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Artwork for Owned and Operated

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

John Wilson
Home Service Business
Home Service Business Growth
Home Service Industry
Leadership Development
Scorecards
Lead Generation
Call Center AI Software
Key Performance Indicators
HVAC
Accountability
Training
Plumbing
Service Scalers
Digital Marketing
Service Titan
Peer Networks
Emotional Support In Business
HVAC Install
Marketing Strategy
Marketing Strategies

The Owned and Operated electrical, HVAC, and plumbing business growth podcast is hosted by John Wilson and Jack Carr. These two Home Service Business owners bring you weekly podcasts and daily content with multiple perspectives, actionable advice, and info on an ever-changing industry revolving around advertising, lead generation, and more. Join us every Tuesday for topical conversations that unlo... more

PublishesDailyEpisodes332Founded5 years ago
Number of ListenersCategories
BusinessEntrepreneurshipManagement

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Artwork for Owned and Operated

Latest Episodes

If you’re trying to win in HVAC in 2026… most of what you’ve been told about marketing is wrong.

Contractors are wasting thousands on agencies, chasing “leads,” and relying on channels they don’t actually control.

In this solo episode, John breaks ... more

Is your home service marketing actually working — or is Google getting all the credit? In this episode John Wilson and returning guest Tony Castelucci (Wanamaker Advertising) explain why cost‑per‑lead (CPL) often misleads, how attribution and demand ... more

Is AI killing SEO—or just changing how it works?

In this episode of Owned and Operated, John Wilson sits down with Lisa from Service Scalers to talk about what SEO actually looks like in 2026. They break down why AI isn’t replacing search, why Googl... more

I was obsessed with hitting $10M.

And when we finally got there… everything broke.

In this solo episode, John breaks down what it actually looks like to scale a trades business from $1M to $40M over the last decade — including the messy middle no o... more

Key Facts

Accepts Guests
Accepts Sponsors
Contact Information
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Number of Listeners
Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Brendan Aronson
Founder of TMV, The Military Vet, a recruiting firm that places operators from military veterans
TMV (The Military Vet)
Episode: How to Hire a GM or Operator for Your Home Service Business
Stephen Cahill
Co-host of Alarm Masters; invited guest on Entry and Exit Podcast
Alarm Masters
Episode: HVAC vs. Security: If You Had $5M, Where Would You Invest?
Adam Cherup
Co-host and industry expert in roofing
Episode: The Dark Side of Roofing: Insurance Scams, Storm Chasers, and Why Homeowners Get Burned
Murphy Nadauld
Co-founder of ReferPro
ReferPro
Episode: How to Turn Referrals Into a Scalable, Predictable Growth Engine
Aizik Zimerman
Owner of Jay Blanton Plumbing
Jay Blanton Plumbing
Episode: Remote Staffing for Contractors: How to Hire Offshore for Recruiting, Dispatch & Ops
Ken Goodrich
Successful entrepreneur in the HVAC industry and author
Goettl
Episode: This HVAC Owner Scaled from $11M to $250M (Ken Goodrich’s Playbook)
Patrick Dichter
Owner of AppleTree Business Services, providing accounting services for home service industries
AppleTree Business Services
Episode: You’re Growing Fast… So Why Are You Still Broke?
Daryna Kulya
Co-founder of Quo, formerly OpenPhone
Quo
Episode: The Silent Growth Blocker in Home Services
Brandon Niro
Partner in crime on the podcast
Mantel
Episode: The Ultimate Home Service Trivia Show (What Homeowners Really Think)

Hosts

John Wilson
Host of Owned and Operated; long-running operator in home services with focus on growth, marketing, and leadership.
Jack Carr
Co-host; CEO with hands-on experience in Rapid Plumbing, Heating, Cooling, and Electric, focusing on operations and growth strategy.
Stephen Olmon
Co-host of Entry & Exit; industry insider with security/alarms expertise.
Collin Trimble
Co-host of Entry & Exit; industry insider with security and alarms perspective.
Sam Preston
CEO of Service Scalers; marketing expert focusing on PPC, lead generation, and scaling home service marketing.

Reviews

4.8 out of 5 stars from 168 ratings
  • Great Podcast

    Great podcast. Tons of value!

    Apple Podcasts
    5
    Matt@143
    United States4 months ago
  • Amazing Show

    Very rare to have a podcast be this valuable every single episode. I will be coming back every single week for more.

    Apple Podcasts
    5
    Nicholas M Halden
    United States4 months ago
  • Almost too good!

    Not enough time in the day to listen and learn! Shoutout to this entire team for all the work that goes into putting this out and helping ppl like me!

    Apple Podcasts
    5
    Eph6:11
    United States4 months ago
  • Such a valuable podcast

    I have learned so much on scaling a home services company from listened to John and Jack’s podcast. They are open and honest about their wins and losses while trying to grow their companies

    Apple Podcasts
    5
    bilstin
    United States9 months ago
  • I can’t hate the hustle but it makes for lousy listening

    The early episodes were interesting and tactical. Hearing jack go from renting storage units to 5 mil and poaching Hoffman employees was excellent. The Leap partners interfomercial seems to have marked a shift toward tech guys shilling SAAS. I know everyone’s time is valuable and no one does these for altruistic reasons but this zouper ad was the last one for me.

    Apple Podcasts
    2
    Muhtradesbiz
    United Statesa year ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Clear, actionable takeaways in every episode.
Guest lineup balances veterans, security, and roofing with practical business tactics.
Some listeners feel occasional ads interrupt the flow.
Hosts provide real-world lessons from running trades businesses.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

The Dark Side of Roofing: Insurance Scams, Storm Chasers, and Why Homeowners Get Burned
Q: What do you think the hardest part of running a roofing business is?
The hardest part is leads and lead generation; you need more leads.
The Disaster Roofing Business: Temporary Roofs, Real Margins
Q: What's a normal job price?
Twenty, thirty grand if you're doing the whole house; for commercial projects, it can go up to $350,000 or even a million.
The Disaster Roofing Business: Temporary Roofs, Real Margins
Q: Can you walk me through like the economics of this?
The margin is way better on shrink wrap, it's upwards of 60 to 80% sometimes, depending on material cost.
How to Turn Referrals Into a Scalable, Predictable Growth Engine
Q: What is the best way to measure referrals?
We're looking at averages and tracking the conversion rates for referrals based on various incentives and engagement factors.
How to Turn Referrals Into a Scalable, Predictable Growth Engine
Q: What do you think my biggest win would be if we start doing this?
Revenue. I mean, tons of revenue come in the door as a result of incremental referrals.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Owned and Operated

What is Owned and Operated about and what kind of topics does it cover?

The show targets owners and leaders of home-service businesses (HVAC, plumbing, electrical) who want practical, battle-tested strategies for growth. Episodes frequently cover hiring and leadership, marketing and lead generation, financial discipline, and scaling through acquisitions, with real-world anecdotes from operators in the trades. A standout pattern is a emphasis on actionable playbooks, cost-effective marketing tactics, and building strong company culture while navigating industry consolidation, vendor negotiations, and operations optimization. The format often includes dual-host perspectives with guest experts ranging from veterans transitioning to civilian leadership to industry specialists in security, roofing, and disaster serv... more

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How many listeners does Owned and Operated get?

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Which podcasts are similar to Owned and Operated?

These podcasts share a similar audience with Owned and Operated:

1. Acquisitions Anonymous - #1 for business buying, selling and operating
2. Acquiring Minds
3. The Home Service Expert Podcast
4. JackQuisitions - Small Business Acquisitions in Home Service
5. Moneywise

How many episodes of Owned and Operated are there?

Owned and Operated launched 5 years ago and published 332 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Owned and Operated?

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What guests have appeared on Owned and Operated?

Recent guests on Owned and Operated include:

1. Brendan Aronson
2. Stephen Cahill
3. Adam Cherup
4. Murphy Nadauld
5. Aizik Zimerman
6. Ken Goodrich
7. Patrick Dichter
8. Daryna Kulya

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