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Mailin’ It! - The Official USPS Podcast

United States Postal Service
United States Postal Service
Holiday Season
Ground Transportation
Shipping Guidelines
Postal Service Regulations
Lithium Batteries
Mercury
Hazardous Materials
Airline Safety
Investment Fraud
Dog Bite Awareness Campaign
Dog Attacks
Consumer Protection
Employee Safety Training
Delivering For America
Ponzi Scheme
Scams
Dog Ownership
Fleet Modernization
Career Development

As the official podcast of the United States Postal Service, Mailin’ It! takes you inside a thoroughly American institution, exploring the rich history of the USPS, going behind-the scenes of its present innovations, and discussing its dynamic future with organization and industry leaders. Join our host for a fun look at your United States Postal Service.

PublishesMonthlyEpisodes73Founded4 years ago
Number of ListenersCategories
GovernmentHistory

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Artwork for Mailin’ It!

Latest Episodes

Every day, millions of letters and packages move safely across the country. But what does it take to keep America’s mail secure? In this episode, our hosts are joined by Buck Buckley, Special Assistant for Strategic Initiatives with the U.S. Postal I... more

YouTube

Uncover the true story behind a $6 million mail-order scam with hosts Karla Kirby and Jeff Marino, joined by Inspector Greg Ghiozzi of the U.S. Postal Inspection Service. Together, they reveal how a fake allergy testing company duped tens of thousand... more

YouTube

Director of Retail Operations, Tracy Raymond, and Senior Director of Delivery and Retail Technology, Bob Dixon, join us to discuss the Postal Service's plans to modernize hundreds of its retail locations and Post Offices across the country. Tune in t... more

YouTube

To kickoff celebrating the Postal Service’s 250th anniversary, Karla Kirby and Jeff Marino are joined by Jim Bruns, expert in postal history and former Director of the National Postal Museum. Together they explore the Postal Service’s founding during... more

YouTube

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Recent Guests

Buck Buckley
Special Assistant for Strategic Initiatives with the USPS Postal Inspection Service
US Postal Inspection Service
Episode: The Innovation Behind Safe Mail Delivery
Tracy Raymond
Expert in retail operations transformation for USPS
United States Postal Service
Episode: Transforming the Retail Experience
Bob Dixon
Head of product technology innovations for USPS
United States Postal Service
Episode: Transforming the Retail Experience
Jim Bruns
President of the National Navy Museum Foundation and former Director of the National Postal Museum
National Navy Museum Foundation
Episode: USPS 250 Years of Collecting Mail
Rae Ann Haight
Director of National Preparedness at USPS
United States Postal Service
Episode: Before Disaster Strikes: Behind the Scenes of USPS National Preparedness
Steve Kochersperger
Postal Service historian and corporate information services manager
United States Postal Service
Episode: How Rural Free Delivery Changed America
Daniel Piazza
Chief Curator of Philately at the Smithsonian National Postal Museum
Smithsonian National Postal Museum
Episode: Creating The 2025 Stamp Collection
Brian Coleman
Program Manager for Mail Fraud in the Postal Inspection Service's Criminal Investigations Unit
United States Postal Inspection Service
Episode: Spotting Imposter Scams
Jason Thomasson
Postal Inspector with 13 years of experience in the United States Postal Inspection Service
United States Postal Inspection Service
Episode: How Postal Inspectors Clipped a $31 Million Coupon Scam - True Crime

Hosts

Carla Kirby
Host and prominent figure at United States Postal Service, focusing on various aspects of USPS operations and history.
Jeff Marino
Co-host and producer of the podcast, involved in bringing expert insights to the discussions.
Karla Kirby
Co-host with a focus on engaging with various experts and discussing USPS topics.

Reviews

3.9 out of 5 stars from 324 ratings
  • Fascinating!

    So glad these intelligent people work for our government.

    Apple Podcasts
    5
    NoIQ
    United States6 months ago
  • Calming & Informative

    I lean toward nonfiction podcasts, came across this one and haven’t missed listening to an episode yet. The hosts do a great job with interviewing their guests, providing facts and providing entertainment. A few times, I have shared what I learned (their impact on progressing the advancements in transportation, trainings, stopping scammers, etc. …).

    Good job!

    Apple Podcasts
    5
    BestShopper Alive
    United States8 months ago
  • Slow and Boring

    As a Carrier and previous Actor for over 20 years, I can tell you that there are better ways to run this podcast that can make it both informative and exciting. It can relate to civilians as well as those in the craft. It can feel relatable and upbeat. There’s a lot of information to put out there, it just needs to be entertaining! It’s a podcast, competition is steep! The audience is there, but this podcast needs a revamp.

    Apple Podcasts
    2
    superharosavestheday
    United Statesa year ago
  • Not even

    Let’s stop pretending it actually cares! What they have done with the new RRECS system is robbing carriers of their earned income, many lost over $10k (some committed suicide) all because of “time management “ carriers cannot speak to each other anymore while working, carriers cannot speak to customers unless it’s for a lead. The routes have stayed the same but income has been decreased. Dejoy needs to be fired. This all a show and it’s playing into corporate greed. He wants to ensure that we do... more

    Apple Podcasts
    1
    RemnantGirl687
    United States2 years ago
  • Fantastic!! Finally!

    Be consistent with content

    Apple Podcasts
    5
    MyqRuss
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

A few listeners express concerns about a lack of balance in topics related to the postal service's challenges and consumer perspectives.
Some criticism exists regarding the presentation style, with requests for more engaging content.
Listeners appreciate the informative and historical insights shared in the episodes.
The quality of guests and topics is often praised, highlighting the wealth of knowledge shared.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#73
United States/Government
Apple Podcasts
#126
Mexico/Government
Apple Podcasts
#154
Brazil/Government
Apple Podcasts
#158
Ireland/Government

Talking Points

Recent interactions between the hosts and their guests.

Transforming the Retail Experience
Q: Why is the Postal Service putting so much effort and resources into upgrading our retail operations?
To improve customer experience and provide accessibility to postal services within the communities, ensuring better self-service options to reduce wait times.
Transforming the Retail Experience
Q: What are we going to see in one of these new retail operations?
Customers will notice new wayfinder signage, color-coded areas for better navigation, and enhanced self-service technologies upon entering the post office.
USPS 250 Years of Collecting Mail
Q: What was the first big change in how the post office department operated?
The Highway Act during the Eisenhower administration in the 1950s significantly altered the entire frame of postal communications.
USPS 250 Years of Collecting Mail
Q: So who decided where these post offices were going to be located and the routes that connected them?
It was Congress that determined where the post offices would be, but they left the choice of the specific route to the post office department.
USPS 250 Years of Collecting Mail
Q: How did the transition to the US Post Office Department come about, and what role did that play in helping the country get up and running?
Once the Revolution had been won, the American population began to migrate, moving westward, and that migration caused the American people to rely totally upon written communications.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Mailin’ It!

What is Mailin’ It! about and what kind of topics does it cover?

The podcast explores the extensive history, current innovations, and future directions of the United States Postal Service (USPS), promising an engaging and informative experience for its audience. It discusses a wide array of topics, including mail security, disaster preparedness, and retail modernization, featuring insights from USPS leaders and industry experts. A unique aspect of this podcast is its focus on both the historical and contemporary significance of the USPS, offering listeners a deeper understanding of the institution and its pivotal role in American society. Potential listeners can expect to hear personal stories, expert interviews, and discussions surrounding important events and changes within the postal system, making it... more

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Which podcasts are similar to Mailin’ It!?

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1. Endless Thread
2. 99% Invisible
3. Search Engine
4. Radiolab
5. Decoder Ring

How many episodes of Mailin’ It! are there?

Mailin’ It! launched 4 years ago and published 73 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Mailin’ It!?

Recent guests on Mailin’ It! include:

1. Buck Buckley
2. Tracy Raymond
3. Bob Dixon
4. Jim Bruns
5. Rae Ann Haight
6. Steve Kochersperger
7. Daniel Piazza
8. Brian Coleman

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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