Doing Customer Experience Right with Stacy Sherman
Doing CX Right®The Doing CX Right Podcast is a resource for businesses striving to increase revenue, reduce costs, and achieve sustainable competitive differentiation. Companies often pursue these goals ineffectively. This podcast challenges conventional thinking through innovative customer experience (CX) strategies. Each episode offers expert advice, blending human-centric approaches with the latest technology... more
| Publishes | Weekly | Episodes | 134 | Founded | 3 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | MarketingBusiness | |||
Listen to the Podcast
Latest Episodes
Are your customers feeling like just another face in the crowd? How can you transform their experience into a personalized, unforgettable journey? In this episode, Stacy Sherman and Harry Hynekamp, former VP of Guest Experience at Mercedes-Benz Stadi... more
How does employee experience impact customer referrals and brand reputation? Disgruntled former employees sharing negative experiences can deter potential customers, causing revenue loss and reputational damage. This insightful episode uncovers the c... more
Are you struggling to build lasting customer loyalty? Discover proven strategies on this episode of Doing CX Right. Host Stacy Sherman reflects on an enlightening conversation with marketing legend Seth Godin. Unpack five actionable strategies that c... more
You likely know the importance of a customer-centric culture, but how do you effectively implement and gauge its success? Stacy Sherman and guest Sam Stern, Senior Manager of CX at LinkedIn, answer these questions and more, including why prioritizing... more
Insights
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Reviews
- I love this conversation!
I’ve done countless podcasts over the years, and I have to say that Doing Customer Experience Right with Stacy Sherman is unique. Not your average Q
Apple Podcasts5Joe Calloway
United States5 months ago - Incredible Value
Stacy delivers great content with her selection of experts and her interviewing skills. Her understanding of the CX marketplace is the key to her success. I appreciate the depth of value she brings to her listeners with each episode. Many of the podcasts deserve a repeat listen as the content is that rich!
Apple Podcasts5LAFatlUnited States6 months ago - Great podcast about CX
I really enjoy every episode of Stacy’s shows! It’s outstanding. Thank you so much for publishing this podcast regularly!
Apple Podcasts5UgGreg
Switzerland7 months ago - Excellent CX Content
There’s a reason Stacy Sherman was recently named one of the top 30 CX pros — she understands both CX and how to share her knowledge. Her podcast brings leaders in the discipline of CX from both B2B and B2C who share their knowledge of top CX challenges, their perspective on CX, how they built their careers, and how CX leaders can build and run successful CX organizations that bring value to customers and companies alike.
Apple Podcasts5AJC in LAUnited States7 months ago - Awesome podcast
I love this approach and this topic! Not enough folks focused on CX- grateful for this one!
Apple Podcasts5StillTheSeaUnited States8 months ago
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Chart Rankings
Apple Podcasts | #44 |  Saudi Arabia/Business/Marketing |
Apple Podcasts | #129 | Switzerland/Business/Marketing |
Apple Podcasts | #190 |  Brazil/Business/Marketing |
Apple Podcasts | #205 |  Poland/Business/Marketing |
Apple Podcasts | #232 |  United Arab Emirates/Business/Marketing |
Audience
Listeners, engagement and demographics and more for this podcast.
| Listeners per Episode | Gender Skew | Engagement Score | |||
|---|---|---|---|---|---|
| Primary Location | Social Media Reach | ||||
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Doing Customer Experience Right launched 3 years ago and published 134 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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