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Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

John Wilson
Home Service Business
Home Service Business Growth
Home Service Industry
Leadership Development
Scorecards
Lead Generation
Call Center AI Software
Key Performance Indicators
HVAC
Accountability
Training
Plumbing
Service Scalers
Digital Marketing
Service Titan
Peer Networks
Emotional Support In Business
HVAC Install
Marketing Strategy
Marketing Strategies

The Owned and Operated electrical, HVAC, and plumbing business growth podcast is hosted by John Wilson and Jack Carr. These two Home Service Business owners bring you weekly podcasts and daily content with multiple perspectives, actionable advice, and info on an ever-changing industry revolving around advertising, lead generation, and more. Join us every Tuesday for topical conversations that unlo... more

PublishesDailyEpisodes306Founded5 years ago
Number of ListenersCategories
EntrepreneurshipBusinessManagement

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Artwork for Owned and Operated

Latest Episodes

We’re heading into 2026 with one goal: stop losing money.

Not “grow at all costs.” Not “try harder.” Just: build a healthy business that actually cash flows.

In this episode, John Wilson and Jack Carr break down what they’re cutting, tightening, and... more

We break down how we tripled our HVAC average ticket—from $5,000 to $12,500+—and finally made sales profitable. In this episode, we walk through the painful mistakes, system overhauls, and process changes that turned HVAC from a money-loser into a re... more

We reveal the real cost of running a home service business in 2025. In this full debrief, we open our books to show why plumbing business growth exploded while HVAC stalled, and exactly how we navigated the hardest summer in years.

If you run a cont... more

In this episode of Owned and Operated, John Wilson sits down with Sam Preston, CEO of Service Scalers, to break down one of the most overlooked (and misunderstood) marketing channels in home services: Nextdoor.

They unpack why Nextdoor feels annoyin... more

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Recent Guests

Ken Goodrich
Successful entrepreneur in the HVAC industry and author
Goettl
Episode: This HVAC Owner Scaled from $11M to $250M (Ken Goodrich’s Playbook)
Patrick Dichter
Owner of AppleTree Business Services, providing accounting services for home service industries
AppleTree Business Services
Episode: You’re Growing Fast… So Why Are You Still Broke?
Aizik Zimerman
Owner of Jay Blanton Plumbing
Jay Blanton Plumbing
Episode: Plumbing Owner Grew From $6M to $25M on Sewers (Here’s How)
Daryna Kulya
Co-founder of Quo, formerly OpenPhone
Quo
Episode: The Silent Growth Blocker in Home Services
Brandon Niro
Partner in crime on the podcast
Mantel
Episode: The Ultimate Home Service Trivia Show (What Homeowners Really Think)
Zac Dearing
Guest from Mantel
Mantel
Episode: The Ultimate Home Service Trivia Show (What Homeowners Really Think)
Richard Dunbar
FieldPulse representative specializing in field service management software for contractors
FieldPulse
Episode: How To Scale a Service Based Business by Implementing an FSM
Rich Jordan
Owner of Sanford Temperature Control
Sanford Temperature Control
Episode: How to Rebrand Your Company and Add $500K in Revenue
Harmony Brownwood
CEO and founder of GreenWorks Inspections & Engineering
GreenWorks Inspections & Engineering
Episode: How One Inspection Company Scaled to $20M Without Private Equity

Hosts

John Wilson
Host and operator of a successful home service business, bringing firsthand insights into the industry.
Jack Carr
Co-host and industry expert with a focus on home service business improvements and strategic marketing.

Reviews

4.8 out of 5 stars from 160 ratings
  • Great Podcast

    Great podcast. Tons of value!

    Apple Podcasts
    5
    Matt@143
    United Statesa month ago
  • Amazing Show

    Very rare to have a podcast be this valuable every single episode. I will be coming back every single week for more.

    Apple Podcasts
    5
    Nicholas M Halden
    United Statesa month ago
  • Almost too good!

    Not enough time in the day to listen and learn! Shoutout to this entire team for all the work that goes into putting this out and helping ppl like me!

    Apple Podcasts
    5
    Eph6:11
    United Statesa month ago
  • Such a valuable podcast

    I have learned so much on scaling a home services company from listened to John and Jack’s podcast. They are open and honest about their wins and losses while trying to grow their companies

    Apple Podcasts
    5
    bilstin
    United States6 months ago
  • I can’t hate the hustle but it makes for lousy listening

    The early episodes were interesting and tactical. Hearing jack go from renting storage units to 5 mil and poaching Hoffman employees was excellent. The Leap partners interfomercial seems to have marked a shift toward tech guys shilling SAAS. I know everyone’s time is valuable and no one does these for altruistic reasons but this zouper ad was the last one for me.

    Apple Podcasts
    2
    Muhtradesbiz
    United States10 months ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners appreciate the actionable advice and personal insights shared by the hosts, making it relatable and practical for service business challenges.
Some criticism centers on the occasional informal structure of episodes, where discussions may deviate from core topics, affecting clarity and focus.
The podcast is praised for its focus on real-world experiences rather than theoretical discussions, providing concrete strategies for growth.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Remote Staffing for Contractors: How to Hire Offshore for Recruiting, Dispatch & Ops
Q: What do you think operators are ready for remote?
As soon as you have a business, no matter what size you are, you should be looking to do overseas stuff.
You’re Growing Fast… So Why Are You Still Broke?
Q: What is one thing that you wish operators would pay attention to sooner?
Hire a professional bookkeeper sooner.
The Silent Growth Blocker in Home Services
Q: Call or text, which is better?
Both have their advantages; however, text is very underrated.
The Silent Growth Blocker in Home Services
Q: What do you think of email as a channel?
Email is slow and inboxes are messy, making it hard to break through.
The Silent Growth Blocker in Home Services
Q: What is one thing that most owners are getting wrong about scaling revenue?
Not hiring a team around them soon enough and stepping out too early once they do hire.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Owned and Operated

What is Owned and Operated about and what kind of topics does it cover?

Focused on the nuances of growing electrical, HVAC, and plumbing businesses, the content features a range of topics pertinent to home service entrepreneurs. Hosts John Wilson and Jack Carr bring real-world experience to discussions, covering actionable strategies for advertising, lead generation, and marketing tailored specifically for the fast-evolving landscape of home services. Through interviews and anecdotes, the podcast emphasizes practical advice for overcoming challenges faced by business owners and highlights the importance of both operational efficiency and customer relationships.

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How many listeners does Owned and Operated get?

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Which podcasts are similar to Owned and Operated?

These podcasts share a similar audience with Owned and Operated:

1. The Home Service Expert Podcast
2. Acquiring Minds
3. My First Million
4. The Koerner Office - Business Ideas and Small Business Deep Dives with Entrepreneurs
5. REAL AF with Andy Frisella

How many episodes of Owned and Operated are there?

Owned and Operated launched 5 years ago and published 306 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Owned and Operated?

Recent guests on Owned and Operated include:

1. Ken Goodrich
2. Patrick Dichter
3. Aizik Zimerman
4. Daryna Kulya
5. Brandon Niro
6. Zac Dearing
7. Richard Dunbar
8. Rich Jordan

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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