Keys To The Shop : Equipping Coffee Shop Leaders
Chris DeferioA coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership,... more
| Publishes | Daily | Episodes | 1149 | Founded | 10 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | FoodArtsBusinessEntrepreneurship | |||
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Latest Episodes
If we know anything it is that striking a balance in our communication is very difficult. It often feels like we are neglecting affirmation for fear of not addressing issues, or we neglect addressing issues and challenging our staff because we worry ... more
As we continue to see specialty coffee shops grow and expand into the furthest reaches of the globe, one thing remains an enduring value to customers. That feeling of belonging. A sense that the hospitality and the good will of those providing it are... more
Every Coffee Fest we sit down with presenters and speakers to talk about their field of expertise and learn from their experience in coffee.
This time we had a wonderful time talking with three professionals at Coffee Fest Chicago! We start with La... more
Leading and managing are only as effective as your knowledge and understanding of the who, what, and why of your cafe. Sadly many people with the title of manager or in positions of leadership are going day-to-day putting out fires, chasing down task... more
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- Be a better human, better brew your coffee!
Best and encouraging podcast when it comes to running a shop. This free resource is top notch!!! If we each make one little change we learn from this podcast in our shops… coffee experiences everywhere would be better! Please listen! Please learn! Please be better!
Apple Podcasts5siseys
United States9 months ago - An Industry Leader
This podcast is such a wonderful resource, it’s almost unbelievable that you can access this much information for free! I’ve also had the pleasure of speaking with Chris a couple of times and he is just as kind and as knowledgeable as you would expect him to be. Really cool that he’s providing such great info to our industry.
Apple Podcasts5Michelle DWUnited States2 years ago - Valuable experience & guidance
I’ve been in food service operations for 40 years and Chris’s podcast has be so helpful for my new venture in opening a coffee shop!
Thanks & gratitude to Chris, and all his guests for so many answers to my questions!
Apple Podcasts5dishboyroyUnited States3 years ago - Thank You!
We are getting ready to open our dream and first coffee shop. Love the coffee content of course but also love the company culture content and business tips. @todandcoppercoffee appreciates you!
Apple Podcasts5WadeHugginsMusicUnited States4 years ago - My coffee industry university.
I have been given an invaluable foundation to pursue my coffee service dreams with confidence. These episodes will continue to be a text book I refer back to for the tried-and-true principles that make for success in hospitality
Apple Podcasts5damanesrUnited States4 years ago
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Chart Rankings
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Apple Podcasts | #86 | United States/Arts/Food |
Apple Podcasts | #168 |  Canada/Arts/Food |
Apple Podcasts | #200 |  United Kingdom/Arts/Food |
Apple Podcasts | #228 |  France/Arts/Food |
Apple Podcasts | #15 |  Indonesia/Arts/Food |
Apple Podcasts | #27 |  India/Arts/Food |
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Frequently Asked Questions About This Podcast
What is This Podcast about and what kind of topics does it cover?
A practical, leadership-focused show for current and aspiring cafe owners, managers, and operators. Episodes consistently center on people management,Operational excellence, hospitality, and scalable systems in coffee shops, with a strong emphasis on culture, training, and sustainable growth. Notable throughlines include hands-on coaching, mindset shifts for leadership, and a pragmatic approach to budgeting, branding, and customer experience. A recurring strength is bringing in practitioners from across the coffee ecosystem and highlighting education, mentorship, and heart-driven business practices that prioritize staff development and community impact. This mix makes it valuable for listeners seeking actionable tactics and real-world examp... more
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Which podcasts are similar to this podcast?
These podcasts share a similar audience with this podcast:
1. Cat & Cloud Podcast
2. Valor Coffee Podcast
3. Coffee Roaster Warm Up Sessions
4. Timothy Keller Sermons Podcast by Gospel in Life
5. BibleProject
How many episodes of this podcast are there?
this podcast launched 10 years ago and published 1149 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on this podcast?
Recent guests on this podcast include:
1. Tim Wendelboe
2. Kwame Christian
3. Kevin Kerkhoff
4. Sam Lewontin
5. Sarah Charles
6. Yaren Maya
7. Colin Harmon
8. Blew Kind
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