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Let's Talk Club Management

CMAA
CMAA
Club Management
Hospitality Industry
World Conference
Artificial Intelligence
Private Clubs
Accessibility In Golf
Cybersecurity
Mentorship
Diversity, Equity, and Inclusion
Capital Improvements Handbook
Career Development
Leadership
Club Management Association Of America
Americans With Disabilities Act
National Alliance For Accessible Golf
Leadership Development
Club Leaders Perspective Report
Club Governance
Work-Life Balance

Let’s Talk Club Management is a show dedicated to giving an in-depth look at the club management profession. With insider stories of first-hand experiences to best practices from your Association leaders, CMAA looks to provide you with the best information (with a side of fun).

PublishesMonthlyEpisodes161Founded8 years ago
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Artwork for Let's Talk Club Management

Latest Episodes

On this episode of the podcast, we’re joined by Ian Munroe, CCM, ECM, the General Manager and Chief Operating Officer at Winter Park Racquet Club in Winter Park, FL. Ian shares his GREET philosophy, which stands for Greatness Requires Exceptional Eve... more

Counting down from 100 to 1, CMAA is kicking off our Centennial celebration sharing flashbacks on our social channels. Since June, we’ve been digging through the CMAA archives to share our rich history, honoring club management professionals, and spo... more

In this episode, we’re joined by Stephanie Gallo, Gallo’s Chief Marketing Officer. We talk balancing tradition with evolving consumer expectations, especially in clubs where members value both heritage and new experiences, the trends we are seeing in... more

In May, a record number of CMAA representatives gathered in Washington, DC, to participate in the 18th Annual National Golf Day. In this episode, we’re joined by two of CMAA’s participants: Cameron Walker from NC State University Club in Raleigh, NC,... more

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Recent Guests

Ian Munroe
Chief Operating Officer at Winter Park Racquet Club
Winter Park Racquet Club, Central Florida
Episode: Ep. 162 - Creating Amazing Member Experiences with GREET
Mary Sherman
Intern helping with CMAA Centennial Countdown, history research
CMAA, Internship program
Episode: Let's Talk Club Management Ep. 161 - Counting Down to the Centennial
Roy Quinney
Manager of design production at CMAA
CMAA
Episode: Let's Talk Club Management Ep. 161 - Counting Down to the Centennial
Alan Ockhots
CCM exam cohort member from the 1990 Fab 40 group
CMAA / Fab 40 legacy
Episode: Let's Talk Club Management Ep. 161 - Counting Down to the Centennial
Skip Avery
Participant in the same CCM cohort discussion
CMAA
Episode: Let's Talk Club Management Ep. 161 - Counting Down to the Centennial
Stephanie Gallo
Chief Marketing Officer, E. & J. Gallo Winery
E. & J. Gallo Winery
Episode: Let's Talk Club Management Ep. 160 - The Story Behind the Glass
Cameron Walker
Food and Beverage Manager at the NC State University Club, Raleigh
NC State University Club
Episode: Let’s Talk Club Management Ep. 159 – 2026 National Golf Day
Christopher Storelli
Food and Beverage Director at Isleworth Golf & Country Club, Windermere
Isleworth Golf & Country Club
Episode: Let’s Talk Club Management Ep. 159 – 2026 National Golf Day
Joseph Krenn
CCM, CCE; CMAA National Board Member; former GM/CEO at Farmington Country Club
CMAA
Episode: Let's Talk Club Management Ep. 158 - The Evolution of the CCE

Hosts

Kyle
Host of the show with CMAA affiliation; appears across multiple episodes, guiding conversations and introducing topics.
Melissa
Co-host and interviewer; CMAA staff member frequently guiding discussions and interviews.

Reviews

4.8 out of 5 stars from 24 ratings
  • Focused Content Delivered

    As a member of the CMAA, I enjoy the wide variety of content being shared. From the website, Club Resource Center, webinars, local chapter meetings, World Conference... Content is why I enjoy my membership. Every episode features great content and you can tell the hosts are focused on the content being delivered. The guests are impressive, too. Can’t wait for the next episode of this podcast. Keep up the great work, ladies!

    Apple Podcasts
    5
    rickyleepotts
    United States7 years ago
  • Love the podcast!

    Thanks for being this platform to the industry! You have more then 5 listeners! Lol

    Apple Podcasts
    5
    Dominqiue Gray
    United States7 years ago
  • Late To The Party

    I only recently clued in to podcasts, let alone this this podcast (May) and have already listened to all 13 episodes. I have even instructed my Assistant GM and F&B Managers to go back and listen to episode 2&3. I wish I had been more clued in before conference, because your January podcast let me know everything I should and needed to know. I will continue to Spread the Word! Fantastic!

    Apple Podcasts
    5
    C Toups
    United States7 years ago
  • Great Stuff!

    Keep it up!

    Apple Podcasts
    5
    Fansofvermontnational
    United States8 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Guests are consistently impressive and add valuable perspectives to industry topics.
Promotes mentorship and leadership development within the CMAA community.
What listeners appreciate is the practical content and focus on real-world club management issues.

Talking Points

Recent interactions between the hosts and their guests.

Let’s Talk Club Management Ep. 159 – 2026 National Golf Day
Q: What was your experience like speaking to congressional offices and meeting your representatives?
The experience started as intimidating but became approachable as Cameron and his teammates relied on veterans, prepared talking points, and a conversational, story-driven approach to explain the impact of legislation on clubs.
Let’s Talk Club Management Ep. 159 – 2026 National Golf Day
Q: So Cameron, tell us a little about what piqued your interest and made you want to attend National Golf Day this year?
Cameron explains his interest lay in volunteering for a service project on the National Mall and meeting colleagues from clubs nationwide, which provided both service and networking opportunities while learning how different facilities operate.
Let’s Talk Club Management Ep. 154 - Tradition Meets Transformation: Governing the Modern City Club
Q: What are the main drivers of transformation for city clubs?
Key drivers include changes in urban environments, generational gaps, and evolving technology influencing club governance.
Let’s Talk Club Management Ep. 154 - Tradition Meets Transformation: Governing the Modern City Club
Q: What makes city clubs different and special?
City clubs reflect their urban environment, with a business-centric and community-oriented culture that sets them apart from other types of clubs.
Let’s Talk Club Management Ep. 153 – World Conference Preview: Star Powered Club Marketing
Q: What are some of the biggest hazards that clubs face when engaging in collaborations?
Clubs risk misalignment with their brand, lack of clarity in deliverables, and potential reputational damage if monitoring is insufficient.

Audience Metrics

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Frequently Asked Questions About Let's Talk Club Management

What is Let's Talk Club Management about and what kind of topics does it cover?

The show centers on practical insights for club management, leadership, and industry-facing strategies. Across recent episodes, listeners hear about CMAA leadership initiatives, archival projects, governance updates (including credentialing and safety), advocacy efforts for industry policy, and how technology, storytelling, and guest expertise can elevate member experiences. Notable guests include CMAA leaders, educators, and practitioners who share lessons on mentorship, career advancement, and navigating modern club challenges, from safety and governance to influencer collaborations and event planning. The program often ties organizational history and community-building to tangible takeaways for listeners seeking to improve club operation... more

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1. The Daily
2. A Bit of Optimism

How many episodes of Let's Talk Club Management are there?

Let's Talk Club Management launched 8 years ago and published 161 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Let's Talk Club Management?

Recent guests on Let's Talk Club Management include:

1. Ian Munroe
2. Mary Sherman
3. Roy Quinney
4. Alan Ockhots
5. Skip Avery
6. Stephanie Gallo
7. Cameron Walker
8. Christopher Storelli

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