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Let's Talk About CX

LTVplus

Grab a seat and Let's Talk About CX 🎙️

This is your go-to podcast for expert insights, real-world experiences, and game-changing strategies in Customer Experience (CX)! Join LTVplus as we dive into conversations with industry leaders, CX professionals, and special guests to explore the trends, challenges, and best practices that shape outstanding customer experiences.

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PublishesDailyEpisodes7Founded17 days ago
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BusinessManagement

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Latest Episodes

Most auto shops handle customer service as an afterthought. Total Recon Auto decided to make it their competitive advantage 🏆

Total Recon Auto Center is one of the top Tesla-approved collision repair facilities in the US. They are the biggest Tesla... more

Customer experience can make or break your e-commerce brand in 2026. But most businesses don’t have a support problem; they have a foundation problem.

In this episode of Let’s Talk About CX, we break down the core support foundations, AI systems, an... more

POV: It’s Q4, and your e-commerce business is about to be hard-launched into peak season 😤

With Black Friday, Cyber Monday, and the holiday sales rush approaching, this is typically the most demanding business period of the year. Business owners mu... more

Scaling your eCommerce brand without the right systems is like stepping on the gas with no steering wheel (you'll get the pun at 11:08 😅).

In this candid fireside chat, our VP of Revenue, Tshili Khupe, and Growth Manager, Atiya Brown, unpack the sy... more

For CX, quality assurance (QA) isn’t just about checking boxes; it consistently drives customer satisfaction and growth! 🌟

In this episode of Let's Talk About CX, we explore the vital role of QA in customer experience and the outsourcing ecosystem ... more

🚀 In this episode of Let’s Talk About CX, we’re joined by Joed Aquino, Head of Business Technology Solutions at LTVplus! He shares how automation is transforming customer experience for our clients and internal processes — from predictive personaliz... more

🚀 Welcome to the first-ever Let's Talk About CX podcast episode!

In this special launch, we sit down with Vianca Umali Nepomuceno, Senior Team Lead at LTVplus, to uncover the secrets of exceptional Customer Experience management—from building stron... more

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How many episodes of Let's Talk About CX are there?

Let's Talk About CX launched 17 days ago and published 7 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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