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Mailin’ It! - The Official USPS Podcast

United States Postal Service
United States Postal Service
USPS
Mail Security
Disaster Preparedness
Holiday Season
Dog Bite Awareness Campaign
Dog Attacks
Investment Fraud
Hazardous Materials
Lithium Batteries
Mercury
Postal Service Regulations
Shipping Guidelines
Ground Transportation
Airline Safety
Employee Safety Training
Delivering For America Plan
Consumer Protection
Delivering For America
National Consumer Protection Week

As the official podcast of the United States Postal Service, Mailin’ It! takes you inside a thoroughly American institution, exploring the rich history of the USPS, going behind-the scenes of its present innovations, and discussing its dynamic future with organization and industry leaders. Join our host for a fun look at your United States Postal Service.

PublishesMonthlyEpisodes86Founded5 years ago
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GovernmentHistory

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Latest Episodes

When a package arrives at your door, it’s easy to focus on what’s inside rather than what it’s shipped in—but the United States Postal Service is working to change that. In this episode, our hosts sit down with USPS Chief Sustainability Officer Jenni... more

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In the midst of World War II, a massive mail backlog threatened to cut off news and hope for millions of American soldiers. With morale at a low point, the mission fell to the 6888th Central Postal Directory Battalion, the only all-Black, all-female ... more

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What tech goes into powering a modern delivery network? Go beyond the iconic mail truck and into the world of technology-driven logistics and robotics at the postal service. Join the Mailin’ It! team as USPS’s VP of Applied Engineering Lina Malone pu... more

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In the capital of the Confederacy, wealthy socialite Elizabeth Van Lew had a secret. She was one of the Union’s most effective spymasters. From her family’s antebellum mansion in Richmond, Van Lew built a sophisticated intelligence network sharing vi... more

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Recent Guests

Edna Cummings
Colonel, retired U.S. Army; author of A Soldier's Life, A Black Woman's Rise from Army Brat to 6888 Champion
U.S. Army (retired)
Episode: No Mail, Low Morale: The 6888’s Courage to Deliver
Sarah Martin
Historian and author
Historian; author on Elizabeth Van Lew
Episode: The Spy Who Delivered: Elizabeth Van Lew’s Secret Postal Legacy
Lisa Bob Simple
Stamp Services Director
United States Postal Service
Episode: A Banner Year for Stamps: The 2026 Lineup
Stephanie Glad
Program Manager for Mail Fraud, United States Postal Inspection Service
USPS, Postal Inspection Service
Episode: Voice Clones & Phony Texts: Artificial Intelligence Fraud
Jim Bruns
President of the National Navy Museum Foundation and former Director of the National Postal Museum
Episode: Letters Home: The Great Migration and the Power of Connection
Carl Boettner
Program Manager for Direct Effect at USPS
United States Postal Service
Episode: Direct Effect: Training the Next Generation of Marketers
Izzie Gerber
University of Massachusetts Amherst student who participated in the Direct Effect program
University of Massachusetts Amherst
Episode: Direct Effect: Training the Next Generation of Marketers
Heather Maday
Senior Director of Sales Enablement at USPS
United States Postal Service
Episode: Evolving eCommerce Shipping Solutions
David Steiner
Postmaster General of the United States Postal Service
United States Postal Service
Episode: A Conversation with New Postmaster General David Steiner

Hosts

Carla Kirby
Host with strong background in USPS programs and historical episodes; co-host for many USPS-related conversations.
Jeff Marino
Co-host and longtime USPS communications lead; frequent guest moderator across topics from stamping to security.

Reviews

3.9 out of 5 stars from 338 ratings
  • Sherman Oaks fraud/crime ring

    Absolutely spellbinding and horrifying story. It’s crazy when you realize some of the people operating in plain sight, parasites, taking over the lives of others. But it’s also really great when postal inspectors and FBI etc. do good work and put these people in jail. Great reporting.

    Apple Podcasts
    5
    DonRellman
    United States4 months ago
  • Mail handler

    It’s helpful to know what the postal details are; I had never heard of it before, especially the last section. Did you know?😁

    Apple Podcasts
    5
    Mail handler for life
    United States5 months ago
  • New CEO

    Enjoyed this interview. We just don’t think of the vast amount of mail moved throughout the country/world. I remember when stationed in Alaska, that the post office either flew or contracted small planes to deliver mail/packages out in the wilderness. No one does that plus being a military family, we got our mail no matter where we lived. Our kids depended on their Christmas gifts every year and we never gave it a thought as they arrived to our APO etc. Thank you for this podcast!

    Apple Podcasts
    5
    loveK9s
    United States8 months ago
  • Fascinating!

    So glad these intelligent people work for our government.

    Apple Podcasts
    5
    NoIQ
    United Statesa year ago
  • Calming & Informative

    I lean toward nonfiction podcasts, came across this one and haven’t missed listening to an episode yet. The hosts do a great job with interviewing their guests, providing facts and providing entertainment. A few times, I have shared what I learned (their impact on progressing the advancements in transportation, trainings, stopping scammers, etc. …).

    Good job!

    Apple Podcasts
    5
    BestShopper Alive
    United Statesa year ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Shows strong historical context and practical USPS insights.
Guests are well-qualified and content is consistently informative for industry professionals.
Some listeners feel the tone could be more dynamic and entertaining to broaden appeal.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#81
United States/Government

Talking Points

Recent interactions between the hosts and their guests.

No Mail, Low Morale: The 6888’s Courage to Deliver
Q: How did the 6888 manage to clear the backlog so quickly when others could not?
Leadership under Major Charity Adams, combined with a disciplined shift system and a drive to optimize throughput, turned the unit into an efficient mail-processing operation, surpassing the expected six-month deadline in just 90 days.
No Mail, Low Morale: The 6888’s Courage to Deliver
Q: What first inspired you to serve and how did your early experiences shape your career?
Colonel Cummings describes growing up as a military brat, attending college through Army ROTC, and becoming a Black woman in a path-breaking program, which helped her advocate for and understand the 6888 story from a leadership and personal perspective.
Under the Hood of USPS: Automation, Innovation and AI
Q: What is the impact on customer visibility and services like Informed Delivery?
Informed Delivery, now with mobile app integration and upcoming image features, provides customers with proactive tracking and a two-hour delivery window, improving transparency and customer experience.
Under the Hood of USPS: Automation, Innovation and AI
Q: What role does AI play in maintenance and operations?
AI, sensors, and predictive analytics monitor vibrations, temperature, and sound to forecast component failures and optimize maintenance schedules, minimizing downtime across facilities.
Under the Hood of USPS: Automation, Innovation and AI
Q: What kind of volume are we talking about for these new facilities?
We deployed over 570 new parcel sorting machines nationwide since 2020, including very large, high-capacity systems that can handle up to a million parcels per day, significantly boosting throughput.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Mailin’ It!

What is Mailin’ It! about and what kind of topics does it cover?

Listeners tune in for a deep dive into the U.S. Postal Service, balancing rich historical storytelling with practical looks at current operations, technology, and modernization. Episodes frequently explore postal history, civil rights era connections, stamp programs, security, and evolving logistics—often featuring USPS leaders, historians, and industry experts. The show's unique angle is tying archival milestones to today's innovations, making it helpful for professionals evaluating public-sector storytelling, marketing in government, and sponsorships tied to logistics and e-commerce trends.

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Which podcasts are similar to Mailin’ It!?

These podcasts share a similar audience with Mailin’ It!:

1. Hidden History with Dr. Harini Bhat
2. Killer Psyche
3. SmartLess
4. Criminal
5. Dateline NBC

How many episodes of Mailin’ It! are there?

Mailin’ It! launched 5 years ago and published 86 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

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What guests have appeared on Mailin’ It!?

Recent guests on Mailin’ It! include:

1. Edna Cummings
2. Sarah Martin
3. Lisa Bob Simple
4. Stephanie Glad
5. Jim Bruns
6. Carl Boettner
7. Izzie Gerber
8. Heather Maday

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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