The age of chatbots is over and the gap between traditional decision-tree chatbots and AI agents of the current day is widening. Don't get left behind with bad outcomes because your users are expecting agentic systems to be able to solve their proble... more
Discover how the advent of AI agents has evolved the customer support industry into a new form of reactive and proactive customer experience automations.
Building AI Agents is one thing - but when you’re dealing with huge conversation volumes, the playbook is different.
Maximilian is in conversation with Braden Ream, CEO of Voiceflow, to explore the opportunities and implications of building AI Agen... more
Without a customer, there is no business. And the way customers interact with a product is such a foundational concept in business that it got its own name: "Customer Experience". But with technological innovation rapidly progressing, its definition ... more
MCP, or Model Context Protocol, is the latest AI term to flood everybody's feeds. But what is it? Daniel and Braden break it down and discuss how MCP will revolutionize the future of personal agents and how they interact with services on the internet... more
Braden and Daniel talk about the latest phenomenon in the AI world: vibe coding. As the barrier to entry for coding software lowers, how will that impact existing SaaS businesses and their pricing structures?
Braden and Daniel dive into the world of call centers, talking about large call centers businesses and personalized concierge services and how AI might disrupt or transform the industry.
Braden and Daniel break down how advancements in AI models are changing the way we build and refine AI Agents. Plus, they speculate about where the industry might go as model logic improves.
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #250 |









Listeners, social reach, demographics and more for this podcast.
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Humans Talking Agents launched 5 months ago and published 10 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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