Rephonic
Artwork for Owned and Operated

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

John Wilson
HVAC
Lead Generation
Home Services
Plumbing
Home Service Industry
Marketing Strategies
Business Growth
HVAC Industry
Customer Experience
Home Services Industry
Marketing
Customer Service
Acquisitions
Home Service Businesses
Service Scalers
Leadership Development
Service Titan
Local Service Ads
Private Equity
Pricing Strategy

The Owned and Operated Podcast is the go-to show for HVAC, plumbing, and electrical business owners who want to grow faster, increase profits, and scale smarter.

Hosted by John Wilson and Jack Carr, real home service operators in the trenches. This podcast delivers 2x weekly, no-BS conversations on what’s actually working in the trades today. From lead generation and marketing to hiring top-tier t... more

PublishesDailyEpisodes363Founded5 years ago
Number of ListenersCategories
BusinessManagementEntrepreneurship

Listen to this Podcast

Artwork for Owned and Operated

Latest Episodes

Most contractors are using AI to save time. John Wilson and Service Scalers CEO Sam Preston argue the real opportunity is much bigger: using AI to replace software, automate workflows, and build custom tools that drive growth.

In this episode, John ... more

How Speed to Lead Unlocks More Revenue From Every Lead Source

Most contractors think they need more leads. According to Tyson Chen, co-founder of Avoca, most home service companies actually need a better system for capturing, contacting, and convert... more

Most people think pet waste removal is a side hustle. Erica Krupin built a real business around it.

In this episode, John Wilson sits down with Erica Krupin, founder of Kroopin's Poopin' Scoopin', to break down the surprisingly scalable world of pet... more

YouTube

This week, I’m sharing the books that shaped the way I think about business and helped me scale my family’s company from $1 million to $44 million in revenue.

These are more than popular business books sitting on a shelf. Each one solved a specific ... more

Key Facts

Accepts Guests
Accepts Sponsors
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

Similar Podcasts

People also subscribe to these shows.

The Home Service Expert Podcast
The Home Service Expert PodcastTommy Mello: $200 Million Founder|Forbes, Inc., Entrepreneur Columnist
Acquiring Minds
Acquiring MindsWill Smith
Acquisitions Anonymous - #1 for business buying, selling and operating
Acquisitions Anonymous - #1 for business buying, selling and operatingBill D'Alessandro, Mills Snell, Heather Endresen, and Michael Girdley

Recent Guests

Dan Eigner
Chief Growth Officer
FieldPulse
Episode: The REAL Systems That Take You From $1M to $10M
Jackie Aubel
From ServiceTitan, involved with Tools of the Trade podcast
ServiceTitan
Episode: The Real Reason Everyone in the Trades Is Starting a Podcast
David Barnett
Business advisor who has helped sell hundreds of companies
Small Business Advisory / Consultant
Episode: What Buyers Actually Look for When Buying a Business
Tony Castelucci
Guest from Wanamaker Advertising; specializes in traditional marketing with a focus on home services
Wanamaker Advertising
Episode: You're Tracking Your Ad Spend Wrong (Here’s What to Do Instead)
Brendan Aronson
Founder of TMV, The Military Vet (a recruiting firm that places operators from military veterans)
TMV (The Military Vet)
Episode: The One Hire That Unlocks Growth
Stephen Cahill
Co-host of Alarm Masters; invited guest on Entry and Exit Podcast
Alarm Masters
Episode: HVAC vs. Security: If You Had $5M, Where Would You Invest?
Adam Cherup
Co-host and industry expert in roofing
Episode: The Dark Side of Roofing: Insurance Scams, Storm Chasers, and Why Homeowners Get Burned
Murphy Nadauld
Co-founder of ReferPro
ReferPro
Episode: How to Turn Referrals Into a Scalable, Predictable Growth Engine
Aizik Zimerman
Owner of Jay Blanton Plumbing
Jay Blanton Plumbing
Episode: Remote Staffing for Contractors: How to Hire Offshore for Recruiting, Dispatch & Ops

Hosts

John Wilson
Host with deep involvement in home-service growth, leadership, and operations; frequently discusses scaling, acquisitions, and company-building across multiple locations.
Jack Carr
Co-host focused on growth strategies, field operations, and strategic leadership within multi-location home-service platforms.

Reviews

4.8 out of 5 stars from 178 ratings
  • Great value

    It’s amazing to get so much value for free. John and Jack Jack provide a mental value and real life experience as they have actually grown their firms. After having meeting these guys, I can tell you that they are the real deal and I look forward to growing my company and sharing the option down that I’ve learned from hearing the podcast from these guys every week keep crushing your guys thanks for the free wisdom from your experiences!

    Apple Podcasts
    5
    Ike1911
    United Statesa month ago
  • Great For Home Service Biz Owners

    Tons of value from someone who has been there and done it. Thanks for all your insights John!

    Apple Podcasts
    5
    JRC_85
    United Statesa month ago
  • Great Podcast

    Great podcast. Tons of value!

    Apple Podcasts
    5
    Matt@143
    United States6 months ago
  • Amazing Show

    Very rare to have a podcast be this valuable every single episode. I will be coming back every single week for more.

    Apple Podcasts
    5
    Nicholas M Halden
    United States6 months ago
  • Almost too good!

    Not enough time in the day to listen and learn! Shoutout to this entire team for all the work that goes into putting this out and helping ppl like me!

    Apple Podcasts
    5
    Eph6:11
    United States6 months ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Guests and topics are praised for real-world applicability in running home-service businesses.
Listeners cite consistent tactical value and actionable takeaways across episodes.
Shows are seen as highly constructive for scaling operations, with some critique about pacing or sponsorships interrupting flow.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

The 2026 Google Strategy for Home Service Companies
Q: How important is review velocity and frequency versus total volume?
Velocity and frequency matter a lot; consistency over time can outrank sheer volume, as Google rewards fresh and ongoing engagement.
The 2026 Google Strategy for Home Service Companies
Q: What is a good amount of reviews before launching a new GBP?
Around 500 reviews in densest markets; in very small towns, 100 may be enough, but you should aim to rank first in the primary market before launching new GBPs to avoid diluting signals.
How We Built a 30+ Person Offshore Team (And Why It Changed Everything)
Q: From a culture perspective, are there any specific tactics you deploy to retain top offshore talent and best practices for training domestic employees on how to interact with offshore staff?
Frequent, structured communication is critical—daily check-ins, tight KPIs, and regular one-on-ones help offshore teams stay aligned. Leaders must defend the offshore team, review issues through SOPs rather than personalities, and empower teams with decision-making guardrails and situational training to keep everyone on the same page.
The Real Reason Everyone in the Trades Is Starting a Podcast
Q: You've been able to interview most of the top players in the industry. What are some highlights and learnings from those conversations?
Highlights include powerful personal journeys, the evolution of homeowners' expectations, and the way leaders pivot from traditional trades to tech-driven growth, with meaningful lessons about resilience, adaptability, and the value of sharing candid experiences.
Why Most Business Owners Lose Millions When They Sell
Q: What is a major mindset shift for owners approaching exit?
Shift from owning every function to building a team and systems; focus on turning the business into a divisible asset rather than a personal operation, which improves liquidity and exit valuation.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Owned and Operated

What is Owned and Operated about and what kind of topics does it cover?

The show targets owners and leaders in home-service trades, focusing on growing HVAC, plumbing, and electrical businesses through practical, battle-tested tactics. Episodes emphasize lead generation, marketing, hiring, scalable systems, and strategic growth moves like acquisitions, price optimization, and cash-flow discipline. Notable is the emphasis on real-world, in-the-trenches experiences from multi-location operators, often blending tactical how-tos with insights into M&A, lifecycle marketing, and fleet/operational scaling. The mix of guests ranges from operators sharing field-tested playbooks to advisors and tech partners discussing growth levers, making it a valuable resource for operators seeking actionable strategies and proven fra... more

Where can I find podcast stats for Owned and Operated?

Rephonic provides a wide range of podcast stats for Owned and Operated. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Owned and Operated and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does Owned and Operated get?

Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for Owned and Operated, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for Owned and Operated?

Rephonic provides comprehensive predictive audience data for Owned and Operated, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.

How many subscribers and views does Owned and Operated have?

To see how many followers or subscribers Owned and Operated has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

How many episodes of Owned and Operated are there?

Owned and Operated launched 5 years ago and published 363 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Owned and Operated?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Owned and Operated?

Rephonic pulls ratings and reviews for Owned and Operated from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.

How do I access podcast episode transcripts for Owned and Operated?

Rephonic provides full transcripts for episodes of Owned and Operated. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.

What guests have appeared on Owned and Operated?

Recent guests on Owned and Operated include:

1. Dan Eigner
2. Jackie Aubel
3. David Barnett
4. Tony Castelucci
5. Brendan Aronson
6. Stephen Cahill
7. Adam Cherup
8. Murphy Nadauld

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

Find and pitch the right podcasts

We help savvy brands, marketers and PR professionals to find the right podcasts for any topic or niche. Get the data and contacts you need to pitch podcasts at scale and turn listeners into customers.
Try it free for 7 days