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Artwork for FULL COMP: The Voice of the Restaurant Industry Revolution

FULL COMP: The Voice of the Restaurant Industry Revolution

Josh Kopel
Restaurant Industry
Marketing
Social Media
Marketing Strategies
Customer Experience
Demand Audit
Fast Casual Restaurants
Yelp
Community Building
Yelp For Restaurants
Community Engagement
Restaurant Collaboration
Brand Equity
Restaurant Revenue
Poke
Restaurant Operations
Marketing Tactics
Experiential Promotions
Customer Relationships
Holiday Marketing

What if I told you that the difference between struggling and thriving in the restaurant industry is just one conversation away? I’m Josh Kopel, a Michelin-awarded restaurateur who’s spent decades building blockbuster brands across every tier of dining. I know the challenges you’re facing—because I’ve been there. That’s why I created FULL COMP. Every week, I go one-on-one with the smartest minds i... more

PublishesDailyEpisodes669Founded6 years ago
Number of ListenersCategories
MarketingEntrepreneurshipBusiness

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Artwork for FULL COMP: The Voice of the Restaurant Industry Revolution

Latest Episodes

Running a successful restaurant is one thing; scaling that success globally while maintaining exceptional quality and culture is another.

Today, I’m sitting down with Barry McGowan, CEO of Fogo de Chão, to discuss how this iconic brand continues to... more

What if your restaurant wasn’t just a place to eat, but a world people stepped into to feel something?

Brandon Hoy didn’t set out to build a pizza place, he set out to create a party, a refuge, a piece of living art in a neighborhood hungry for conn... more

Most restaurateurs build concepts around a menu or a chef. Justin Cucci built Edible Beats around a philosophy—one that’s challenged conventional wisdom and redefined what restaurant success looks like. From turning historic spaces into thriving conc... more

I’m Josh Kopel, a Michelin-awarded restaurateur and the creator of the Restaurant Scaling System. I’ve spent decades in the industry, building, scaling, and coaching restaurants to become more profitable and sustainable. On this show, I cut through t... more

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Recent Guests

Barry McGowan
CEO of Fogo de Chão
Fogo de Chão
Episode: Scale Without Standardizing Everything: Barry McGowan on Protecting Culture During Global Expansion
Brandon Hoy
Co-founder of Roberta's, chef/entrepreneur
Roberta's Pizza
Episode: Art, Escapism, and the Cult of Community: Brandon Hoy on Building Roberta’s Into a Movement
Justin Cucci
Founder of Edible Beats, restaurateur
Edible Beats
Episode: Leadership Means Letting Go: Justin Cucci on Distributing Power Across the Organization
Alex Pfaffenbach
Restaurateur with experience in top dining establishments, now owner of Marquette and Argyle
Episode: Lightning in a Bottle Isn’t a Strategy: Alex Pfaffenbach on Marrying Magic and Margins
Mahesh Sadarangani
CEO of Philz Coffee
Philz Coffee
Episode: Creating a Community of Superfans: Why Mahesh Sadarangani Believes Culture Beats Coffee Every Time
Mike Smith
President of Moe's Southwest Grill
Moe's Southwest Grill
Episode: You Can’t Rebrand Culture: Mike Smith on Reviving a Brand Without Losing Its Soul
Daniel Rickenmann
Former mayor of Columbia, South Carolina and hospitality professional
City of Columbia, South Carolina
Episode: Scaling through Community Engagement: Daniel Rickenmann on What Restaurants Can Learn From Politicians
Anand Tumuluru
Founder of Loop, a successful delivery ordering platform
Loop
Episode: How to Hack 3rd Party Delivery: Anand Tumuluru on profitable growth through 3rd party delivery
Ron Cardwell
Commodity Director at Restaurant Technologies
Restaurant Technologies
Episode: Guess Less, Profit More: Ronald Cardwell on Why Most Food Cost Strategies Fail

Host

Josh Kopel
Host of FULL COMP, a Michelin-awarded restaurateur with decades of experience in building successful brands in the dining industry. He engages with various industry experts to discuss key insights and actionable strategies for success in the restaurant business.

Reviews

4.9 out of 5 stars from 164 ratings
  • Stop talking so much

    Josh - you aren’t the smartest in the room. Quit boasting about all of what you know and your accomplishments and let the people on your show TALK. Shawn Ryan is successful because he is talking less than 5% of the show. Ask more questions and let them speak instead of always adding to what they say, f me.

    Apple Podcasts
    1
    chefcr28
    United States6 months ago
  • Great Podcasts!

    Insightful and impactful conversations, always great to tune in. Josh is a treat to listen to!

    Apple Podcasts
    5
    CT DES
    Philippines4 years ago
  • Entertaining, insightful, and actionable! 🔥

    Whether you’re well established as a restauranteur or just getting started carving out a profitable niche that’s ready to grow, this is a must-listen podcast for you! Josh does an incredible job leading conversations that cover a huge breadth of topics related to the ins and outs of building a thriving business you can be proud of with leaders who’ve actually experienced success themselves. Highly recommend listening and subscribing!

    Apple Podcasts
    5
    ASobering
    United States5 years ago
  • Today’s episode needs fixed!!

    Hey Josh, listen to your podcast daily! Today’s most recent show needs edited badly. The clips run over each other so everyone is talking at the same time and then long silent pauses! Other than that, this podcast is great!!

    Love it. Great guest, very pertinent info.

    Apple Podcasts
    5
    Cosmicnic6
    United States5 years ago
  • Josh!!

    Josh you are just awesome! Thanks so much for a fun interview! Keep the faith! Stay safe! Max

    Apple Podcasts
    5
    chicknmax
    United States5 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

There are mixed opinions on the host's interviewing style, with some suggesting he could give guests more speaking time.
Positive feedback emphasizes the authenticity and engaging nature of the content, making it a favorite resource for both new and seasoned restaurateurs.
Listeners often report feeling motivated and inspired to apply the valuable lessons learned from each episode.
Listeners appreciate the real-world insights and actionable strategies offered by guests from diverse backgrounds in the restaurant industry.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Scale Without Standardizing Everything: Barry McGowan on Protecting Culture During Global Expansion
Q: What should independent operators steal from your playbook?
Hire for values and humility, train relentlessly, nurture a team that loves to serve, and maintain a culture of collaboration and accountability so every shift is focused on delivering a remarkable guest experience.
Creating a Community of Superfans: Why Mahesh Sadarangani Believes Culture Beats Coffee Every Time
Q: What should we steal from you? What are the habits, the tactics, the tools that have served you well that we could emulate?
Being a CEO, the answers to all of our problems are found in your stores. I always tell my team to talk to our frontline team members and customers.
Guess Less, Profit More: Ronald Cardwell on Why Most Food Cost Strategies Fail
Q: How do you see operators confusing control with what's actually luck in managing food costs?
Ron explains that many operators rely on their years of experience and may just guess when to change their oil without truly understanding its quality, leading to luck rather than informed decision-making.
Scaling through Community Engagement: Daniel Rickenmann on What Restaurants Can Learn From Politicians
Q: How do you not internalize the critical feedback?
By learning from criticism and not taking it personally, treating complaints as opportunities to improve.
Scaling through Community Engagement: Daniel Rickenmann on What Restaurants Can Learn From Politicians
Q: What has politics taught you that would have served you well as a restaurateur?
Understanding more about the public and recognizing opportunities beyond your immediate environment can lead to increased business.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

Conversations center around innovative strategies for success in the restaurant industry. Frequent discussions involve business processes, customer engagement, and marketing techniques that resonate with new and seasoned restaurateurs alike. Insights from industry leaders, restaurateurs, and chefs provide actionable takeaways on how to build and sustain profitable restaurant businesses. Noteworthy themes include embracing technology, advocating for social change, and creating emotional connections with customers, ensuring the content is both relevant and transformational for those in the food service sector.

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Which podcasts are similar to this podcast?

These podcasts share a similar audience with this podcast:

1. The Dave Chang Show
2. The Restaurant Prosperity Formula
3. The Prof G Pod with Scott Galloway
4. All-In with Chamath, Jason, Sacks & Friedberg
5. Restaurant Rockstars Podcast

How many episodes of this podcast are there?

this podcast launched 6 years ago and published 669 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Barry McGowan
2. Brandon Hoy
3. Justin Cucci
4. Alex Pfaffenbach
5. Mahesh Sadarangani
6. Mike Smith
7. Daniel Rickenmann
8. Anand Tumuluru

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