Humans of CX
OzonetelHumans of CX is a podcast on a mission to have conversations with the world's leading customer experience experts to help CX professionals humanize their approach, placing empathy at the center of the experience.
| Publishes | Monthly | Episodes | 25 | Founded | 3 years ago |
|---|---|---|---|---|---|
| Categories | NewsManagementBusinessBusiness News | ||||
Listen to this Podcast
Latest Episodes
Welcome to this episode of Humans of CX with your host, Garima. Our guest today is Sandeep Sachdeva, Head of Customer and Seller Experience at Snapdeal. Join us as we delve into the world of customer experience. Discover Sandeep's journey and insight... more
In this episode of the Humans of CX podcast, Garima is joined by Shilpa Gupta, Chief Supply Chain Officer and Head of Customer Experience at HomeLane, India’s premier end-to-end home interiors platform, which delivers chosen home interiors within 45 ... more
In this episode of the Humans of CX podcast, Garima is joined by Mithila Mahajan, the Global Head of Customer Experience at BDx Data Centers, a global data center platform offering secure, scalable, and sustainable digital solutions and infrastructur... more
In this episode of the Humans of CX podcast, Garima is joined by Manish Nachnani, the Head of Customer Experience at Zuno General Insurance, one of the most trusted Insurance providers in India. Join them as they discuss the importance of customer ex... more
This week we’re joined by CX Expert Ankur Agrawal, former SVP and Head of Customer Experience at Paytm, Ola, MakeMyTrip and Snapdeal. He shares his insights on the importance of understanding customer expectations, analyzing feedback, and combining ... more
In this episode of the Humans of CX podcast, Garima is joined by Rachit Saran, VP of Customer Experience at Wakefit, a furniture company based in Bengaluru, Karnataka. Together, they discuss Wakefit’s three pillars of growth and success, why enhancin... more
In this episode of the Humans of CX podcast, Garima is joined by Tanish Mathur. Join them as they discuss the importance of customer experience in the banking and finance industry. They delve into the role of AI, security measures, and global banking... more
In this episode of the Humans of CX podcast, Garima is joined by Arvind Singh, Chief Technology and Product Officer and EVP of IT at Puravankara, a leading real estate developer. Together, they discuss where customer experience falls in the real esta... more
Key Facts
Reviews
- Loving this podcast!!
This podcast is fantastic for anyone who wants to understand Customer Experience (CX) strategies better. I always found CX overwhelming, but this podcast breaks it down clearly!
Apple Podcasts5LXVE__LOVE
United Kingdom2 years ago - Great!
I find CX can be an overwhelming topic but this podcast breaks it down and looks at it from a range of different industries - brilliant
Apple Podcasts5A.VCPUnited Kingdom2 years ago - Amazing Podcast!
I loved listening and learning from different experts in this podcast about customer experience. Because I have been a customer as long as I lived, I know how customer experience can really make a difference not only in the customers’ lives but to the businesses as a whole. I can’t wait to learn more!
Apple Podcasts5Mae_0412
Philippines3 years ago - Great Guest!
Value-packed insights for the cutting edge in CX. Highly recommend!
Apple Podcasts5Freddy_95United Kingdom3 years ago - Big show
Todd is an awesome host, loved the Nate episode, subscribed!
Apple Podcasts5High ffiUnited Kingdom3 years ago
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #172 |  Hong Kong/Business/Management |
Top Management Podcasts
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
| Gender Skew | Location | Interests | |||
|---|---|---|---|---|---|
| Professions | Age Range | Household Income | |||
| Social Media Reach | |||||
Frequently Asked Questions About Humans of CX
Where can I find podcast stats for Humans of CX?
Rephonic provides a wide range of podcast stats for Humans of CX. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Humans of CX and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does Humans of CX get?
Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for Humans of CX, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.
What are the audience demographics for Humans of CX?
Rephonic provides comprehensive predictive audience data for Humans of CX, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
How many subscribers and views does Humans of CX have?
To see how many followers or subscribers Humans of CX has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
How many episodes of Humans of CX are there?
Humans of CX launched 3 years ago and published 25 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact Humans of CX?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for Humans of CX?
Rephonic pulls ratings and reviews for Humans of CX from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for Humans of CX?
Rephonic provides full transcripts for episodes of Humans of CX. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.