Five-Star Fitness by The Fit Guide
The Fit GuideElevating Fitness Through Hospitality. Presented by Jack Thomas and Matt Lavender, Five-Star Fitness will teach you the very best hospitality practices and secrets that have been elevating the world's best hotels and Michelin star restaurants for over 100 years. Learn from Matt's background as former Global Director of Evaluations for Forbes Travel Guides, working with the world's leading hospital... more
| Publishes | Weekly | Episodes | 41 | Founded | 9 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessManagement | |||
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Latest Episodes
Barry and Shay Kostabi of Fitcarma join the show to talk about what it really takes to build a meaningful, five-star fitness brand. At the centre of their work is helping operators find their “North Star” and use it to guide everything, from the memb... more
In this episode, Matt and Jack break down how the world’s best gyms approach service recovery and turn complaints into a competitive advantage. From handling feedback in the moment to using structured frameworks like LEARN, they explore how resolving... more
Will Brereton joins the show to share what a five-star fitness experience means to him, drawing on his experience with Les Mills, Beachbody, and as GM for ClassPass UK and Ireland. More recently, he founded SH1FT, a concept focused on redefining how ... more
In this episode, Matt and Jack break down how the world’s best gyms turn feedback into a competitive advantage. From asking better questions to capturing meaningful insights, they explore how feedback can improve service, strengthen teams and shape a... more
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Apple Podcasts | #209 |  Australia/Business/Management |
Apple Podcasts | #169 |  Ireland/Business/Management |
Apple Podcasts | #208 |  Hong Kong/Business/Management |
Apple Podcasts | #222 |  Spain/Business/Management |
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Frequently Asked Questions About Five-Star Fitness by The Fit Guide
What is Five-Star Fitness by The Fit Guide about and what kind of topics does it cover?
Focused on bridging the gap between hospitality and fitness, content covers a wide array of topics relevant to enhancing customer service and overall member experiences in the fitness industry. Key discussions highlight innovative ideas drawn from high-end hospitality practices, such as those seen in Michelin-starred establishments and luxury hotels. The hosts leverage their backgrounds to provide insights into improving fitness brands through effective service strategies, emphasizing the significance of a warm customer experience and team culture. Listeners are likely to find valuable knowledge about integrating hospitality principles into their fitness ventures, with an aim to elevate standards within the industry.
Where can I find podcast stats for Five-Star Fitness by The Fit Guide?
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How many listeners does Five-Star Fitness by The Fit Guide get?
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What are the audience demographics for Five-Star Fitness by The Fit Guide?
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How many subscribers and views does Five-Star Fitness by The Fit Guide have?
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Which podcasts are similar to Five-Star Fitness by The Fit Guide?
These podcasts share a similar audience with Five-Star Fitness by The Fit Guide:
1. The Business of Boutique Fitness
2. My First Million
3. Behind Gym Doors | A Fitness Business Podcast
4. Life On Your Terms with Phil Graham
How many episodes of Five-Star Fitness by The Fit Guide are there?
Five-Star Fitness by The Fit Guide launched 9 months ago and published 41 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact Five-Star Fitness by The Fit Guide?
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What guests have appeared on Five-Star Fitness by The Fit Guide?
Recent guests on Five-Star Fitness by The Fit Guide include:
1. Jennifer Vaughan Maanavi
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