CS School
Customer Success CollectiveTired of overly niche customer success conversations that might as well be in a different language? CS School is the podcast that strips customer success back to basics. Tune in so you don’t zone out. Ever wanted to have a full overview of how segmentation works in customer success? Check out CS School. Always wondered what the psychology behind CS is? Head to CS School. Wanna know the best way to... more
| Publishes | Twice monthly | Episodes | 33 | Founded | 3 years ago |
|---|---|---|---|---|---|
| Categories | BusinessManagement | ||||
Listen to this Podcast
Latest Episodes
Akash Singh joins us to discuss the importance of customer success in go-to-market (GTM) strategy.
In this episode of CS School, we're joined by Raymond Otero, the Director of Global Customer Experience (Strategic Programs) at Microsoft, about the intersection of customer experience (CX) and customer success (CS).
Raymond discusses the evolution... more
Think empathy is the key to customer success? It's just the tip of the iceberg! Emotional intelligence (EQ) is the real game-changer, not just for your clients, but for YOU too.
We were lucky enough to chat with EQ champion Jenelle Friday, VP of Cus... more
We discuss the unique challenges and opportunities that CS Ops presents, as well as the specific skill sets and pathways that aspiring professionals in this domain should cultivate.
Join us as we unpack the intricacies of CS Ops, learn about Roger's... more
Key Facts
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Reviews
- Hugely valuable insights
I’ve listened to quite a few episodes. There are brilliant guests whose experience I’ve learnt from, particularly Jenna Chau’s tips on building a CS function. The reason for 4 stars is because although the presenter asks thoughtful questions, she does so in quite a stilted way and says ‘you know’ incessantly!
Apple Podcasts4Sadie283
United Kingdom4 months ago
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #161 |  Norway/Business/Management |
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
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| Professions | Age Range | Household Income | |||
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Frequently Asked Questions About CS School
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How many subscribers and views does CS School have?
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Which podcasts are similar to CS School?
These podcasts share a similar audience with CS School:
1. The Customer Success Pro Podcast
2. New Heights with Jason & Travis Kelce
How many episodes of CS School are there?
CS School launched 3 years ago and published 33 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact CS School?
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