Keys To The Shop : Equipping Coffee Shop Leaders
Chris DeferioA coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership,... more
| Publishes | Twice weekly | Episodes | 1128 | Founded | 9 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessFoodEntrepreneurshipArts | |||
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Latest Episodes
In too many cafes we find staff trained only in the areas they work in with minimal to no knowledge or understanding in other parts of the business. This derails a cafes growth and effectiveness. Staff in the front are not equipped to speak with unde... more
More than just a 3rd space, some cafes are platforms for ideas, catalysts for change, and a space specifically organized and designed to grow and nurture their communities.
Led by people with deep convictions and a vivid vision for what can be, t... more
We have heard this phrase before and, if we are honest, we have said it a couple times too. The statement is problematic since it assumes that the world around us is the reason we can't seem to find the help we want.
Today on Shift Break we will be... more
Our businesses are the results of the small and large decisions we make over the years. It is our behavior in the business that ultimately determines the success and Impact we can realize. Some have said that the 4th wave is ,marked by more passionat... more
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- Be a better human, better brew your coffee!
Best and encouraging podcast when it comes to running a shop. This free resource is top notch!!! If we each make one little change we learn from this podcast in our shops… coffee experiences everywhere would be better! Please listen! Please learn! Please be better!
Apple Podcasts5siseys
United States7 months ago - An Industry Leader
This podcast is such a wonderful resource, it’s almost unbelievable that you can access this much information for free! I’ve also had the pleasure of speaking with Chris a couple of times and he is just as kind and as knowledgeable as you would expect him to be. Really cool that he’s providing such great info to our industry.
Apple Podcasts5Michelle DWUnited Statesa year ago - Valuable experience & guidance
I’ve been in food service operations for 40 years and Chris’s podcast has be so helpful for my new venture in opening a coffee shop!
Thanks & gratitude to Chris, and all his guests for so many answers to my questions!
Apple Podcasts5dishboyroyUnited States2 years ago - Thank You!
We are getting ready to open our dream and first coffee shop. Love the coffee content of course but also love the company culture content and business tips. @todandcoppercoffee appreciates you!
Apple Podcasts5WadeHugginsMusicUnited States3 years ago - My coffee industry university.
I have been given an invaluable foundation to pursue my coffee service dreams with confidence. These episodes will continue to be a text book I refer back to for the tried-and-true principles that make for success in hospitality
Apple Podcasts5damanesrUnited States4 years ago
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Chart Rankings
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Apple Podcasts | #124 | United States/Arts/Food |
Apple Podcasts | #153 |  Canada/Arts/Food |
Apple Podcasts | #203 |  United Kingdom/Arts/Food |
Apple Podcasts | #3 |  Colombia/Arts/Food |
Apple Podcasts | #4 |  United Arab Emirates/Arts/Food |
Apple Podcasts | #28 |  Ukraine/Arts/Food |
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Frequently Asked Questions About This Podcast
What is This Podcast about and what kind of topics does it cover?
A practical, leadership-focused show for current and aspiring cafe owners, managers, and operators. Episodes consistently center on people management,Operational excellence, hospitality, and scalable systems in coffee shops, with a strong emphasis on culture, training, and sustainable growth. Notable throughlines include hands-on coaching, mindset shifts for leadership, and a pragmatic approach to budgeting, branding, and customer experience. A recurring strength is bringing in practitioners from across the coffee ecosystem and highlighting education, mentorship, and heart-driven business practices that prioritize staff development and community impact. This mix makes it valuable for listeners seeking actionable tactics and real-world examp... more
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Which podcasts are similar to this podcast?
These podcasts share a similar audience with this podcast:
1. Cat & Cloud Podcast
2. Valor Coffee Podcast
3. Coffee Roaster Warm Up Sessions
4. My First Million
5. EntreLeadership
How many episodes of this podcast are there?
this podcast launched 9 years ago and published 1128 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on this podcast?
Recent guests on this podcast include:
1. Tracy Allen
2. Amos Gillespie
3. Jeremy Lyman
4. Ivana Chan
5. Rachel Apple
6. Lauren Tran
7. Renata Henderson
8. Sammy Piccolo
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