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Mailin’ It! - The Official USPS Podcast

United States Postal Service
United States Postal Service
USPS
Mail Security
Disaster Preparedness
Dog Bite Awareness Campaign
Dog Attacks
Holiday Season
Investment Fraud
Hazardous Materials
Lithium Batteries
Mercury
Postal Service Regulations
Shipping Guidelines
Ground Transportation
Airline Safety
Employee Safety Training
Delivering For America Plan
Consumer Protection
Delivering For America
National Consumer Protection Week

As the official podcast of the United States Postal Service, Mailin’ It! takes you inside a thoroughly American institution, exploring the rich history of the USPS, going behind-the scenes of its present innovations, and discussing its dynamic future with organization and industry leaders. Join our host for a fun look at your United States Postal Service.

PublishesTwice monthlyEpisodes91Founded5 years ago
Number of ListenersCategories
GovernmentHistory

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Artwork for Mailin’ It!

Latest Episodes

In this true-crime episode of Mailin’ It, hosts Karla Kirby and Jeff Marino sit down with Postal Inspector Stefan Hinds to explore an investigation that began with a Hampton, Virginia, shooting and ultimately exposed a sophisticated identity theft an... more

YouTube

How did the U.S. Postal Service help build the American West?

In this episode of Mailin' It, USPS Historian Steve Kochersperger takes us on a journey through 250 years of postal history, revealing how the movement of the mail helped shape the nation... more

YouTube

Step behind the scenes of a remarkable 90-plus year partnership between the USPS and the Library of Congress as NLS Director Jason Broughton shares how the Free Matter for the Blind program delivers specialized print and audio materials to millions o... more

YouTube

As the United States celebrates its 250th anniversary, this special episode of Mailin’ It! explores how the country’s history has been documented for over a century in the corner of envelopes. Hosts Karla Kirby and Jeff Marino are joined by Smithsoni... more

YouTube

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Recent Guests

Stefan Hinds
US Postal Inspector who led the team that brought the ring to justice
United States Postal Inspection Service
Episode: The Crime Ring That Left Clues on Social Media
Steve Kochersperger
USPS Historian and Corporate Information Services Manager
United States Postal Service (USPS)
Episode: The Gold Rush, Railroads & the Mail: Connecting the Frontier
Jason Broughton
Director of the Library of Congress National Library Service for the Blind and Print Disabled
Library of Congress / National Library Service for the Blind and Print Disabled
Episode: Why Millions of Books Travel Free Through the Mail
Daniel Piazza
Curator of Philately at the Smithsonian National Postal Museum
Smithsonian National Postal Museum
Episode: America's Story, One Stamp at a Time
John Bodón
US Postal Inspector, DOJ mail fraud team member
United States Postal Inspection Service
Episode: The Woman Who Tried to Steal Graceland
Jennifer Beiro-Reveille
Chief Sustainability Officer, United States Postal Service
USPS
Episode: From Waste to Worth: How USPS Powers the Circular Economy
Edna Cummings
Colonel, retired U.S. Army; author of A Soldier's Life, A Black Woman's Rise from Army Brat to 6888 Champion
U.S. Army (retired)
Episode: No Mail, Low Morale: The 6888’s Courage to Deliver
Sarah Martin
Historian and author
Historian; author on Elizabeth Van Lew
Episode: The Spy Who Delivered: Elizabeth Van Lew’s Secret Postal Legacy
Lisa Bob Simple
Stamp Services Director
United States Postal Service
Episode: A Banner Year for Stamps: The 2026 Lineup

Hosts

Karla Kirby
Host of Mailin It!, longstanding USPS staffer with a focus on history, programs, and education.
Jeff Marino
Co-host and USPS veteran, moderating and hosting segments on history, innovation, and outreach.
Carla Kirby
Co-host and USPS staffer focused on operational storytelling, stamps, and program outreach.

Reviews

3.9 out of 5 stars from 343 ratings
  • Sherman Oaks fraud/crime ring

    Absolutely spellbinding and horrifying story. It’s crazy when you realize some of the people operating in plain sight, parasites, taking over the lives of others. But it’s also really great when postal inspectors and FBI etc. do good work and put these people in jail. Great reporting.

    Apple Podcasts
    5
    DonRellman
    United States7 months ago
  • Mail handler

    It’s helpful to know what the postal details are; I had never heard of it before, especially the last section. Did you know?😁

    Apple Podcasts
    5
    Mail handler for life
    United States8 months ago
  • New CEO

    Enjoyed this interview. We just don’t think of the vast amount of mail moved throughout the country/world. I remember when stationed in Alaska, that the post office either flew or contracted small planes to deliver mail/packages out in the wilderness. No one does that plus being a military family, we got our mail no matter where we lived. Our kids depended on their Christmas gifts every year and we never gave it a thought as they arrived to our APO etc. Thank you for this podcast!

    Apple Podcasts
    5
    loveK9s
    United Statesa year ago
  • Fascinating!

    So glad these intelligent people work for our government.

    Apple Podcasts
    5
    NoIQ
    United Statesa year ago
  • Calming & Informative

    I lean toward nonfiction podcasts, came across this one and haven’t missed listening to an episode yet. The hosts do a great job with interviewing their guests, providing facts and providing entertainment. A few times, I have shared what I learned (their impact on progressing the advancements in transportation, trainings, stopping scammers, etc. …).

    Good job!

    Apple Podcasts
    5
    BestShopper Alive
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners appreciate actionable takeaways and behind-the-scenes insights from USPS leaders.
Engaging and informative; strong storytelling with credible guests.
A mix of admiration for USPS history and frustration about service issues, depending on episode.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#13
United States/Government

Talking Points

Recent interactions between the hosts and their guests.

The Crime Ring That Left Clues on Social Media
Q: What role did social media play in recruiting third-party account holders for the fraud scheme?
The ringleader and associates posted flashy images and check-related receipts on social media to recruit victims and to show a veneer of legitimacy, which allowed investigators to trace the flow of funds and identify the real individuals behind the social media accounts.
The Crime Ring That Left Clues on Social Media
Q: How did a local homicide investigation lead to uncovering an identity theft ring tied to mail theft?
Investigators found that the apartment was a trap house for card cracking and check fraud, with local police leveraging a state search warrant that uncovered counterfeit checks, cash, and multiple iPhones, which then connected to the broader USPS investigation.
The Gold Rush, Railroads & the Mail: Connecting the Frontier
Q: What was the Silk Train and why was it called that?
The Silk Train was a government maneuver to move vast quantities of gold coins across the country during a coin shortage, wrapped in the guise of silk to mislead potential bandits, while officials used it to prevent economic panic.
The Gold Rush, Railroads & the Mail: Connecting the Frontier
Q: So tell us about that story, Steve.
Steve explains how early railroads posed pricing and scheduling challenges for mail, which led to the postal service using disguise to smuggle mail and ultimately forcing Congress to secure fair rates and coordinated timetables.
Why Millions of Books Travel Free Through the Mail
Q: How has technology changed the way materials are delivered and accessed?
Technology has transformed the program from physical braille and record players to blue cartridges, downloadable Braille, and eBraille devices, while maintaining last-mile postal delivery; today there is an emphasis on intelligent barcoding, APIs, and improved tracking to ensure efficient routing and access.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Mailin’ It!

What is Mailin’ It! about and what kind of topics does it cover?

A historically grounded show from a major U.S. government agency that pairs veteran USPS staff with expert guests to explore how mail, logistics, and technology shape American life. Episodes consistently cover USPS history, innovation in automation and e-commerce, security and fraud prevention, and the service's role in accessibility, literacy, and civil rights. Notable strengths include deep archival storytelling, access to high-level USPS leaders, and a clear focus on practical takeaways for practitioners across marketing, logistics, and public-sector roles. The format often blends narrative history with current operations and future-facing technology, making it useful for listeners who want both context and actionable insights about mail... more

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Which podcasts are similar to Mailin’ It!?

These podcasts share a similar audience with Mailin’ It!:

1. The Atlas Obscura Podcast
2. Everything Everywhere Daily: History, Science, Geography & More
3. Outside/In
4. Sidedoor
5. Antiques Roadshow Detours

How many episodes of Mailin’ It! are there?

Mailin’ It! launched 5 years ago and published 91 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Mailin’ It!?

Recent guests on Mailin’ It! include:

1. Stefan Hinds
2. Steve Kochersperger
3. Jason Broughton
4. Daniel Piazza
5. John Bodón
6. Jennifer Beiro-Reveille
7. Edna Cummings
8. Sarah Martin

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