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Artwork for Owned and Operated

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

John Wilson
Home Service Business
Home Service Business Growth
Home Service Industry
Leadership Development
Scorecards
Lead Generation
Call Center AI Software
Key Performance Indicators
HVAC
Accountability
Training
Service Scalers
Plumbing
Digital Marketing
Service Titan
Emotional Support In Business
Peer Networks
HVAC Install
Marketing Strategy
Marketing Strategies

The Owned and Operated electrical, HVAC, and plumbing business growth podcast is hosted by John Wilson and Jack Carr. These two Home Service Business owners bring you weekly podcasts and daily content with multiple perspectives, actionable advice, and info on an ever-changing industry revolving around advertising, lead generation, and more. Join us every Tuesday for topical conversations that unlo... more

PublishesDailyEpisodes294Founded5 years ago
Number of ListenersCategories
ManagementBusinessEntrepreneurship

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Artwork for Owned and Operated

Latest Episodes

In this episode, John Wilson sits down with Richard Dunbar of FieldPulse to dig into one of the most important — and often overlooked — levers for scaling a home service company: modernizing your operational platform. Whether you’re running HVAC, plu... more

In this episode, John Wilson and guest Rich Jordan dig into one of the scariest (and most valuable) moves you can make in home service: rebranding multiple companies into a single brand.

Rich runs three acquired companies across New Hampshire and Ne... more

In this episode, John Wilson and co-host Jack Carr unpack one of the biggest transitions in home service — going from owner to operator. What does it really take to scale beyond yourself? We dive deep into building layers of leadership, knowing when ... more

In this episode, John Wilson and co-host Jack Carr break down how home-service companies can actually future-proof in 2025: flattening org charts, using AI to nuke overhead, building adaptable teams, and keeping a balance sheet that can take a 30% pu... more

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Recent Guests

Harmony Brownwood
CEO and founder of GreenWorks Inspections & Engineering
GreenWorks Inspections & Engineering
Episode: How One Inspection Company Scaled to $20M Without Private Equity
Zach Dearing
Co-founder of Mantel, focused on improving sales experiences for home service contractors
Mantel
Episode: From $10M to $100M: How Home Service Companies Scale Sales Fast
Tyler Griffin
Founder of Swift Pro Heating, Cooling and Plumbing
Swift Pro Heating, Cooling and Plumbing
Episode: Start or Buy a Business? One Founder’s Surprising Answer
Micah Findley
Building a first national septic brand.
HomeField
Episode: #249 How to Build a National Septic Pumping Empire (The 2025 Playbook)
Stephen Olmon
Co-owner of Alarm Masters
Alarm Masters
Episode: How to Build, Scale, and Sell a Security or Fire Protection Business
Collin Trimble
Co-owner of Alarm Masters
Alarm Masters
Episode: How to Build, Scale, and Sell a Security or Fire Protection Business
RJ Magee
CEO of Sierra, involved in home service industry
Sierra
Episode: #248 Inside the $150M Operator Playbook: How Sierra Scaled Fast
Steve Carroll
CEO of Kelso Industries, scaled the company rapidly in the mechanical, electrical, and plumbing sector.
Kelso Industries
Episode: #247 LEGENDS | The $1.2B Contractor: How Kelso Built a Billion-Dollar Empire
Ethan Wright
Marketing expert from Service Scalers
Service Scalers
Episode: #240 3 Marketing Mistakes That Keep Contractors Stuck Under $10M

Hosts

John Wilson
Host of Owned and Operated, a podcast on plumbing, electrical, and HVAC business growth. He shares actionable advice and insights from his own experiences in the industry, focusing on growth strategies for service businesses.
Jack Carr
Co-host of Owned and Operated, focusing on practical insights and strategies for business owners in the home service industry. He provides a unique perspective on advertising and growth in the services sector.

Reviews

4.8 out of 5 stars from 145 ratings
  • Such a valuable podcast

    I have learned so much on scaling a home services company from listened to John and Jack’s podcast. They are open and honest about their wins and losses while trying to grow their companies

    Apple Podcasts
    5
    bilstin
    United States5 months ago
  • I can’t hate the hustle but it makes for lousy listening

    The early episodes were interesting and tactical. Hearing jack go from renting storage units to 5 mil and poaching Hoffman employees was excellent. The Leap partners interfomercial seems to have marked a shift toward tech guys shilling SAAS. I know everyone’s time is valuable and no one does these for altruistic reasons but this zouper ad was the last one for me.

    Apple Podcasts
    2
    Muhtradesbiz
    United States8 months ago
  • Too rambly

    Too rambly

    Apple Podcasts
    2
    MPggufrgh
    United Kingdom10 months ago
  • Best Service Business Podcast

    Learned so much from Jack and John. Phenomenal actionable information!

    Apple Podcasts
    5
    Sampreston01
    United States10 months ago
  • This is it.

    I run a $1M biz that’s growing fast and these guys have often just finished dealing with issues I’m just getting into. Great real world lessons here I’ve already put into place.

    For example, having the techs give options on jobs. Wow you’d think we’d have thought of that already….

    Apple Podcasts
    5
    LuigiPalli
    United States10 months ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

> The content is frequently described as valuable for practical business applications, making it essential for those managing or owning service-based businesses.
> Listeners highly appreciate the actionable insights and experiences shared, mentioning the transparency about successes and failures in the home service industry.
> Some critics point to excessive promotional content in recent episodes, indicating a shift towards marketing discussions.
> Overall, the audience values the hosts' relatable experiences because they resonate with real-world challenges in their industries.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

How This Operator Turned a Viral Laundromat Video into a $20M Roofing Company
Q: Any advice for folks trying to start off on their entrepreneurial journey?
Find someone who has skills you lack and collaborate with them to build a successful business.
Zero to $86M in 24 Months: The Home Service Growth Blueprint
Q: What do you think is the key to success in the home improvement industry?
Everything starts in sales and marketing; it drives your business and gets you in front of your audience.
Zero to $86M in 24 Months: The Home Service Growth Blueprint
Q: What advice do you have for someone thinking about launching a business?
You need to do everything within your business. You need to have a system and a process; otherwise, you shouldn't do it.
How One Inspection Company Scaled to $20M Without Private Equity
Q: How has the real estate market impacted what you're doing?
The market impacts their projections, especially as it is linked to people buying homes.
How One Inspection Company Scaled to $20M Without Private Equity
Q: Can you give me a like, what's the scope of this now? Like that was where it started.
Today, they are doing 2,500 to 3,000 services a month, with 80% residential and 20% commercial.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
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Frequently Asked Questions About Owned and Operated

What is Owned and Operated about and what kind of topics does it cover?

Offering insights for professionals in the plumbing, electrical, and HVAC sectors, this show explores a variety of topics relevant to home service industry business owners. Episodes feature discussions on lead generation strategies, recruitment tactics, marketing mistakes to avoid, and the broader dynamics of scaling businesses in the service sector. With practical advice and real-world experiences shared by the hosts who are actively involved in the industry, it serves as a valuable resource for those looking to grow their operations and navigate common challenges in an evolving marketplace.

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How many listeners does Owned and Operated get?

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Which podcasts are similar to Owned and Operated?

These podcasts share a similar audience with Owned and Operated:

1. The Home Service Expert Podcast
2. Acquiring Minds
3. Acquisitions Anonymous - #1 for business buying, selling and operating
4. Waste No Day: A Home Services Motivational Podcast
5. Contractor Evolution

How many episodes of Owned and Operated are there?

Owned and Operated launched 5 years ago and published 294 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Owned and Operated?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

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What guests have appeared on Owned and Operated?

Recent guests on Owned and Operated include:

1. Harmony Brownwood
2. Zach Dearing
3. Tyler Griffin
4. Micah Findley
5. Stephen Olmon
6. Collin Trimble
7. RJ Magee
8. Steve Carroll

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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