The Delighted Customers Podcast with Mark Slatin
Mark Slatin | The Agile BrandWelcome to the Delighted Customers Podcast, your go-to resource for practical insights and thought leadership in enhancing customer experiences. Recently ranked in the top 20 on Apple’s Management charts in the US, we bring you discussions with top experts aimed at empowering leaders to elevate customer experience.
| Publishes | Weekly | Episodes | 86 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | ManagementBusinessMarketing | |||
Listen to the Podcast
Latest Episodes
You’ve just been hired as the Chief Experience Officer to run a financial services firm. What are the keys to driving sustained success? more
How can you design experiences to drive customer loyalty? more
Dr. Judy Wolfe, who still practices as an ER doctor, talks about the transformative power of patient experience in healthcare. We dive into the critical role of trust, and how reimagining job titles and communication training can revolutionize caregi... more
Keith Ferguson brings his wealth of experience as an entrepreneur along with his career in academia (MSU and FSU) to share his wisdom on customer advocacy. Keith defines customer advocacy and then we talk about the financial impact of having customer... more
Insights
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Reviews
- Enlightening conversation
I always learn the practical ways of doing something. And this podcast inspires me to think beyond typical possibilities.
Apple Podcasts5Noriskforme
United Statesa year ago - Must listen for all business leaders who put customers first
Great insights for business leaders who want to differentiate their brand by the experience they deliver to their customers.
Apple Podcasts5markslatinUnited States2 years ago
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Chart Rankings
Apple Podcasts | #12 | United States/Business/Management |
Apple Podcasts | #96 | United States/Business |
Apple Podcasts | #43 |  Ireland/Business/Management |
Apple Podcasts | #59 |  United Arab Emirates/Business/Management |
Audience
Listeners, engagement and demographics and more for this podcast.
| Listeners per Episode | Gender Skew | Engagement Score | |||
|---|---|---|---|---|---|
| Primary Location | Social Media Reach | ||||
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The Delighted Customers Podcast launched 2 years ago and published 86 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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