Customer Experience Patterns Podcast
Sam SternEvery 2 weeks, customer experience expert Sam Stern will explain a customer experience pattern that underpins some of the World's best customer experiences. Patterns are models or designs dervied from real-world examples that have been proven to work.
The episodes will include detailed descriptions of the Pattern, data and evidence to supports its importance, and instructions to follow the pattern... more
| Publishes | Weekly | Episodes | 112 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessMarketingManagement | |||
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Latest Episodes
Marion's LinkedIn Profile
Folks, I can't stress how good this content is, please follow the links:
* Marion's epic LinkedIn post with an absolute treasure trove of CX knowledge
* Marion's post on Building a Unified Journey Framework step by step... more
Episode 100 of the podcast.
Connect with Sam on LinkedIn - I share customer experience content multiple times a week, and love hearing from listeners with questions or ideas for topics.
Subscribe to my newsletter, Customer Experience Patterns - I p... more
Marion's LinkedIn Profile
Folks, I can't stress how good this content is, please follow the links:
* Marion's epic LinkedIn post with an absolute treasure trove of CX knowledge
* Marion's post on Building a Unified Journey Framework step by step... more
Connect with Sam on LinkedIn - I share customer experience content multiple times a week, and love hearing from listeners with questions or ideas for topics.
Subscribe to my newsletter, Customer Experience Patterns - I publish a new edition with eac... more
Key Facts
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Chart Rankings
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Apple Podcasts | #30 |  Sweden/Business/Marketing |
Apple Podcasts | #49 |  Finland/Business/Marketing |
Apple Podcasts | #96 |  Brazil/Business/Marketing |
Talking Points
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Audience Metrics
Listeners, social reach, demographics and more for this podcast.
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Frequently Asked Questions About Customer Experience Patterns Podcast
What is Customer Experience Patterns Podcast about and what kind of topics does it cover?
Focused on the intricacies of customer experience, a customer experience expert engages listeners by exploring various customer experience patterns derived from successful real-world examples. Each episode provides detailed insights into these patterns, emphasizing the significance of integrating data and evidence to enhance customer interactions. Topics often revolve around the interconnection between customer and employee experiences, trust-building, and the transformative role of artificial intelligence in shaping effective customer journeys. Noteworthy is the emphasis on actionable strategies that professionals can implement, making the content particularly valuable for those in management and consulting roles seeking to improve custome... more
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How many listeners does Customer Experience Patterns Podcast get?
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How many subscribers and views does Customer Experience Patterns Podcast have?
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Which podcasts are similar to Customer Experience Patterns Podcast?
These podcasts share a similar audience with Customer Experience Patterns Podcast:
1. The CX Cast
2. ReThinking
3. Pivot
4. The Daily
5. Freakonomics Radio
How many episodes of Customer Experience Patterns Podcast are there?
Customer Experience Patterns Podcast launched 2 years ago and published 112 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact Customer Experience Patterns Podcast?
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Where can I see ratings and reviews for Customer Experience Patterns Podcast?
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How do I access podcast episode transcripts for Customer Experience Patterns Podcast?
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What guests have appeared on Customer Experience Patterns Podcast?
Recent guests on Customer Experience Patterns Podcast include:
1. Marion Boberg
2. Mark Levy
3. Tamar Cohen
4. Salman Sharif
5. Gloria Gupta
6. Paul Pember
7. Michael Mattson
8. David Troke
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.