Rephonic
Artwork for Operators
Ecommerce
E-Commerce
Tariffs
Supply Chain Management
Northbeam
Meta
Amazon
Consumer Behavior
Entrepreneurship
Fulfill
Product Development
Tiktok
Inventory Management
Shopify
Retail
Marketing
Profitability
Digital Marketing
Leadership
Hexclad

In the world of ecommerce, a legendary text group is rumored to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The world’s biggest brands have denied its existence for years, until now. Four titans known as the “Operators” are leaking the secret contents in an effort to share its wealth of knowledge with people like you. Sean Frank (CEO, R... more

PublishesTwice weeklyEpisodes223Founded3 years ago
Number of ListenersCategories
EntrepreneurshipBusiness

Listen to this Podcast

Artwork for Operators

Latest Episodes

“We know how to run ads. This is a playbook.”

How should you market a new DTC brand in its first six weeks?

Matt Bertulli (Founder, Pela Case & Lomi), Cody Plofker (Advisor & fmr. CEO, Jones Road Beauty), and Curtis Christopherson (Chief Growth O... more

“It’s about closing the imagination gap, not what it can do.”

Jessica Schinazi (CEO, Away) joins Matt Bertulli (Founder, Pela Case & Lomi) and Curtis Matsko (CEO, Portland Leather Goods) to break down how she took the reins of a decade-old DTC pion... more

YouTube

“You can have anything you want, but you can’t have it all at once.”

Should you raise money when your only problem is working capital?

Help an Operator Out (HAOO) is a series where real business owners join the podcast with live questions. In thi... more

“They’re the most capable ever, but not trained on your business.”

What pillars should every AI-first brand build, and which one comes first?

Matt Bertulli (Founder, Pela Case & Lomi) and Cody Plofker (Advisor & fmr. CEO, Jones Road Beauty) open ... more

Key Facts

Accepts Guests
Accepts Sponsors
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Jen Rubio
Founder, Away
Away
Episode: Away’s CEO & New DTC Playbook: Amazon, TikTok Shop, and 300% Over Plan
Sabrina Ionescu
WNBA star and partner for Away luggage collection
Episode: Away’s CEO & New DTC Playbook: Amazon, TikTok Shop, and 300% Over Plan
TJ Bongiorno
From The Outgoing Co.
The Outgoing Co.
Episode: He Grew 4X as a Solo Founder. Now TJ Bongiorno (Outgoing Co) Has to Learn to Say No!
Alice Li
Founder, First Day
First Day
Episode: How First Day’s Founder Alice Li Built a 9-Figure Kids Vitamins Brand From One SKU
Chris Ganz
Packaging expert; former Creative Director at Simple Modern, now with Trevi
Trevi / Simple Modern
Episode: How to Design Packaging for Ecommerce Brands: Operators Build (E4)
Betsie Lebovic
Co-founder of Honeylove; creative lead and product/brand strategist
Honeylove
Episode: Honeylove’s Betsie Larkin & Igor Lebovic: Building a $200M Company Together
Igor Lebovic
Co-founder and technical/co-owner of Honeylove; engineering and product lead
Honeylove
Episode: Honeylove’s Betsie Larkin & Igor Lebovic: Building a $200M Company Together
Sean Frank
CEO of Ridge
Ridge
Episode: How Magic Mind Turned a Spreadsheet Into National Retail Domination
Jason Panzer
President
HexClad
Episode: How Magic Mind Turned a Spreadsheet Into National Retail Domination

Hosts

Sean Frank
CEO and operator with recurring presence across episodes; frequent moderator and strategist.
Matt Bertulli
Co-host with founder perspective; deep dives on founder journeys and sustainability.
Mike Beckham
Co-host and operator with focus on retail and profitability.
Curtis
Co-host and retail/ops expert; provides practical channel insights.
Jason Panzer
Co-host/regular; industry scaling experience.

Reviews

4.7 out of 5 stars from 264 ratings
  • Awesome Pod!

    I’m a new listener and this is a cool podcast. A lot of good information. I’m not a business owner, but the insights are really cool.

    Apple Podcasts
    5
    steph2431
    United States2 months ago
  • Money, I has it.

    Funny how their takes on consumers seem so out of touch. Perhaps their lowly non-HNW staff would provide better insights.

    Apple Podcasts
    2
    CakeStick3245
    United Statesa year ago
  • Love the podcast but…

    I love this podcast but I’d love to hear more female guests. As a female entrepreneur, I find it inspiring to hear from women I can relate to and look up to.

    Apple Podcasts
    4
    jamzxav
    Canadaa year ago
  • Panzer

    Love the show. Hope you guys can make a lot episodes . But can everyone just let Jason speak once in a while? Easily the most spoken over person on the pod.

    Apple Podcasts
    5
    KylePate
    United States2 years ago
  • Weird

    They lost me once they started praising JD Vance

    Apple Podcasts
    1
    JJ1990J8
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Praise for real-world operators and actionable insights, high regard for founders' journeys.
Money, I has it.—A listener criticizes perceived consumer bias.
Love the show but more female guests requested.
Panzer, needs space to speak more,

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

He Grew 4X as a Solo Founder. Now TJ Bongiorno (Outgoing Co) Has to Learn to Say No!
Q: How do you plan to raise capital and what risks do you see with the plan?
TJ explains he is actively raising funds and wants to fund growth primarily in the powder line first, with a staged approach to retail and potential later rounds for the beverage line. The hosts emphasize market readiness, valuation, and the importance of a credible, staged plan to minimize risk and maximize the likelihood of a favorable term sheet.
He Grew 4X as a Solo Founder. Now TJ Bongiorno (Outgoing Co) Has to Learn to Say No!
Q: What are your biggest go-to-market channels and what demand signals are you seeing?
The team notes strong TikTok Shop performance for the RTD cans and significant traction for the powder, with Facebook ads playing a large role but conversion rates varying; they discuss audience segments, retention improvements, and the need to focus resources on the most scalable path while maintaining some diversification.
He Grew 4X as a Solo Founder. Now TJ Bongiorno (Outgoing Co) Has to Learn to Say No!
Q: Tell us about the business and trailing twelve months, and how you got started.
TJ outlines a brand with three main SKUs—a hero powder with high subscription loyalty, an RTD line in early launch, and a zinc/vitamin product under the umbrella—explaining the strong margins on cans, the shift to subscriptions to drive repeat customers, and the strategic rebrand to The Outgoing Co. He also discusses the two distinct product lines and the challenges of managing multiple narratives while seeking growth.
How First Day’s Founder Alice Li Built a 9-Figure Kids Vitamins Brand From One SKU
Q: How did you approach marketing to skeptical moms?
The approach focused on education, transparency about how the product is made, and communicating what the product can and cannot do in a credible, engaging way that fits busy parental lives.
How First Day’s Founder Alice Li Built a 9-Figure Kids Vitamins Brand From One SKU
Q: What is First Day and why start with a kids' multivitamin as the first product?
First Day is a nine-figure, mostly e-commerce family wellness brand. They started with the kids' multivitamin because parents have the highest trust barrier for their children, so proving efficacy and building trust there would set a strong foundation for the rest of the family products.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Operators

What is Operators about and what kind of topics does it cover?

This show concentrates on real-world, growth-focused conversations in ecommerce, often featuring multi-brand operators, DTC founders, and seasoned scaled brands. Episodes center on tactics like multi-channel distribution, unit economics, in-house vs outsourced operations, 3PLs, wholesale, and data-driven marketing, with plenty of war stories from scaling to nine figures. A standout aspect is the breadth of hands-on experience among guests and hosts, who frequently dissect metrics, margins, and execution playbooks while balancing growth with brand integrity. The format tends to be deep-didelity, actionable, and unapologetically practical, making it especially valuable for operators seeking concrete tactics and investors scouting data-rich br... more

Where can I find podcast stats for Operators?

Rephonic provides a wide range of podcast stats for Operators. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Operators and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does Operators get?

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What are the audience demographics for Operators?

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How many subscribers and views does Operators have?

To see how many followers or subscribers Operators has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Operators?

These podcasts share a similar audience with Operators:

1. Marketing Operators
2. My First Million
3. Shopify Masters
4. Moneywise
5. David Senra

How many episodes of Operators are there?

Operators launched 3 years ago and published 223 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Operators?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Operators?

Rephonic pulls ratings and reviews for Operators from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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What guests have appeared on Operators?

Recent guests on Operators include:

1. Jen Rubio
2. Sabrina Ionescu
3. TJ Bongiorno
4. Alice Li
5. Chris Ganz
6. Betsie Lebovic
7. Igor Lebovic
8. Sean Frank

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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