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Artwork for Gabfocus Self Storage Podcast

Gabfocus Self Storage Podcast

Melissa Huff, Josh Huff
Self Storage Industry
Self Storage
Lighthouse Storage Solutions
Artificial Intelligence
Self-Storage Industry
Google Reviews
Third Party Management
Customer Service
Storagepug
Software
Self Storage Association
Americans With Disabilities Act
Disaster Prep
Revenue Management
Capital Expenditures
Property Management Incentives
Content and EAT (expertise, Authoritativeness, Trustworthiness)
Chatgpt
Storage Academy
Mystery Shopping

Listen in as we gab about the self storage industry and focus in on particular areas. Want to learn more about auctions, operations, management, marketing, best practices, customer service, and more? Interested in what the best in the industry have to say? Melissa Huff and Josh Huff tap into a combined 30+ years of experience on operations and marketing to speak to the issues that concern owners a... more

PublishesTwice monthlyEpisodes174Founded4 years ago
Number of ListenersCategories
BusinessManagement

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Artwork for Gabfocus Self Storage Podcast

Latest Episodes

Crime at a storage facility isn't a matter of if, it's a matter of when. You don't have to be in this business long to deal with a break-in, some trespassing, vandalism, or worse. In this episode, Josh and Melissa kick off a two-part series on fighti... more

Josh and Melissa recently went undercover, visiting several self-storage facilities near one of their managed properties in Southern California to see how the competition was showing up. What they found was equal parts encouraging and eye-opening.

... more

This one starts with goats… and ends with better business decisions.

Josh and Melissa share the story behind their recent decision to bring goats onto their property to tackle a growing poison ivy problem. For a long time, they stuck with the statu... more

Josh and Melissa are back from the Inside Self-Storage World Expo and sharing their biggest takeaways from one of the industry's largest events.

AI was everywhere, with vendors continuing to integrate it into their platforms. At the same time, we a... more

Key Facts

Accepts Guests
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Number of Listeners
Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Lee Creech
Leader in self-storage with Tennessee association involvement; formerly in hotel revenue management
North Shore Pellissippi Storage / Tennessee Association
Episode: Self Storage and a Can of Corn: Lessons from the Hospitality Industry with Lee Creech
Sue Haviland
Founder/Leader, Haviland Storage Services
Haviland Storage Services
Episode: Storage Academy, The Show, and Joining Forces with Haviland
Tommy (StoragePug)
Member of StoragePug team, educator
StoragePug
Episode: Storage Academy, The Show, and Joining Forces with Haviland
Darby (StoragePug)
Community Manager, StoragePug
StoragePug
Episode: Storage Academy, The Show, and Joining Forces with Haviland
Travis Morrow
CEO, Modern Storage Media
Modern Storage Media
Episode: Storage Academy, The Show, and Joining Forces with Haviland
Jane Sauls
Sauls Commercial Real Estate broker focused on the Southeast
Sauls Commercial Real Estate
Episode: Lessons Learned in 2025
Heather McCombs
Spacebox Management, third-party manager
Spacebox Management
Episode: Lessons Learned in 2025
Shannon Charbonneau
XPS Solutions, call center for self-storage
XPS Solutions
Episode: Lessons Learned in 2025
Amber Crucian
Self storage finance expert featured on the show
Live Oak Bank
Episode: Self Storage Finances 101 with Brooks Lumpkin and Amber Crucian

Hosts

Josh Huff
Host of Gabfocus Self Storage Podcast; co-host or host on multiple episodes; focuses on operations, marketing, and practical self-storage strategies.
Melissa Huff
Co-host and contributor on Gabfocus Self Storage Podcast; co-leads discussions on operations, marketing, and guest-led episodes.

Reviews

5.0 out of 5 stars from 11 ratings
  • With so many self storage podcasts about investing, it's nice to have one on operations and management.

    Audible
    5
    Amazon Customer
    United States4 years ago
  • Love the focus on operations!

    With so many self storage podcasts about investing, it's nice to have one on operations and management.

    Audible
    5
    Amazon Customer
    United States4 years ago

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Talking Points

Recent interactions between the hosts and their guests.

Making Tech Work For You with James Hatfield & Michael Brevdeh
Q: What is the single best tech upgrade with the highest ROI?
A practical takeaway is the telephone for core communications, but several guests also highlight websites and one-click, contactless rentals as high-ROI upgrades depending on context.
Making Tech Work For You with James Hatfield & Michael Brevdeh
Q: How do you optimize operations with existing tech today?
Know the property, prioritize tenant-facing systems first, automate where it makes sense, and use data to drive decisions while maintaining human oversight for critical tasks.
Making Tech Work For You with James Hatfield & Michael Brevdeh
Q: Number two, how can tech be used to improve customer experience?
Use AI where appropriate but recognize its limits; ensure easy self-serve options, fast online leases, and reliable human support for complex interactions; provide clear contact information and test digital components before pushing to tenants.
Making Tech Work For You with James Hatfield & Michael Brevdeh
Q: All right. Here we go. When it comes to storage technology, software and hardware, what do you consider essential for every facility?
A modern management software, a good website, a system to answer phones, and gate access hardware integrated with the management system—enough to create a seamless, online-friendly tenant experience.
Everyday Uses for AI in Self Storage with Jennifer Barroqueiro
Q: How should a small operator approach rate scraping or competitive pricing with AI?
Use AI to gather comparable data and suggested price ranges, then verify against actual competitor websites and adjust based on occupancy and strategy.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Gabfocus Self Storage Podcast

What is Gabfocus Self Storage Podcast about and what kind of topics does it cover?

This show centers on running and growing self-storage facilities, blending practical operations playbooks with marketing, technology, and guest-driven insights. Across episodes, hosts discuss real-world challenges from vendor management, pricing strategies, and customer experience to leveraging AI, online presence, and trade-show takeaways. A common thread is pragmatic modernization—prioritizing core renting revenue while selectively adopting tools, vendors, and programs that meaningfully improve unit occupancy, profitability, and customer satisfaction. Noteworthy is the hosts' emphasis on actionable tactics, regional market awareness, and scalable practices (e.g., onboarding workflows, incentives, and data-informed decisions) presented in ... more

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How many listeners does Gabfocus Self Storage Podcast get?

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How many subscribers and views does Gabfocus Self Storage Podcast have?

To see how many followers or subscribers Gabfocus Self Storage Podcast has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Gabfocus Self Storage Podcast?

These podcasts share a similar audience with Gabfocus Self Storage Podcast:

1. Self Storage Insights
2. The Self Storage Show
3. Creating Wealth Through Self Storage
4. Storage Unlocked
5. Self Storage Investing

How many episodes of Gabfocus Self Storage Podcast are there?

Gabfocus Self Storage Podcast launched 4 years ago and published 174 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Gabfocus Self Storage Podcast?

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What guests have appeared on Gabfocus Self Storage Podcast?

Recent guests on Gabfocus Self Storage Podcast include:

1. Lee Creech
2. Sue Haviland
3. Tommy (StoragePug)
4. Darby (StoragePug)
5. Travis Morrow
6. Jane Sauls
7. Heather McCombs
8. Shannon Charbonneau

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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