
Elevating Fitness Through Hospitality. Presented by Jack Thomas and Matt Lavender, Five-Star Fitness will teach you the very best hospitality practices and secrets that have been elevating the world's best hotels and Michelin star restaurants for over 100 years. Learn from Matt's background as former Global Director of Evaluations for Forbes Travel Guides, working with the world's leading hospital... more
| Publishes | Weekly | Episodes | 30 | Founded | 6 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessManagement | |||

To be in the top 1% of gyms globally, you must deliver hospitality that is ‘unreasonable’. This episode is inspired by the popular book from Will Guidara, Unreasonable Hospitality that celebrates next-level anticipatory service, creativity and genuin... more
Debra Strougo founded and exited Row House, an award-winning brand at The Fit Guide, and now advises leading fitness and wellness brands as a founder ‘co-pilot’.
In this episode we discuss how she created the Row House experience, what she learned f... more
Anticipatory service is about being one step ahead. It’s knowing what a guest or client needs before they have to ask, and acting on it in a way that feels natural, not forced.
In this episode, Matt and Jack break down what anticipatory service real... more
KX Pilates is one of the industry’s leading Pilates brands and has consistently scored well in our anonymous evaluation process across multiple global markets.
Selina Bridge, KX Pilates CEO, shares how they’ve scaled strong culture and excellent ser... more
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Apple Podcasts | #227 |
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Content focuses on bridging the gap between the hospitality industry and fitness, emphasizing how excellence in customer service can elevate gym experiences. The hosts discuss various aspects of hospitality, including the importance of member experiences, training, and creating a welcoming environment. Episodes feature interviews with successful fitness entrepreneurs who share strategies on blending customer-centric approaches derived from high-end hospitality practices into fitness settings. This unique angle not only provides actionable insights for gym owners but also highlights the evolving expectations of fitness consumers, encouraging listeners to think differently about how fitness facilities operate and engage with their clients.
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These podcasts share a similar audience with Five-Star Fitness by The Fit Guide:
1. The Fitness Marketing Agency Podcast
2. The Mel Robbins Podcast
3. Mamamia Out Loud
4. WTF Gym Talk
5. How I Work
Five-Star Fitness by The Fit Guide launched 6 months ago and published 30 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on Five-Star Fitness by The Fit Guide include:
1. Jennifer Vaughan Maanavi
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