Rephonic
Artwork for InTouch
Medical Aesthetics
Sales Training
Aesthetic Industry
Patient Retention
Aesthetic Practices
Operational Efficiency
Private Equity
Aesthetic Practice
Profitability
Business Valuation
Financial Health
Small Business Advocacy
Marketing
Credit Card Processing Fees
Women In Business
Cost Reduction Techniques
Artificial Intelligence In Fintech
Entrepreneurial Mindset
4S Summit
Apex Platform

Terri Ross Is The Aesthetic Industry’s Premier Sales Training Expert Strategic Growth Consultant, Author, and International Speaker

PublishesMonthlyEpisodes106Founded6 years ago
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BusinessManagement

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Artwork for InTouch

Latest Episodes

InTouch with Terri is brought to you by Podium:

Podium is a platform providing AI-powered communication solutions for lead conversion and patient retention. In Touch with Terri listeners get their first month of Podium free CLICK HERE. Be sure to t... more

InTouch with Terri is brought to you by Podium:

Podium is a platform providing AI-powered communication solutions for lead conversion and patient retention. In Touch with Terri listeners get their first month of Podium free CLICK HERE. Be sure to t... more

YouTube

InTouch with Terri is brought to you by Podium:

Podium is a platform providing AI-powered communication solutions for lead conversion and patient retention. In Touch with Terri listeners get their first month of Podium free CLICK HERE. Be sure to t... more

YouTube

InTouch with Terri is brought to you by Podium:

Podium is a platform providing AI-powered communication solutions for lead conversion and patient retention. In Touch with Terri listeners get their first month of Podium free CLICK HERE. Be sure to t... more

YouTube

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Recent Guests

Shannon Blake
Director of Aesthetic Partnerships at Podium
Podium
Episode: How Podium's AI Platform is Shaping Aesthetic Practices
Trixy Castro
Entrepreneur and founder of Genesis Capital, recognized as one of the most influential women in real estate.
Genesis Capital, TRX Capital
Episode: Risk & Reward: Mastering the Entrepreneurial Journey
Yvonne Dellos
CEO and Medical Director of the Medical Aesthetic Art Institute
Medical Aesthetic Art Institute
Episode: Empowering Aesthetic Success Through Business Acumen and Mentorship
Victor Snyder
Founder and CEO of Skin Renewal, entrepreneur with an MBA and experience in corporate structure.
Skin Renewal
Episode: From Startup to Empire: Mastering Medspa Growth
Dr. Johnny Franco
Key opinion leader and plastic surgeon
Austin Plastic Surgery
Episode: Unveiling the Weight Loss Revolution in MedSpas
Jeremy Lessaris
Founder and CEO of Verifi, a fintech company focused on AI-enabled cost reductions.
Verifi
Episode: Swipe Away Credit card Processing Fees
Julie Acarregui
Founder and Medical Director of Pure Medical Spa
Pure Medical Spa
Episode: An Entrepreneurial Rollercoaster: Scaling Multiple Locations
Dr. Shitel Patel
Double board-certified plastic surgeon and founder of Lift Plastic Surgery and Advital
Lift Plastic Surgery / Advital
Episode: From Mediocre to Million-Dollar Practice Using Al
Dan Schacter
CEO of Cosmetic Physician Partners, a leading med spa management company
Cosmetic Physician Partners
Episode: The Secrets to Selling Your Med Spa: Insights from a Leading Industry CEO

Host

Terri Ross
Terri Ross is a prominent sales training expert and strategic growth consultant in the aesthetic industry, recognized for her robust experience that includes serving as a former Fortune 500 executive. She offers insights on business growth, patient engagement, and marketing strategies tailored for aesthetic practices.

Reviews

4.9 out of 5 stars from 53 ratings
  • thank god 🙏🏼

    Love listening to Terri’s Podcast. Being in such a fast growing industry can be so overwhelming. Listening to her podcast helps me organize and stay ahead of the game to have the most profitable business I possibly can. If you are or just getting into the industry she is essential for maximizing your growth!

    Can’t wait to sign up for her APX system!

    Apple Podcasts
    5
    Kelsey Spector
    United States3 years ago
  • Terri is amazing!

    Thank you Terri for amazing trainings, podcasts, and support of our clinic.

    Viola Laser and Skin Care Clinic

    Apple Podcasts
    5
    The.Skin.Gentleman
    Canada5 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners praise the content for its practical insights and strategies, particularly noting the actionable advice for improving business profitability and patient retention.
Many appreciate the clear, expert guidance from the host, highlighting the relevance of the topics discussed for those in the aesthetic industry.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#113
Ireland/Business/Management

Talking Points

Recent interactions between the hosts and their guests.

Accreditation in Aesthetics
Q: What was the original concern that led Quad A to begin developing the accreditation program specifically in this non-surgical Med Spa space?
The explosive growth of the non-surgical aesthetics sector raised serious concerns about safety and regulation, highlighting a significant gap in legislative oversight.
Unlocking Aesthetic Practice Growth Through Patient Retention Strategies
Q: What is the mindset shift that you think practice owners need to make to truly see this potential?
Practice owners need to stop assuming everything is fine. Just because revenue is coming in does not mean every patient is happy. They should measure patient satisfaction to maximize retention and not just focus on acquiring new patients.
How Podium's AI Platform is Shaping Aesthetic Practices
Q: How have you seen AI play a role in helping to convert phone leads equally as effective as what you've shared with texting and messaging?
AI can enhance communication with leads by converting missed calls into text conversations, allowing for immediate engagement without the need for manual callback.
How Podium's AI Platform is Shaping Aesthetic Practices
Q: What should practices consider when they're evaluating this new person and they're investigating in technology?
Practices should consider the reputation of the AI company, the learning language model the AI is built on, access to ongoing training, and the ability to test the AI before committing to a partnership.
The Secrets to Selling Your Med Spa: Insights from a Leading Industry CEO
Q: What are some key factors to consider when valuing a medical aesthetics practice?
Key factors include EBITDA, number of providers, location growth, and quality of recurring customer revenue.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
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Household Income
Social Media Reach

Frequently Asked Questions About InTouch

What is InTouch about and what kind of topics does it cover?

With a strong focus on empowering aesthetic practices, the content explores strategic growth, patient retention, and the use of technology in the industry. Key themes include actionable marketing strategies, effective team training, and the importance of nurturing existing patient relationships for sustainable business success. Unique insights from experienced professionals highlight the challenges and opportunities within the aesthetic field, providing listeners with the tools they need to thrive in a competitive market. Each episode offers practical advice and real-world applications, making it a valuable resource for practitioners aiming to enhance their profitability and operational efficiency.

Where can I find podcast stats for InTouch?

Rephonic provides a wide range of podcast stats for InTouch. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to InTouch and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

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What are the audience demographics for InTouch?

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Which podcasts are similar to InTouch?

These podcasts share a similar audience with InTouch:

1. Med Spa CEO
2. Medical Millionaire Podcast
3. Medical Spa Insider
4. The Dr. Hyman Show
5. On Purpose with Jay Shetty

How many episodes of InTouch are there?

InTouch launched 6 years ago and published 106 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact InTouch?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for InTouch?

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What guests have appeared on InTouch?

Recent guests on InTouch include:

1. Shannon Blake
2. Trixy Castro
3. Yvonne Dellos
4. Victor Snyder
5. Dr. Johnny Franco
6. Jeremy Lessaris
7. Julie Acarregui
8. Dr. Shitel Patel

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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