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Artwork for Gabfocus Self Storage Podcast

Gabfocus Self Storage Podcast

Melissa Huff, Josh Huff
Self Storage
Self Storage Industry
Lighthouse Storage Solutions
Artificial Intelligence
Self-Storage Industry
Audits
Google Reviews
Third Party Management
Customer Service
Storagepug
Tenant Insurance
Self Storage Association
Software
Americans With Disabilities Act
Disaster Prep
Revenue Management
Capital Expenditures
Property Management Incentives
Content and EAT (expertise, Authoritativeness, Trustworthiness)
Crime Prevention

Listen in as we gab about the self storage industry and focus in on particular areas. Want to learn more about auctions, operations, management, marketing, best practices, customer service, and more? Interested in what the best in the industry have to say? Melissa Huff and Josh Huff tap into a combined 30+ years of experience on operations and marketing to speak to the issues that concern owners a... more

PublishesMonthlyEpisodes178Founded5 years ago
Number of ListenersCategories
ManagementBusiness

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Artwork for Gabfocus Self Storage Podcast

Latest Episodes

Before you can market to your customers, you have to know who they are. Part 2 of Self Storage Fundamentals picks up where last week left off. Part 1 was about where your renters come from. This one is about the people themselves.

We walk through b... more

We're back, and we're kicking off something we've wanted to do for a long time. Self Storage Fundamentals is a twenty part series on how to run a storage facility well, built from our conference sessions, our seminars, and our own policy and procedur... more

The person quietly costing your storage facility the most money might be the owner. It's rarely cash out of the drawer. It's income that never shows up because you're too close to your own operation to see it. Josh and Melissa dig into the ways owner... more

Last episode we tackled crime from without, break-ins and unwanted guests. This time we flip it around and look at what happens inside your own office. Sometimes it's an employee skimming cash, but a lot of the time it's just money quietly leaking ou... more

Key Facts

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Recent Guests

Lee Creech
Leader in self-storage with Tennessee association involvement; formerly in hotel revenue management
North Shore Pellissippi Storage / Tennessee Association
Episode: Self Storage and a Can of Corn: Lessons from the Hospitality Industry with Lee Creech
Sue Haviland
Founder/Leader, Haviland Storage Services
Haviland Storage Services
Episode: Storage Academy, The Show, and Joining Forces with Haviland
Tommy (StoragePug)
Member of StoragePug team, educator
StoragePug
Episode: Storage Academy, The Show, and Joining Forces with Haviland
Darby (StoragePug)
Community Manager, StoragePug
StoragePug
Episode: Storage Academy, The Show, and Joining Forces with Haviland
Travis Morrow
CEO, Modern Storage Media
Modern Storage Media
Episode: Storage Academy, The Show, and Joining Forces with Haviland
Jane Sauls
Sauls Commercial Real Estate broker focused on the Southeast
Sauls Commercial Real Estate
Episode: Lessons Learned in 2025
Heather McCombs
Spacebox Management, third-party manager
Spacebox Management
Episode: Lessons Learned in 2025
Shannon Charbonneau
XPS Solutions, call center for self-storage
XPS Solutions
Episode: Lessons Learned in 2025
Amber Crucian
Self storage finance expert featured on the show
Live Oak Bank
Episode: Self Storage Finances 101 with Brooks Lumpkin and Amber Crucian

Hosts

Josh Huff
Host of Gabfocus Self Storage Podcast; specializes in operations and marketing.
Melissa Huff
Co-host focusing on operations, marketing, and industry collaboration.

Reviews

5.0 out of 5 stars from 11 ratings
  • With so many self storage podcasts about investing, it's nice to have one on operations and management.

    Audible
    5
    Amazon Customer
    United States4 years ago
  • Love the focus on operations!

    With so many self storage podcasts about investing, it's nice to have one on operations and management.

    Audible
    5
    Amazon Customer
    United States4 years ago

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#128
Canada/Business/Management

Talking Points

Recent interactions between the hosts and their guests.

Choosing the Right Management Fit with Brad North
Q: What should owners look for when evaluating third-party vendors?
Look for proven self-storage experience, strong sales and marketing capabilities, operational savvy, and a robust training culture. Red flags include poor responsiveness and lack of transparency.
Choosing the Right Management Fit with Brad North
Q: What are the high-level differences between owner-operator, on-site manager, and third-party management?
Brad explains that owner-operators are deeply involved in daily operations, third-party management emphasizes staffing, processes, and sales/marketing, and hybrid models combine automation with on-site or hub-based support. He stresses the importance of matching the model to market size, facility type, and personal goals, with a focus on training and consistency across locations.
Making Tech Work For You with James Hatfield & Michael Brevdeh
Q: What is the single best tech upgrade with the highest ROI?
A practical takeaway is the telephone for core communications, but several guests also highlight websites and one-click, contactless rentals as high-ROI upgrades depending on context.
Making Tech Work For You with James Hatfield & Michael Brevdeh
Q: How do you optimize operations with existing tech today?
Know the property, prioritize tenant-facing systems first, automate where it makes sense, and use data to drive decisions while maintaining human oversight for critical tasks.
Making Tech Work For You with James Hatfield & Michael Brevdeh
Q: Number two, how can tech be used to improve customer experience?
Use AI where appropriate but recognize its limits; ensure easy self-serve options, fast online leases, and reliable human support for complex interactions; provide clear contact information and test digital components before pushing to tenants.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
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Frequently Asked Questions About Gabfocus Self Storage Podcast

What is Gabfocus Self Storage Podcast about and what kind of topics does it cover?

The show centers on practical operations, marketing, and management within the self-storage sector, often pairing two hosts from Lighthouse Storage Solutions to share hands-on tips, case studies, and playbooks. Episodes frequently tackle cash-flow protection, audit discipline, vendor management, pricing strategies, and customer experience, with a mix of tactical how-tos (from staff training to mystery shopping) and strategic discussions about third-party management, AI tooling, and industry events. A recurring strength is their willingness to translate cross-industry lessons—hospitality, real estate, and technology—into actionable guidance for operators, while maintaining a candid, persona-driven style that blends anecdotes with concrete ta... more

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How many subscribers and views does Gabfocus Self Storage Podcast have?

To see how many followers or subscribers Gabfocus Self Storage Podcast has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Gabfocus Self Storage Podcast?

These podcasts share a similar audience with Gabfocus Self Storage Podcast:

1. Creating Wealth Through Self Storage
2. The Self Storage Show
3. Storage Unlocked
4. Self Storage Income
5. Stories Behind the Door

How many episodes of Gabfocus Self Storage Podcast are there?

Gabfocus Self Storage Podcast launched 5 years ago and published 178 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Gabfocus Self Storage Podcast?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Gabfocus Self Storage Podcast?

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What guests have appeared on Gabfocus Self Storage Podcast?

Recent guests on Gabfocus Self Storage Podcast include:

1. Lee Creech
2. Sue Haviland
3. Tommy (StoragePug)
4. Darby (StoragePug)
5. Travis Morrow
6. Jane Sauls
7. Heather McCombs
8. Shannon Charbonneau

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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