Keys To The Shop : Equipping Coffee Shop Leaders
Chris DeferioA coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership,... more
| Publishes | Daily | Episodes | 1080 | Founded | 9 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | ArtsFoodBusinessEntrepreneurship | |||
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Latest Episodes
When you have multiple cafes and a distributed staff, getting everyone on the same page in the operations can be very challenging. In fact, it happens to be the number one reason why businesses with 2+ locations start to see a downturn in quality of ... more
Quality of the coffee, experience, service, and just about anything else in the cafe will always be something an owner and leader focuses on. These days we tend to concentrate our efforts on the acquiring of quality, instead of the creation of it. Al... more
Making your cafe run better, improving service, increasing profitability, and leveling up quality and value for your guests naturally brings to mind a host of new and different services, products, and strategies that we believe we need to employ. But... more
It seems like the conversation we have around what can be done for staff to create more value, longevity, etc never gets around to a place where you can look at what you are doing and have done and say, you know what, that's pretty good, that is enou... more
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- Be a better human, better brew your coffee!
Best and encouraging podcast when it comes to running a shop. This free resource is top notch!!! If we each make one little change we learn from this podcast in our shops… coffee experiences everywhere would be better! Please listen! Please learn! Please be better!
Apple Podcasts5siseys
United States2 months ago - An Industry Leader
This podcast is such a wonderful resource, it’s almost unbelievable that you can access this much information for free! I’ve also had the pleasure of speaking with Chris a couple of times and he is just as kind and as knowledgeable as you would expect him to be. Really cool that he’s providing such great info to our industry.
Apple Podcasts5Michelle DWUnited Statesa year ago - Valuable experience & guidance
I’ve been in food service operations for 40 years and Chris’s podcast has be so helpful for my new venture in opening a coffee shop!
Thanks & gratitude to Chris, and all his guests for so many answers to my questions!
Apple Podcasts5dishboyroyUnited States2 years ago - Thank You!
We are getting ready to open our dream and first coffee shop. Love the coffee content of course but also love the company culture content and business tips. @todandcoppercoffee appreciates you!
Apple Podcasts5WadeHugginsMusicUnited States3 years ago - My coffee industry university.
I have been given an invaluable foundation to pursue my coffee service dreams with confidence. These episodes will continue to be a text book I refer back to for the tried-and-true principles that make for success in hospitality
Apple Podcasts5damanesrUnited States3 years ago
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Chart Rankings
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Apple Podcasts | #54 | United States/Arts/Food |
Apple Podcasts | #143 |  Canada/Arts/Food |
Apple Podcasts | #207 |  United Kingdom/Arts/Food |
Apple Podcasts | #196 |  Australia/Arts/Food |
Apple Podcasts | #32 |  Saudi Arabia/Arts/Food |
Apple Podcasts | #34 |  Singapore/Arts/Food |
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Frequently Asked Questions About This Podcast
What is This Podcast about and what kind of topics does it cover?
Focusing on the intricacies of the coffee industry, this show offers a wealth of knowledge targeted at coffee shop owners and aspiring entrepreneurs. It explores a range of topics from barista culture and coffee quality to business management and employee development. Each episode features insights from industry professionals, discussing their experiences and best practices, providing listeners with actionable advice aimed at improving their operations and fostering a positive workplace culture. Unique discussions around customer experiences, community engagement, and the significance of training further enhance the content, making it a valuable resource for anyone looking to thrive in the coffee business.
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Which podcasts are similar to this podcast?
These podcasts share a similar audience with this podcast:
1. Cat & Cloud Podcast
2. Coffee Roaster Warm Up Sessions
3. BibleProject
4. 5THWAVE - The Business of Coffee and Hospitality
5. John Mark Comer Teachings
How many episodes of this podcast are there?
this podcast launched 9 years ago and published 1080 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on this podcast?
Recent guests on this podcast include:
1. Elise Higgins
2. Matt Higgins
3. Kim Logsdon
4. Steve Moloney
5. Mackenzie Cohen
6. Maxwell Dashwood
7. Maria Esther Lopez Thome
8. Claudio Martinez
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