Keys To The Shop : Equipping Coffee Shop Leaders
Chris DeferioA coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal develop... more
| Publishes | Daily | Episodes | 1175 | Founded | 10 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | EntrepreneurshipArtsBusinessFood | |||
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Latest Episodes
Do you find yourself saying this? Over the years I have heard this or a version of this on repeat (the irony!) What is going on? Why do your staff ask you the same things over and over again? Well, the answer may not be what you want to hear, but it ... more
It is easy to fall into the trap of sitting on helpful information and ideas that can help your business and your people because you feel it needs to be perfect. One more class, one more book, one more podcast and then I will act. Really anything, ca... more
We promise people a lot of things. Whether they are implied by marketing, or stated directly, the biggest differentiator between a cafe that is trusted and one that is not will be whether you have a plan for doing what you say you will do. Today on S... more
People. This is what owners consistently say is one of the biggest challenges they have in running their shops. Why is this? Well, I was just at Coffee Fest in Dallas/Fort-Worth and heard basically the same thing form many experienced owners. Today w... more
Key Facts
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- Be a better human, better brew your coffee!
Best and encouraging podcast when it comes to running a shop. This free resource is top notch!!! If we each make one little change we learn from this podcast in our shops… coffee experiences everywhere would be better! Please listen! Please learn! Please be better!
Apple Podcasts5siseys
United Statesa year ago - An Industry Leader
This podcast is such a wonderful resource, it’s almost unbelievable that you can access this much information for free! I’ve also had the pleasure of speaking with Chris a couple of times and he is just as kind and as knowledgeable as you would expect him to be. Really cool that he’s providing such great info to our industry.
Apple Podcasts5Michelle DWUnited States2 years ago - Valuable experience & guidance
I’ve been in food service operations for 40 years and Chris’s podcast has be so helpful for my new venture in opening a coffee shop!
Thanks & gratitude to Chris, and all his guests for so many answers to my questions!
Apple Podcasts5dishboyroyUnited States3 years ago - Thank You!
We are getting ready to open our dream and first coffee shop. Love the coffee content of course but also love the company culture content and business tips. @todandcoppercoffee appreciates you!
Apple Podcasts5WadeHugginsMusicUnited States4 years ago - My coffee industry university.
I have been given an invaluable foundation to pursue my coffee service dreams with confidence. These episodes will continue to be a text book I refer back to for the tried-and-true principles that make for success in hospitality
Apple Podcasts5damanesrUnited States4 years ago
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Chart Rankings
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Apple Podcasts | #29 |  Poland/Business/Entrepreneurship |
Apple Podcasts | #60 |  Ireland/Business/Entrepreneurship |
Apple Podcasts | #102 |  Colombia/Business/Entrepreneurship |
Apple Podcasts | #123 |  Denmark/Business/Entrepreneurship |
Apple Podcasts | #140 |  Norway/Business/Entrepreneurship |
Apple Podcasts | #142 | Poland/Business |
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Frequently Asked Questions About This Podcast
What is This Podcast about and what kind of topics does it cover?
This show targets coffee shop leaders and owners with practical, battle-tested guidance on running, growing, and improving profitability in a hands-on way. Episodes frequently cover leadership and management, staff development, onboarding, hospitality culture, and the operational backbone of a cafe (from scheduling and training to leveraging partnerships and equipment). Notable throughlines include a strong emphasis on servant leadership, repeatable systems, and intentional people-first practices, often paired with real-world sponsor context and actionable takeaways that listeners can apply in their own shops. A distinctive trait is the blend of founder-level experiences, coaching-style guidance, and insights drawn from related hospitality ... more
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Which podcasts are similar to this podcast?
These podcasts share a similar audience with this podcast:
1. Cat & Cloud Podcast
2. Valor Coffee Podcast
3. Huberman Lab
4. Coffee Roaster Warm Up Sessions
5. The GaryVee Audio Experience
How many episodes of this podcast are there?
this podcast launched 10 years ago and published 1175 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on this podcast?
Recent guests on this podcast include:
1. Kevin Mejia
2. Ashley Derrick
3. Tim Riley
4. Stephanie Jones
5. Will Guidara
6. Lindsay Wredge
7. Ben Carlson
8. Ewelina Kania
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