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Artwork for From the Horse's Mouth: Intrepid Conversations

From the Horse's Mouth: Intrepid Conversations with Phil Fersht

Phil Fersht
Artificial Intelligence
Automation
Blockchain
Technological Disruptions
Stablecoins
Digital Transformation
Decentralized Finance
Supply Chain Management
Digital Core
Business Transformation
Change Management
Inflection AI
Generative AI
Cybersecurity
Financial Services
Mindsprint
Accenture
Workplace Future
Talent Development
Gen.ai

As technology rapidly evolves, the world has undergone a significant transformation. Society has shifted from being human-centered to a complex web of digital automation, AI, and human workers who support it. This rapid innovation outpaces regulations and threatens social mobility.

The rise of AI presents a critical challenge: how can businesses and policymakers ensure that AI enhances, rather tha... more

PublishesTwice monthlyEpisodes33Foundeda year ago
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Business

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Artwork for From the Horse's Mouth: Intrepid Conversations

Latest Episodes

Agentic AI. Culture wars. Rewiring leadership. In this electric conversation, Phil Fersht, CEO of HFS Research, sits down with Karthik Krishnamurthy, CEO of Ascendion, to explore why the future of work isn’t just being automated, it’s being reimagine... more

What happens when a Gen Z podcast host from New York City goes head-to-head with a seasoned analyst on AI, economic angst, and the generational wealth gap?

In this episode of The Horse’s Mouth, Phil Fersht sits down with Ed Elson, the Gen Z co-host ... more

What happens when America’s bluntest business voice meets its sharpest industry analyst?

In this unfiltered and high-voltage conversation, HFS CEO Phil Fersht sits down with NYU Professor, best-selling author, and media provocateur Scott Galloway (... more

How do you drive transformation when every global signal is flashing red, yellow... and green?

In this episode of From the Horse’s Mouth, Phil Fersht sits down with Manish Sharma, Chief Strategy and Services Officer for Accenture, to talk about navi... more

Global alliances are shifting. Tech stacks are splitting. And social media is reshaping democracy in real time. In this electrifying episode, Fareed Zakaria, a renowned journalist, CNN host, and global affairs analyst, joins Phil Fersht to unpack the... more

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Ron Walker, Head of Global Managed Services at KPMG, sits down with Phil Fersht to unpack how AI is reshaping services—and why enterprise leaders can’t afford to wait.

They explore the “Kodak moment” facing traditional tech firms, the critical shift... more

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When you spin out of one of the world’s largest agribusiness supply chains with the ambition to reimagine enterprise services, people take notice.

In this episode, Suresh Sundararajan, CEO and Co-Founder of Mindsprint, joins HFS CEO Phil Fersht to u... more

Are we stuck iterating when we should be innovating?

Brian Solis, Head of Global Innovation at ServiceNow, joins Phil Fersht on From the Horses' Mouth to unpack the AI paradox. Why is AI maturity declining even as capabilities explode? The answer ... more

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Recent Guests

Manish Sharma
Chief Services Officer at Accenture with over 15 years of experience in the services industry.
Accenture
Episode: Deals, Data, and Deglobalization: Manish Sharma in the Hot Seat with Phil Fersht
Fareed Zakaria
Renowned journalist and author
CNN
Episode: TikTok, Tariffs, and Tech Wars: Phil Fersht pods with Fareed Zakaria
Ron Walker
Head of Global Managed Services at KPMG
KPMG
Episode: AI, Agents, and Ambitions: KPMG's Ron Walker on Rebuilding the Services Stack
Brian Solis
Head of Global Innovation for ServiceNow, a digital anthropologist, and futurist
ServiceNow
Episode: Dogs, Dial-Up, and Disruption: My conversation with Brian Solis
Dana Daher
Analyst at HFS and anthropologist focusing on the intersection of human behavior and technology.
HFS Research
Episode: Dana Daher: Reclaiming Human Thinking in the Age of AI Shortcuts
Sandeep Dadlani
Chief Digital Officer at UnitedHealth Group
UnitedHealth Group
Episode: Sandeep Dadlani: Why Healthcare Needs AI That Listens—Not Just Learns
Vijay Tella
CEO and founder of Workato
Workato
Episode: Vijay Tella: It's Time to Rethink Enterprise Orchestration
May Habib
CEO and co-founder of Writer, an enterprise agent builder platform.
Writer
Episode: May Habib: Why Agentic AI Needs Guts, Grit - and the Human Touch
Pascal Bornet
Consultant with over 20 years of experience in automation and AI
Author of 'Intelligent Automation' and 'Agentic AI'
Episode: Episode 8: Pascal Bornet: Lead with Agentic AI — or Risk Being Replaced

Host

Phil Fersht
Host known for insightful conversations about technology's role in business and society, focusing on AI, digital transformation, and innovation.

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Talking Points

Recent interactions between the hosts and their guests.

Deals, Data, and Deglobalization: Manish Sharma in the Hot Seat with Phil Fersht
Q: What skills should universities and governments be prioritizing for the next decade of work?
Basic process and technology skills, continuous education programs, and promoting curiosity are essential.
Deals, Data, and Deglobalization: Manish Sharma in the Hot Seat with Phil Fersht
Q: How do you see AI changing the balance between human talent and machine intelligence?
AI is not replacing people but rather tasks, enhancing opportunities for creativity and innovation among workers.
Phil Meets Prof G: Rage, Reform, and Reclaiming America
Q: When are we going to stop talking about AI?
AI discussion will probably persist for the next two to three years, becoming a premier business story.
Phil Meets Prof G: Rage, Reform, and Reclaiming America
Q: What advice do you have for CEOs in particular, weighing if and how to speak out on political issues?
It's often a bad idea for companies to engage in politics as it can alienate segments of their stakeholders.
Coffee, Cotton… and Code: How Mindsprint Is Rewriting the Tech Services Playbook
Q: What advice would you give to other leaders looking to incorporate AI into their organizations?
Tech companies must adopt an AI-first agenda to survive and grow, while non-tech companies should recognize the transformative role of AI in organizational structure.

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What is This Podcast about and what kind of topics does it cover?

Exploring the evolving landscape of technology, the content centers around the impact of AI, automation, and digital transformation on businesses and society. Key discussions include the implications of AI on job roles, creativity, and the necessary adaptations businesses must make in the face of technological change. The podcast emphasizes the importance of continuous learning and digital literacy as essential tools for navigating this complex web of automation, urging organizations to leverage AI for enhancing human capabilities rather than replacing them. Noteworthy themes address economic disparities, corporate responsibility, and the emerging dynamics between technology and human experience, providing listeners with valuable insights i... more

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this podcast launched a year ago and published 33 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Manish Sharma
2. Fareed Zakaria
3. Ron Walker
4. Brian Solis
5. Dana Daher
6. Sandeep Dadlani
7. Vijay Tella
8. May Habib

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