Tired of overly niche customer success conversations that might as well be in a different language? CS School is the podcast that strips customer success back to basics. Tune in so you don’t zone out. Ever wanted to have a full overview of how segmentation works in customer success? Check out CS School. Always wondered what the psychology behind CS is? Head to CS School. Wanna know the best way to tackle renewals? Find out at CS School.
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We discuss the importance of having a customer-centric culture, empowering your team to make decisions, and measuring success beyond just revenue. Whether you are a seasoned leader or just starting out, this episode offers valuable insights into what... more
Jenna Chau was the third official hire at Invelo, so knows a thing or two about getting started from the ground running. In her time so far at Invelo she's built out a customer success function from scratch, expanded her team, and realized that CS is... more
For the most part, customer success tends to operate within tech companies that offer a subscription service, and for the most part, our audience will be familiar with B2B companies. more
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CS School launched 4 months ago and published 6 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Rephonic pulls reviews for CS School from multiple sources, including Apple Podcasts, Castbox, Podcast Addict and more.
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You can view podcasts similar to CS School by exploring Rephonic's 3D interactive graph. This tool uses the data displayed on the 'Listeners Also Subscribed To' section of Apple Podcasts to visualise connections between shows.