The Delighted Customers Podcast with Mark Slatin
Mark Slatin | The Agile BrandWelcome to The Delighted Customers Podcast — your go-to resource for practical insights and thought leadership in leadership, change management, and customer experience. Ranked among Apple’s Top 20 in U.S. Management and featured in Forbes, we deliver expert tips and inspiring stories to help you lead with impact and drive meaningful change.
| Publishes | Weekly | Episodes | 162 | Founded | 3 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessManagement | |||
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Latest Episodes
What happens when a profession built on human insight faces a tidal wave of change—from evolving business demands to the rise of AI? How do CX leaders stay relevant and drive meaningful results in this new landscape?
This episode digs deep into the... more
I would like to recommend The Jordan Harbinger Show. The show dives into the minds of some fascinating guests. I have become a regular listener and I hope you enjoy it too!
What drives customers to cling fiercely to a brand, even when it means paying more or overlooking problems others wouldn’t forgive? Is our political identity quietly fueling a new kind of “super loyalty” that’s transforming customer behavior, for bet... more
What happens when your company’s reputation—and your customers’ trust—hangs by a thread? Are you ready for a moment when a crisis isn’t just possible, but inevitable?
In this episode, I dive deep into one of the most critical topics for today’s lea... more
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- Foundational nuggets to implement immediately
No matter who is on the show or what the topic is, I consistently find myself taking away precious nuggets to implement into my personal and professional development. Not just for me, but for my team, my stakeholders and the reasons we are in business, our customers.
Feel free to try any of the nuggets that are offered and you’ll immediately see the transformation in how you and your people interact across the business.
Apple Podcasts5tpOCR
United States9 months ago Great insights. Great guests.
Podchasera year agomark52875- Practical Insights, Real Results
If you’re looking to enhance your customer experience strategies, The Delighted Customers Podcast is the place to start. Mark Slatin’s interviews with industry experts provide actionable insights that lead to real results. This podcast is a game-changer for any business leader.
Apple Podcasts5Justin BanksUnited Statesa year ago - Transform Your Customer Experience
This podcast is a fantastic resource for transforming your customer experience. Mark Slatin’s conversations with experts offer a deep dive into the best practices and strategies that can help any business delight its customers. Highly recommended for CX professionals!
Apple Podcasts5Tara@@United Statesa year ago The Delighted Customers Podcast hosted by Mark Slatin is a standout podcast for business enthusiasts. Mark's insightful interviews and a deep understanding of the topic make each episode educational and engaging. He has a knack for making the topic easily digestible and turning it into actionable advice that listeners can apply to their situations. I highly recommend it - this is time well spent!
Podchaser5a year agoAly_Zenrabbit
Listeners Say
Key themes from listener reviews, highlighting what works and what could be improved about the show.
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #245 | United States/Business/Management |
Apple Podcasts | #65 |  Ireland/Business/Management |
Apple Podcasts | #138 |  Taiwan/Business/Management |
Apple Podcasts | #168 |  Ukraine/Business/Management |
Talking Points
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Frequently Asked Questions About The Delighted Customers Podcast
What is The Delighted Customers Podcast about and what kind of topics does it cover?
Focusing on practical insights and expert advice, this podcast addresses topics essential for business leaders, such as leadership, change management, and customer experience. Through engaging conversations with seasoned professionals, listeners gain valuable strategies and perspectives on enhancing customer relationships, driving innovation, and fostering leadership effectiveness. Unique for its emphasis on actionable takeaways, the content is tailored for those aiming to deepen their understanding of customer-centric business strategies by learning directly from industry experts and thought leaders.
Where can I find podcast stats for The Delighted Customers Podcast?
Rephonic provides a wide range of podcast stats for The Delighted Customers Podcast. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to The Delighted Customers Podcast and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does The Delighted Customers Podcast get?
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What are the audience demographics for The Delighted Customers Podcast?
Rephonic provides comprehensive predictive audience data for The Delighted Customers Podcast, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
How many subscribers and views does The Delighted Customers Podcast have?
To see how many followers or subscribers The Delighted Customers Podcast has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to The Delighted Customers Podcast?
These podcasts share a similar audience with The Delighted Customers Podcast:
1. Freakonomics Radio
2. The Economics of Everyday Things
3. All-In with Chamath, Jason, Sacks & Friedberg
4. Planet Money
5. Hidden Brain
How many episodes of The Delighted Customers Podcast are there?
The Delighted Customers Podcast launched 3 years ago and published 162 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact The Delighted Customers Podcast?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for The Delighted Customers Podcast?
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View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for The Delighted Customers Podcast?
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What guests have appeared on The Delighted Customers Podcast?
Recent guests on The Delighted Customers Podcast include:
1. Michael Meath
2. Dr. Graham Hill
3. Joe Davis
4. Dr. Peter Fader
5. Nick Glimsdahl
6. Mike Aoki
7. Dan McCarthy
8. Travis Chappell
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.