CX After Hours
Yuma AIRetail and ecommerce don’t slow down. Orders stack up. Tickets spike. Dashboards glow red. And somewhere between the queue and the quarterly review, the relationship with the shopper can start to feel…transactional.
CX After Hours is a space for CX leaders and operators to step out of the noise.
When the day winds down and the metrics stop updating, this is where we exhale. Where we take stock. ... more
| Episodes | 2 | Founded | 3 days ago | Categories | CareersBusiness |
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Listen to this Podcast
Latest Episodes
Most e-commerce brands think they have a retention problem.
But according to Eli Weiss, they often have something deeper: a customer experience problem.
In the first episode of CX After Hours, Eli joins hosts Guillaume Luccisano and Anya Kelly to u... more
CX After Hours is the podcast for customer experience leaders and operators in retail and e-commerce navigating the space between customer expectations and business goals.
Because in CX, you sit in the middle.
You want to do right by the customer -... more
Key Facts
Chart Rankings
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Apple Podcasts | #19 |  New Zealand/Business/Careers |
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Audience Metrics
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Frequently Asked Questions About CX After Hours
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How many episodes of CX After Hours are there?
CX After Hours launched 3 days ago and published 2 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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