Mission: Customer Hero ⚡ Fais de ta relation client un super-pouvoir !
Annick MauriangeTes clients sont contents, mais tu passes plus de temps à cadrer qu’à produire ? Comment transformer cette énergie perdue en fidélité, en recommandations... et en nouveau business ? → Tu relances quand t’y penses… ou pas du tout. → Tu dis oui à des demandes qui te mettent dans le rouge. → Tu termines une mission sans vraie clôture. → Tu fais tout bien, mais les recommandations ne tombent pas. → Tu... more
| Publishes | Twice monthly | Episodes | 6 | Founded | 3 months ago |
|---|---|---|---|---|---|
| Language |  French | Categories | BusinessMarketing | ||
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Latest Episodes
Tu livres. Tu factures. Tu dis merci.
Et puis… plus rien.
Ton client est satisfait, mais tu ne lui reparles plus.
Pas parce que tu t’en fiches, mais parce que tu ne veux pas déranger.
Et c’est là que tu perds le plus : le lien.
La fidélisation, ... more
Tu crois que ton questionnaire de satisfaction, c’est fait ?
Tu balances un Typeform à la fin d’un projet, ton client répond (ou pas), et basta.
Mais… est-ce que tu l’ouvres vraiment ? Tu sais ce que tu dois en faire ? Tu l’as déjà exploité pour tro... more
Tu balances une énergie monstre dans ta prospection, ton acquisition, tes posts LinkedIn, ton tunnel de vente...
Mais derrière, aucun client ne reste, ne recommande, ne rachète.
➡️ Tu remplis un seau percé.
Et si tu crois que la relation client, c... more
Le client est roi. Et toi, tu subis.
BONUS en fin de description, ton template de réponse pour recadrer sans te cramer !
Il impose ses horaires, ses règles, ses canaux, ses critiques… et parfois, il oublie même de payer.
Mais si tu veux fidéliser s... more
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Apple Podcasts | #204 | France/Business/Marketing |
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1. Marketing Square : Les secrets Growth Marketing ⚡️
2. Business Tips - conseils en création et gestion d'entreprise
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this podcast launched 3 months ago and published 6 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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