Rephonic
Artwork for Operators
Ecommerce
E-Commerce
Tariffs
Supply Chain Management
Northbeam
Meta
Amazon
Consumer Behavior
Entrepreneurship
Fulfill
Product Development
Tiktok
Inventory Management
Shopify
Profitability
Digital Marketing
Leadership
Hexclad
Retail
Marketing

In the world of ecommerce, a legendary text group is rumored to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The world’s biggest brands have denied its existence for years, until now. Four titans known as the “Operators” are leaking the secret contents in an effort to share its wealth of knowledge with people like you. Sean Frank (CEO, R... more

PublishesTwice weeklyEpisodes216Founded3 years ago
Number of ListenersCategories
EntrepreneurshipBusiness

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Artwork for Operators

Latest Episodes

“The best Black Friday offers don’t just increase orders, they increase AOV.”

Sean Frank (CEO, Ridge), Matt Bertulli (Founder, Pela Case x Lomi), Jason Panzer (President, HexClad), and Mike Beckham (CEO, Simple Modern) share the Black Friday & Cyber... more

“The amount of effort that we put in to start does not have any meaningful correlation with the success at the end.”

When you get delayed and deprioritized by your co-manufacturer, your timeline slips by almost a year, and you still have zero sales... more

“We were not going to make payroll next week.”

How did three ecommerce CEOs turn rock bottom into their biggest lesson?

Matt Bertulli (CEO, Pela Case & Lomi), Mike Beckham (CEO, Simple Modern), and Curtis Matsko (CEO, Portland Leather Goods) each... more

YouTube

“They have just shown how packaging can be so much of a differentiator.”

What does a professional DTC packaging design process look like in practice?

Chris Ganz (Senior Creative Director, Trevi) sits down with the Winks team to tackle one of pack... more

YouTube

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Recent Guests

Chris Ganz
Packaging expert; former Creative Director at Simple Modern, now with Trevi
Trevi / Simple Modern
Episode: How to Design Packaging for Ecommerce Brands: Operators Build (E4)
Betsie Lebovic
Co-founder of Honeylove; creative lead and product/brand strategist
Honeylove
Episode: Honeylove’s Betsie Larkin & Igor Lebovic: Building a $200M Company Together
Igor Lebovic
Co-founder and technical/co-owner of Honeylove; engineering and product lead
Honeylove
Episode: Honeylove’s Betsie Larkin & Igor Lebovic: Building a $200M Company Together
Sean Frank
CEO of Ridge
Ridge
Episode: How Magic Mind Turned a Spreadsheet Into National Retail Domination
Jason Panzer
President
HexClad
Episode: How Magic Mind Turned a Spreadsheet Into National Retail Domination
Mike Beckham
CEO
Simple Modern
Episode: How Magic Mind Turned a Spreadsheet Into National Retail Domination
Matt Bertulli
Founder
Pela Case x Lomi
Episode: How Magic Mind Turned a Spreadsheet Into National Retail Domination
Lisa Jauregui
Co-founder and professional makeup artist; content creator turned brand founder
BK Beauty
Episode: Inside the Affiliate Marketing Strategy Behind BK Beauty’s Growth
Sunil Agrawal
CEO of Shop LC and part of the VGL Group; veteran of gemstone-to-retail evolution
Shop LC / VGL Group
Episode: $450M, 6 Brands & 4 Countries: Why Sunil Agrawal Refuses to Stop

Hosts

Sean Frank
CEO and operator with recurring presence across episodes; frequent moderator and strategist.
Matt Bertulli
Co-host with founder perspective; deep dives on founder journeys and sustainability.
Mike Beckham
Co-host and operator with focus on retail and profitability.
Curtis
Co-host and retail/ops expert; provides practical channel insights.
Jason Panzer
Co-host/regular; industry scaling experience.

Reviews

4.7 out of 5 stars from 261 ratings
  • Awesome Pod!

    I’m a new listener and this is a cool podcast. A lot of good information. I’m not a business owner, but the insights are really cool.

    Apple Podcasts
    5
    steph2431
    United Statesa month ago
  • Money, I has it.

    Funny how their takes on consumers seem so out of touch. Perhaps their lowly non-HNW staff would provide better insights.

    Apple Podcasts
    2
    CakeStick3245
    United Statesa year ago
  • Love the podcast but…

    I love this podcast but I’d love to hear more female guests. As a female entrepreneur, I find it inspiring to hear from women I can relate to and look up to.

    Apple Podcasts
    4
    jamzxav
    Canadaa year ago
  • Panzer

    Love the show. Hope you guys can make a lot episodes . But can everyone just let Jason speak once in a while? Easily the most spoken over person on the pod.

    Apple Podcasts
    5
    KylePate
    United States2 years ago
  • Weird

    They lost me once they started praising JD Vance

    Apple Podcasts
    1
    JJ1990J8
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Praise for real-world operators and actionable insights, high regard for founders' journeys.
Money, I has it.—A listener criticizes perceived consumer bias.
Love the show but more female guests requested.
Panzer, needs space to speak more,

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Honeylove’s Betsie Larkin & Igor Lebovic: Building a $200M Company Together
Q: How did crowdfunding and YC influence the path to scale?
Crowdfunding provided real-world proof of product-market fit and a structured launch playbook, while YC offered validation and a framework for growth; together they helped the team think bigger and push through early growth milestones.
Honeylove’s Betsie Larkin & Igor Lebovic: Building a $200M Company Together
Q: What sparked the move from shapewear to adjacent products like tops and bras?
We kept asking what would better serve the customer and used customer feedback, design input, and data to guide adjacent expansions, starting with a top with a built-in wireless bra and then expanding into wireless bras themselves.
Building Solo Past $1M in Only Year One: Help an Operator Out
Q: How do you approach pricing and offers for a high-ticket item?
The hosts suggest experimenting with price tiers and evergreen offers, including mentor-style or permasale approaches, while stressing the power of a strong, well-tested offer. They also discuss the idea of pricing anchors on platforms like Amazon to shape perceived value and drive conversions on the brand site.
Building Solo Past $1M in Only Year One: Help an Operator Out
Q: How did you come up with Home Plunge and validate the idea before building the product?
Christopher explains it started as a personal need. After struggling with knee issues and hearing about cold plunges on health podcasts, he improvised a DIY setup in a bathtub, which demonstrated the potential to help his recovery and led him to pursue a hardware solution. He then worked with design firms, sourcing agents, and multiple prototypes to reach a scalable product.
How a $1.5B Pet Brand Wins at Ecommerce Marketing: Whisker’s CEO
Q: What is Whisker and what is Litter-Robot?
Whisker is the consumer brand that encompasses the Litter-Robot line of automated litter boxes and a growing ecosystem of cat care products, with a focus on health insights and real-time data through the Whisker app.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Operators

What is Operators about and what kind of topics does it cover?

This show concentrates on real-world, growth-focused conversations in ecommerce, often featuring multi-brand operators, DTC founders, and seasoned scaled brands. Episodes center on tactics like multi-channel distribution, unit economics, in-house vs outsourced operations, 3PLs, wholesale, and data-driven marketing, with plenty of war stories from scaling to nine figures. A standout aspect is the breadth of hands-on experience among guests and hosts, who frequently dissect metrics, margins, and execution playbooks while balancing growth with brand integrity. The format tends to be deep-didelity, actionable, and unapologetically practical, making it especially valuable for operators seeking concrete tactics and investors scouting data-rich br... more

Where can I find podcast stats for Operators?

Rephonic provides a wide range of podcast stats for Operators. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Operators and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does Operators get?

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What are the audience demographics for Operators?

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How many subscribers and views does Operators have?

To see how many followers or subscribers Operators has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Operators?

These podcasts share a similar audience with Operators:

1. My First Million
2. Shopify Masters
3. Moneywise
4. The Foundr Podcast with Nathan Chan
5. Founders

How many episodes of Operators are there?

Operators launched 3 years ago and published 216 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Operators?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Operators?

Rephonic pulls ratings and reviews for Operators from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.

How do I access podcast episode transcripts for Operators?

Rephonic provides full transcripts for episodes of Operators. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.

What guests have appeared on Operators?

Recent guests on Operators include:

1. Chris Ganz
2. Betsie Lebovic
3. Igor Lebovic
4. Sean Frank
5. Jason Panzer
6. Mike Beckham
7. Matt Bertulli
8. Lisa Jauregui

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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