Keys To The Shop : Equipping Coffee Shop Leaders
Chris DeferioA coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership,... more
| Publishes | Daily | Episodes | 982 | Founded | 8 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | EntrepreneurshipFoodArtsBusiness | |||
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Latest Episodes
Simplicity, focus, community, and legacy. These are some words that I feel apply to the steady and excellent service of Hyperion Espresso these last 30 years of operation. When you can measure your business in decades and look back with pride and a f... more
It is a common weakness of hiring managers and desperate owners alike. We hire people that are not the right fit and spend most of our time trying to get them to change once they are working in the cafe. This leaves us burned out, it leaves the emplo... more
Once you hire the right people for your cafe you move on to the next decision, how to work with them to give them to set them and the business up for success. Too often the way we place and lead people is based on their job description and not so muc... more
Why does it feel so awkward and difficult to take action the way we know we need to as leaders in the coffee shop? If you are human, you feel a kind of resistance when it comes to making decisions, having those conversations, and generally taking dec... more
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- An Industry Leader
This podcast is such a wonderful resource, it’s almost unbelievable that you can access this much information for free! I’ve also had the pleasure of speaking with Chris a couple of times and he is just as kind and as knowledgeable as you would expect him to be. Really cool that he’s providing such great info to our industry.
Apple Podcasts5Michelle DW
United States3 months ago - Valuable experience & guidance
I’ve been in food service operations for 40 years and Chris’s podcast has be so helpful for my new venture in opening a coffee shop!
Thanks & gratitude to Chris, and all his guests for so many answers to my questions!
Apple Podcasts5dishboyroyUnited Statesa year ago - Thank You!
We are getting ready to open our dream and first coffee shop. Love the coffee content of course but also love the company culture content and business tips. @todandcoppercoffee appreciates you!
Apple Podcasts5WadeHugginsMusicUnited States2 years ago - My coffee industry university.
I have been given an invaluable foundation to pursue my coffee service dreams with confidence. These episodes will continue to be a text book I refer back to for the tried-and-true principles that make for success in hospitality
Apple Podcasts5damanesrUnited States2 years ago - Highly Educational
Chris brings such a wealth of knowledge to the table, especially for young people like me. There are so many young baristas with dreams of starting our own shops someday, and this podcast provides so much raw data and accuracy that help understand the market and dissect what it would really take to make it in this business. I appreciate what Chris is doing, especially for the young entrepreneur. Keep up the good work!
Apple Podcasts5Noah 4579😃United States2 years ago
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Chart Rankings
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Apple Podcasts | #77 | United States/Arts/Food |
Apple Podcasts | #137 |  Canada/Arts/Food |
Apple Podcasts | #218 |  Australia/Arts/Food |
Apple Podcasts | #3 |  Colombia/Arts/Food |
Apple Podcasts | #7 |  Mexico/Arts/Food |
Apple Podcasts | #7 |  Ukraine/Arts/Food |
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Frequently Asked Questions About This Podcast
What is This Podcast about and what kind of topics does it cover?
Content focuses on providing actionable insights for coffee shop owners and leaders to enhance their businesses and careers. Noteworthy discussions include topics like effective management practices, employee training, accountability, customer service excellence, and fostering a positive workplace culture. Additionally, it delves into the evolving coffee culture, addressing market trends and challenges, making it relevant not only for established coffee business leaders but also those new to the industry. The engaging format, featuring conversations with industry experts and real-world examples, seeks to empower listeners to thrive in the competitive coffee market.
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What are the audience demographics for this podcast?
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Which podcasts are similar to this podcast?
These podcasts share a similar audience with this podcast:
1. Valor Coffee Podcast
2. Cat & Cloud Podcast
3. Coffee Roaster Warm Up Sessions
4. Andy Stanley Leadership Podcast
5. 5THWAVE - The Business of Coffee and Hospitality
How many episodes of this podcast are there?
this podcast launched 8 years ago and published 982 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on this podcast?
Recent guests on this podcast include:
1. Rob Hoos
2. Aisha Bullard
3. Modou (MAD) Diongue
4. Luke Adams
5. Greg McKeown
6. Mark Kutrovski
7. Tim Williams
8. Bow Smith
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