
Elevating Fitness Through Hospitality. Presented by Jack Thomas and Matt Lavender, Five-Star Fitness will teach you the very best hospitality practices and secrets that have been elevating the world's best hotels and Michelin star restaurants for over 100 years. Learn from Matt's background as former Global Director of Evaluations for Forbes Travel Guides, working with the world's leading hospital... more
| Publishes | Weekly | Episodes | 18 | Founded | 3 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessManagement | |||

When someone visits your gym for the first time, it’s make or break. Do a good job and you could have a client for life. Get it wrong and they may never return, or even tell their friends not to.
Data from The Fit Guide shows that many gyms are miss... more
James McMillian is the president of Tone House, one of New York’s most iconic and well-known strength and conditioning studios and The Fit Guide Award of Excellence winner.
James builds both his team and the member experience with an athlete’s minds... more
What can gyms and coaches learn from Broadway and the world’s leading hotels and restaurants? Rain or shine, five-star service must always be delivered.
In today’s episode, hosts Matt Lavender and Jack Thomas explore the concept of ‘hospitality as t... more
At The Fit Guide we’ve visited and evaluated over 400 clubs across the globe. Based on our data, Matt and Jack discuss the ten brands that have scored not just highly, but also consistently, through our comprehensive, objective process.
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How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
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Apple Podcasts | #233 |
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Focused on enhancing the intersection of fitness and hospitality, the content covers a range of topics pertinent to improving customer experiences in fitness environments. Hosts share insights into how the fitness industry can adopt hospitality principles, drawing parallels with high-end service models such as those found in top hotels and Michelin-starred restaurants. The discussions often delve into best practices for creating welcoming atmospheres, personalizing client interactions, and instilling hospitality-oriented cultures within fitness organizations. Overall, it offers valuable strategies and stories aimed at fitness professionals and entrepreneurs who wish to elevate their service standards and customer satisfaction.
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These podcasts share a similar audience with Five-Star Fitness by The Fit Guide:
1. Fitness Business Asia Podcast
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3. Fitness Business Podcast: Leadership, Innovation, and Profit
4. The Business of Boutique Fitness
5. All-In with Chamath, Jason, Sacks & Friedberg
Five-Star Fitness by The Fit Guide launched 3 months ago and published 18 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on Five-Star Fitness by The Fit Guide include:
1. Jennifer Vaughan Maanavi
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