage units to 5 mil and poaching Hoffman employees was excellent. The Leap partners interfomercial seems to have marked a shift toward tech guys shilling SAAS. I know everyone’s time is valuable and no one does these for altruistic reasons but this zouper ad was the last one for me.

    Apple Podcasts
    2
    Muhtradesbiz
    United States7 months ago
  • Too rambly

    Too rambly

    Apple Podcasts
    2
    MPggufrgh
    United Kingdom8 months ago
  • Best Service Business Podcast

    Learned so much from Jack and John. Phenomenal actionable information!

    Apple Podcasts
    5
    Sampreston01
    United States8 months ago
  • This is it.

    I run a $1M biz that’s growing fast and these guys have often just finished dealing with issues I’m just getting into. Great real world lessons here I’ve already put into place.

    For example, having the techs give options on jobs. Wow you’d think we’d have thought of that already….

    Apple Podcasts
    5
    LuigiPalli
    United States8 months ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

> The content is frequently described as valuable for practical business applications, making it essential for those managing or owning service-based businesses.
> Listeners highly appreciate the actionable insights and experiences shared, mentioning the transparency about successes and failures in the home service industry.
> Some critics point to excessive promotional content in recent episodes, indicating a shift towards marketing discussions.
> Overall, the audience values the hosts' relatable experiences because they resonate with real-world challenges in their industries.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

#238 Are You Making This BIG Marketing Mistake?
Q: If you could give one takeaway, what would it be?
Be proactive about your marketing strategies and don't hesitate to audit and adapt based on market conditions.
#238 Are You Making This BIG Marketing Mistake?
Q: What do you think of the people that are thriving this year?
They are consistent in their marketing efforts, staying true to what works even in tough times.
#232 Buying $200,000 in Leads - Is It Worth It?
Q: Robert Brooks asked where and how can I spend five to 10K a month on leads if LSA is only giving me zero to one leads per week?
The advice given was to allocate funds towards lead aggregators and possibly partner with an agency once close to the higher end of the budget.
#232 Buying $200,000 in Leads - Is It Worth It?
Q: Jenna Harris asked how should a smaller company, less than 500K, stand out spending 1 to 2K a month?
Sam advised against using that budget on an agency and suggested focusing on grassroots marketing and learning through platforms like YouTube.
#227 How Small HVAC Businesses Are Disrupting the Industry
Q: How would you think about growth metrics in terms of how fast you grow?
The growth rate slows as a company gets larger, and while a smaller company can achieve rapid growth, stability and profitability should also be key considerations.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About Owned and Operated

What is Owned and Operated about and what kind of topics does it cover?

Offering insights for professionals in the plumbing, electrical, and HVAC sectors, this show explores a variety of topics relevant to home service industry business owners. Episodes feature discussions on lead generation strategies, recruitment tactics, marketing mistakes to avoid, and the broader dynamics of scaling businesses in the service sector. With practical advice and real-world experiences shared by the hosts who are actively involved in the industry, it serves as a valuable resource for those looking to grow their operations and navigate common challenges in an evolving marketplace.

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How many listeners does Owned and Operated get?

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Which podcasts are similar to Owned and Operated?

These podcasts share a similar audience with Owned and Operated:

1. Acquiring Minds
2. The Home Service Expert Podcast
3. Acquisitions Anonymous - #1 for business buying, selling and operating
4. Think Big, Buy Small
5. Waste No Day: A Home Services Motivational Podcast

How many episodes of Owned and Operated are there?

Owned and Operated launched 4 years ago and published 276 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Owned and Operated?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

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What guests have appeared on Owned and Operated?

Recent guests on Owned and Operated include:

1. Kelson Carter
2. Ethan Realander
3. Brian from TR Miller
4. Thomas Beebe
5. Chris Barr
6. Dalton Hatch
7. Alan Peterson
8. Laurie Metz

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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