Let's Talk Loyalty
Paula Thomas“Let’s Talk Loyalty” is an industry podcast for loyalty marketing professionals. If you work in loyalty marketing, join us every week to learn the latest ideas and marketing insights from loyalty specialists around the world. Check out our website on: www.letstalkloyalty.com/
| Publishes | Twice weekly | Episodes | 790 | Founded | 7 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessMarketing | |||
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Latest Episodes
In this Best of the Back Catalogue episode of Let's Talk Loyalty, we revisit the story of Wiiv Rewards, Mauritius' pioneering coalition loyalty programme launched by IBL Group.
Designed to unite leading brands across grocery, pharmacy, transport and... more
Wise Marketer Group's CMO, Aaron Dauphinee, connects with PNC Bank's Head of Loyalty Strategy and Platforms, Victoria Dravneek, to talk about how PNC Bank is building genuine customer loyalty in a category where trust is the product - and what the la... more
In this Best of the Back Catalogue episode, we revisit our conversation with Camilo Courtenay, Former Loyalty Product Manager for Vodafone UK's award-winning VeryMe Rewards programme.
Launched in 2018, VeryMe Rewards has become a standout example of... more
Today’s edition of Let’s Talk Loyalty and Loyalty TV discusses ITA Group’s latest loyalty research “Quantifying Customer Loyalty’s Hidden Drivers”, featuring educational and actionable insights around the power and importance of emotional connection.... more
Key Facts
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Reviews
- Great Content
As a lover of loyalty programs this podcast gives me ideas and keeps me informed from industry leaders. A great listen each week.
Apple Podcasts5Loyalty lover
Australiaa year ago - Yea, yea, yea…
Listening to one episode of the show as the interview came recommended in the industry circles I’m in and after 10 minutes, I’m done… The guest is great and the topic is fascinating, but the constant “yea… yea… mhmm… yea” from the host (while the guest is speaking) is beyond annoying. Maybe it’s a marketing thing?
Apple Podcasts1NotSupposedTo
United States2 years ago - Global Loyalty Experts Teaching Is All
So thankful for all of the learnings, entertainment, and knowledge sharing with this channel. Paula does an amazing job of pulling together those with a passion for loyalty, asking the right questions, and spreading knowledge around the globe!!
Apple Podcasts5Beth LeverUnited States3 years ago - Fantastic podcast
As a CSO of a loyalty, partnerships and rewards agency working across numerous programmes, sectors and markets I have found this podcast series an essential listen - for insight, case studies and industry best practice. I value it so highly that I am now actually a Guest Host for the series, specialising in European loyalty insights. Well done Paula! It's a complete triumph and an essential listen for loyalty marketers everywhere. Thank-you for such a great resource.
Apple Podcasts5CharlieHills1
United Kingdom3 years ago - Excellent podcast
One of the best podcasts out there about loyalty, customer, experience, and related concepts!
Apple Podcasts5danielmc999United States3 years ago
Listeners Say
Key themes from listener reviews, highlighting what works and what could be improved about the show.
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #89 | United Kingdom/Business/Marketing |
Apple Podcasts | #172 |  Italy/Business/Marketing |
Apple Podcasts | #5 |  United Arab Emirates/Business/Marketing |
Apple Podcasts | #13 |  Saudi Arabia/Business/Marketing |
Apple Podcasts | #46 |  Norway/Business/Marketing |
Apple Podcasts | #49 |  India/Business/Marketing |
Talking Points
Recent interactions between the hosts and their guests.
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Listeners, social reach, demographics and more for this podcast.
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Frequently Asked Questions About Let's Talk Loyalty
What is Let's Talk Loyalty about and what kind of topics does it cover?
The show centers on loyalty marketing and the broader ecosystem of customer engagement, featuring in-depth conversations with practitioners and leaders from airlines, retailers, hospitality, utilities, and tech platforms. Episodes explore how loyalty programs evolve—from coalition structures and data-driven personalization to ecosystem partnerships and omnichannel experiences—often tying strategy to business outcomes like retention, share of wallet, and brand differentiation. A standout pattern is the global, cross-sector perspective, with guests detailing practical implementations, governance, partnerships, and the impact of loyalty on growth. The format tends to blend strategic vision with hands-on lessons, making it useful for practition... more
Where can I find podcast stats for Let's Talk Loyalty?
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How many listeners does Let's Talk Loyalty get?
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What are the audience demographics for Let's Talk Loyalty?
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How many subscribers and views does Let's Talk Loyalty have?
To see how many followers or subscribers Let's Talk Loyalty has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to Let's Talk Loyalty?
These podcasts share a similar audience with Let's Talk Loyalty:
1. Uncensored CMO
2. Masters of Scale
3. The Digital Marketing Podcast
4. The Diary Of A CEO with Steven Bartlett
5. Nudge
How many episodes of Let's Talk Loyalty are there?
Let's Talk Loyalty launched 7 years ago and published 790 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact Let's Talk Loyalty?
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Where can I see ratings and reviews for Let's Talk Loyalty?
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What guests have appeared on Let's Talk Loyalty?
Recent guests on Let's Talk Loyalty include:
1. Victoria Dravneek
2. Chris Jones
3. Pavel Los
4. Dr. Kaveer Maharaj
5. Kim Hardaker
6. Mrinalini Chowdray
7. Georgia Gkolfinopoulou
8. Chad White
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.