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Artwork for FULL COMP: The Voice of the Restaurant Industry Revolution

FULL COMP: The Voice of the Restaurant Industry Revolution

Josh Kopel
Restaurant Industry
Hospitality Industry
Restaurant Marketing
Customer Experience
Restaurant Management
Restaurant Profitability
Leadership
Hospitality
Marketing Strategies
Yelp
Entrepreneurship
Profitability
Guest Experience
Catering
Covid-19
Customer Loyalty
Franchising
Branding
AI In Hospitality
Business Strategy

What if I told you that the difference between struggling and thriving in the restaurant industry is just one conversation away? I’m Josh Kopel, a Michelin-awarded restaurateur who’s spent decades building blockbuster brands across every tier of dining. I know the challenges you’re facing—because I’ve been there. That’s why I created FULL COMP. Every week, I go one-on-one with the smartest minds i... more

PublishesTwice weeklyEpisodes695Founded6 years ago
Number of ListenersCategories
MarketingEntrepreneurshipBusiness

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Artwork for FULL COMP: The Voice of the Restaurant Industry Revolution

Latest Episodes

What if the biggest risk in scaling your restaurant isn’t the market, but the people you trust to grow it?

Peter Wright has spent decades inside brands like Starbucks, Panera, and now Jollibee, building systems that scale through people. But what he... more

Celebrity can create trial. It cannot create loyalty.

Josh Halpern helped take Big Chicken from 2 units to nearly 50, but in this conversation he is clear about the trap behind celebrity-backed restaurant brands: people may come once because of the ... more

What if the fastest way to stand out in a crowded market is to say no to the one thing everyone expects?

Jenn Saesue and Chat Suansilphong didn’t just open another Thai restaurant, they rejected the playbook entirely. No pad thai. No bloated menu. J... more

Most restaurant brands think their problem is sales. Scott Snyder thought he was walking into a franchise sales problem at Badass Coffee of Hawaii. What he found was much bigger: a brand with enormous recall, loyal memories, and a great product, but ... more

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Recent Guests

Peter Wright
Executive with franchise and growth experience at Starbucks, Panera, and Jollibee
Jollibee
Episode: Peter Wright: Stop Chasing New Customers
Josh Halpern
CEO of Big Chicken; leader at Craveworthy Brands
Big Chicken, Craveworthy Brands
Episode: How to Build a Restaurant People Actually Want: Josh Halpern, Big Chicken & Craveworthy Brands
Jenn Saesue
Co-founder of Fish Cheeks and Bangkok Supper Club
Fish Cheeks NYC / Bangkok Supper Club
Episode: No Classics, No Apologies: Jenn Saesue & Chat Suansilphong on the Identity-First Strategy That Built Their Empire
Chat Suansilphong
Co-founder of Fish Cheeks and Bangkok Supper Club
Fish Cheeks NYC / Bangkok Supper Club
Episode: No Classics, No Apologies: Jenn Saesue & Chat Suansilphong on the Identity-First Strategy That Built Their Empire
Scott Snyder
CEO of Badass Coffee in Hawaii
Badass Coffee of Hawaii
Episode: How to Build a Restaurant People Can Remember: Scott Snyder, Badass Coffee of Hawaii
Amanda Maneesilasan
Chef and restaurateur taking over family restaurant and leading menu overhaul
Bon Bon Burger / Band Ban Burger concepts
Episode: Your Best-Selling Dishes Might Be Killing Your Restaurant: Amanda Maneesilasan on Letting Go to Level Up
Michael Russo
Chief Growth Officer, Wild Bill's
Wild Bill's
Episode: Ditch the Storefront: Michael Russo on Going Where Customers Are, Failing with Discipline, and Building a Franchise That Scales
Koji Kanematsu
Founder aiming to popularize Onigiri in the U.S.
Onigiri concept
Episode: Trends Fade, Essentials Don't: Koji Kanematsu on Patience, Painful Pivots, and Building a Concept That Lasts
Matt Jozwiak
Founder of Rethink Food
Rethink Food
Episode: Stop Planning, Start Serving: Matt Jozwiak on Turning Action into Impact and Scaling a New Restaurant Economy

Host

Josh Kopel
Host of FULL COMP: The Voice of the Restaurant Industry Revolution

Reviews

4.9 out of 5 stars from 166 ratings
  • Stop talking so much

    Josh - you aren’t the smartest in the room. Quit boasting about all of what you know and your accomplishments and let the people on your show TALK. Shawn Ryan is successful because he is talking less than 5% of the show. Ask more questions and let them speak instead of always adding to what they say, f me.

    Apple Podcasts
    1
    chefcr28
    United States10 months ago
  • Great Podcasts!

    Insightful and impactful conversations, always great to tune in. Josh is a treat to listen to!

    Apple Podcasts
    5
    CT DES
    Philippines4 years ago
  • Entertaining, insightful, and actionable! 🔥

    Whether you’re well established as a restauranteur or just getting started carving out a profitable niche that’s ready to grow, this is a must-listen podcast for you! Josh does an incredible job leading conversations that cover a huge breadth of topics related to the ins and outs of building a thriving business you can be proud of with leaders who’ve actually experienced success themselves. Highly recommend listening and subscribing!

    Apple Podcasts
    5
    ASobering
    United States5 years ago
  • Today’s episode needs fixed!!

    Hey Josh, listen to your podcast daily! Today’s most recent show needs edited badly. The clips run over each other so everyone is talking at the same time and then long silent pauses! Other than that, this podcast is great!!

    Love it. Great guest, very pertinent info.

    Apple Podcasts
    5
    Cosmicnic6
    United States5 years ago
  • Josh!!

    Josh you are just awesome! Thanks so much for a fun interview! Keep the faith! Stay safe! Max

    Apple Podcasts
    5
    chicknmax
    United States6 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Episode critiques vary, with some listeners noting pacing or production quality issues.
The overall sentiment highlights valuable, actionable content with strong guest lineups.
The host keeps conversations insightful and practical for operators.
Guests provide real-world, actionable growth lessons for hospitality.
Listeners praise the show's authenticity and hands-on approach to branding and scaling.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

No Classics, No Apologies: Jenn Saesue & Chat Suansilphong on the Identity-First Strategy That Built Their Empire
Q: But if you two didn't, I'm curious to know, how did you figure it out? Did you figure it out independently? Did you sort through it together?
They learned to complement each other by leveraging shared experiences, testing ideas, and ultimately aligning on what each could contribute best to the business, rather than forcing a single path.
How to Build a Restaurant People Actually Want: Josh Halpern, Big Chicken & Craveworthy Brands
Q: What is the unfair advantage Craveworthy brings to the table when investing in brands?
The team emphasizes operating leverage via shared services, a scalable supply chain, and the ability to convert space efficiently across multiple concepts, allowing per-unit costs to be reduced while maintaining strong brand equity.
How to Build a Restaurant People Actually Want: Josh Halpern, Big Chicken & Craveworthy Brands
Q: What makes you uniquely qualified to do this thing you had never done before?
Josh Halpern explains his transition from over two decades in consumer packaged goods to restaurant leadership, highlighting the advantage of cross-functional experience and the ability to scale brands through shared services and portfolio strategy.
How to Build a Restaurant People Actually Want: Josh Halpern, Big Chicken & Craveworthy Brands
Q: What are you doing this month to make sure your business grows?
Josh Kopel asks about growth strategies, and the guest outlines a plan centered on AI-enabled marketing, faster execution, and leveraging proven tactics to drive growth without getting bogged down in details.
How to Build a Restaurant People Can Remember: Scott Snyder, Badass Coffee of Hawaii
Q: What was the first thing you looked at when you joined Badass Coffee of Hawaii and why?
I focused on the three legs of the stool—brand, product, and infrastructure—and started with the brand to determine if it was memorable, disruptive, and emotionally engaging, because the brand is the primary anchor for all growth strategies and franchisee trust.

Audience Metrics

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

Across recent episodes, listeners get a focused playbook for building, scaling, and differentiating hospitality concepts. Conversations routinely center on menu discipline and brand storytelling, growth through franchising or multi-unit strategies, and leadership that balances tradition with innovation. Guests range from chefs and restaurateurs to marketers and operators who share pragmatic lessons on customer experience, operations, and sustainable revenue beyond the dining room. A standout throughline is turning bold ideas into durable brands—whether through authentic menus, content-driven marketing, or community-aligned growth—delivered with practical anecdotes and measurable takeaways. The show often features guests who are founders or ... more

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1. The Morgan Housel Podcast
2. The Game with Alex Hormozi
3. Morning Brew Daily
4. BigDeal
5. Founders

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this podcast launched 6 years ago and published 695 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Peter Wright
2. Josh Halpern
3. Jenn Saesue
4. Chat Suansilphong
5. Scott Snyder
6. Amanda Maneesilasan
7. Michael Russo
8. Koji Kanematsu

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