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Artwork for Connecting the Dots

Connecting the Dots

Skip Steward
Leadership
Continuous Improvement
Training Within Industry
Job Relations
PDSA Cycle
Key Behavioral Indicators
Healthcare System
Ideascience
Key Performance Indicators
Idea Generation
Psychological Safety
Organizational Culture
Mindset
Shingo Model
The Matter Of Medicine
Psychological Well-Being
Effective Communication
Creativity
Innovation
TWI

Baptist Management System (BMS) is an improvement system that focuses on creating a holistic management system built on purpose, people, and process. BMS exist within the overall operating system of Baptist Memorial Health Care. BMS promotes and is based on the following 11 Guiding Principles: Respect, Humility, Trust, Empathy, Perfection, Process Focus, Scientific Thinking, Quality at the Source,... more

PublishesWeeklyEpisodes245Founded5 years ago
Number of ListenersCategories
BusinessHealth & FitnessMedicineManagement

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Artwork for Connecting the Dots

Latest Episodes

Dave Garrison is the CEO of Garrison Growth, equipping leaders to generate buy-in and get the best results from their teams. Dave is a seasoned executive with experience as a board member at organizations like Ameritrade and as CEO of public and vent... more

Michael Hein, MS, MD, MHCM, Associate Certified Coach (ACC), believes that when healthcare leaders don’t fully understand complexity, it leads to burnout, turnover, and poor patient care—issues he considers preventable forms of human suffering. Healt... more

Michael Hein, MS, MD, MHCM, Associate Certified Coach (ACC), believes that when healthcare leaders don’t fully understand complexity, it leads to burnout, turnover, and poor patient care—issues he considers preventable forms of human suffering. Healt... more

Michael Hein, MS, MD, MHCM, Associate Certified Coach (ACC), believes that when healthcare leaders don’t fully understand complexity, it leads to burnout, turnover, and poor patient care—issues he considers preventable forms of human suffering. Healt... more

Key Facts

Accepts Guests
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

Recent Guests

Dr. Michael Hein
Author and Executive Leadership Coach at MEDI Leadership
MEDI Leadership
Episode: Shifting Toward Unorthodoxy – Part 1 with Dr. Michael Hein
Nigel Thurlow
Expert in organizational design, former chief of Agile at Toyota, author and speaker
Consultant in industry and business agility
Episode: FLOW: What is Value in Healthcare? with Nigel Thurlow
Lisa Freeman
Senior Advisor at the Stanford School of Medicine and Executive Administrator for the Stanford Medicine Center for Improvement.
Stanford University School of Medicine
Episode: Stanford Medicine Center for Improvement with Lisa Freeman
Gary Peterson
Operations executive at OC Tanner Company, responsible for Supply Chain & Production.
OC Tanner Company
Episode: Gary Peterson; The Improvement Legacy
Dr. Sarah Womack
Expert in organizational transformation and author
Episode: Toyota's Improvement Thinking from the Inside with Dr. Sarah Womack
Kimberly Olson
Medical Staff Professional with experience in health information management and healthcare administration
Episode: Driving Improvement as a Medical Staff Professional (MSP) – with Kimberly Olson
Christian van Nieuwerburgh
An academic at the Centre for Positive Health Sciences, coaching psychologist, and avid motorcyclist.
University of Medicine and Health Sciences
Episode: Radical Listening with Christian van Nieuwerburgh and Robert Biswas-Diener
Robert Biswas-Diener
Wellbeing researcher with 25 years of experience, focusing on positive psychology and consulting.
Episode: Radical Listening with Christian van Nieuwerburgh and Robert Biswas-Diener
Michael Chad Hoeppner
A communication coach and author focused on helping individuals improve their speaking skills.
Genuine Know How, GK Training
Episode: Don’t Say Um with Michael Chad Hoeppner

Host

Skip Steward
Vice President and Chief Improvement Officer

Reviews

4.9 out of 5 stars from 33 ratings
  • Baptist To The Top!!

    Constantly providing the best information! Would give this podcast 6 stars if I could!

    Apple Podcasts
    5
    Nidrah13
    United States5 years ago
  • Great guests, well hosted, all episodes help connect the dots.

    Thank you for sharing your experiences and engaging with amazing leaders in continuous improvement.

    Apple Podcasts
    5
    sperry8181
    Canada5 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Many find the practical approach to solving real-world problems particularly appealing.
Listeners appreciate the valuable insights shared by expert guests and hosts.
The engagement in discussions surrounding continuous improvement strategies is highlighted as beneficial.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Shifting Toward Unorthodoxy – Part 1 with Dr. Michael Hein
Q: Can you define and differentiate complicated systems from complex systems?
Complicated systems are predictable and can be broken down into parts, while complex systems are dynamic and unpredictable, often with nonlinear interactions.
Shifting Toward Unorthodoxy – Part 1 with Dr. Michael Hein
Q: How do you approach decision making in an unpredictable environment?
In complex environments, leaders must make sense of what's happening and treat decisions as experiments rather than finding the one right answer.
Shifting Toward Unorthodoxy – Part 1 with Dr. Michael Hein
Q: Tell us a little bit about what led you to want to write this book.
It comes from decades of trying to answer the question of why leading health care is so difficult.
FLOW: How to Measure Value with Nigel Thurlow
Q: How do you ensure that multiple people understand enough to work inside of a complex system effectively?
It requires a culture of psychological safety, permission to raise concerns, and a focus on continuous learning through storytelling and data analysis.
FLOW: How to Measure Value with Nigel Thurlow
Q: In the context of flow, what are some strategies that organizations can do to manage that human aspect and that human complexity?
Organizations should measure both quantitative and qualitative aspects, enhancing communication and understanding human behavior to navigate the complexities of patient care.

Audience Metrics

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Frequently Asked Questions About Connecting the Dots

What is Connecting the Dots about and what kind of topics does it cover?

The content centers around continuous improvement in various fields, particularly in healthcare management. It discusses innovative practices, principles, and personal experiences that promote efficiency and effectiveness, emphasizing the application of scientific thinking, lean management, and leadership development. Episodes feature experts and practitioners sharing insights into methodologies that drive improvement and enhance both individual and organizational performance. With a focus on operational excellence, the discussions align with the overarching goal of improving patient experiences and outcomes within healthcare contexts.

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How many episodes of Connecting the Dots are there?

Connecting the Dots launched 5 years ago and published 245 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Connecting the Dots?

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What guests have appeared on Connecting the Dots?

Recent guests on Connecting the Dots include:

1. Dr. Michael Hein
2. Nigel Thurlow
3. Lisa Freeman
4. Gary Peterson
5. Dr. Sarah Womack
6. Kimberly Olson
7. Christian van Nieuwerburgh
8. Robert Biswas-Diener

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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