CS School
Customer Success CollectiveTired of overly niche customer success conversations that might as well be in a different language? CS School is the podcast that strips customer success back to basics. Tune in so you don’t zone out. Ever wanted to have a full overview of how segmentation works in customer success? Check out CS School. Always wondered what the psychology behind CS is? Head to CS School. Wanna know the best way to... more
| Publishes | Weekly | Episodes | 35 | Founded | 3 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | ManagementBusiness | |||
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Latest Episodes
Can customer success strategies be replicated across different regions and cultures?
In this episode, we sit down with Jomilsa Sousa, a Customer Success Manager based in Dubai, to explore why standardized playbooks often fall short in international... more
Customer success is at an inflection point. AI isn't just a buzzword – it's fundamentally rewriting what it means to be a CSM. Yet adoption in CS is lagging, and those who wait risk being left behind.
In this episode of the CS School podcast, we're ... more
Akash Singh joins us to discuss the importance of customer success in go-to-market (GTM) strategy.
In this episode of CS School, we're joined by Raymond Otero, the Director of Global Customer Experience (Strategic Programs) at Microsoft, about the intersection of customer experience (CX) and customer success (CS).
Raymond discusses the evolution... more
Key Facts
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Reviews
- Hugely valuable insights
I’ve listened to quite a few episodes. There are brilliant guests whose experience I’ve learnt from, particularly Jenna Chau’s tips on building a CS function. The reason for 4 stars is because although the presenter asks thoughtful questions, she does so in quite a stilted way and says ‘you know’ incessantly!
Apple Podcasts4Sadie283
United Kingdom5 months ago
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #201 | United Kingdom/Business/Management |
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Frequently Asked Questions About CS School
Where can I find podcast stats for CS School?
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How many listeners does CS School get?
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What are the audience demographics for CS School?
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How many subscribers and views does CS School have?
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Which podcasts are similar to CS School?
These podcasts share a similar audience with CS School:
1. The Customer Success Pro Podcast
2. The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.
3. CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader
4. Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager
5. Customer Success Talks
How many episodes of CS School are there?
CS School launched 3 years ago and published 35 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact CS School?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for CS School?
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How do I access podcast episode transcripts for CS School?
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What guests have appeared on CS School?
Recent guests on CS School include:
1. Jomilsa Sousa
2. Adam Parsons
3. Akash Singh
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.