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Artwork for Connecting the Dots

Connecting the Dots

Skip Steward
Continuous Improvement
Leadership
Healthcare
Baptist Memorial Health Care
Coaching
Psychological Safety
Artificial Intelligence
Healthcare System
Healthcare Management
Complex Systems
Baptist Management System
Health Care
Training Within Industry
Quality Improvement
Job Relations
Communication
Lean Management
Positive Psychology
Patient Care
Employee Engagement

Baptist Management System (BMS) is an improvement system that focuses on creating a holistic management system built on purpose, people, and process. BMS exist within the overall operating system of Baptist Memorial Health Care. BMS promotes and is based on the following 11 Guiding Principles: Respect, Humility, Trust, Empathy, Perfection, Process Focus, Scientific Thinking, Quality at the Source,... more

PublishesWeeklyEpisodes284Founded6 years ago
Number of ListenersCategories
Health & FitnessManagementBusinessMedicine

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Artwork for Connecting the Dots

Latest Episodes

Margie is an organizational effectiveness and Lean Thinking / Continuous Improvement teacher and coach. For over thirty years, she has helped executives and senior leaders recognize their changing roles and responsibilities in complex systems. By pro... more

DJ Mitsch, CEO, MCC is a pioneering executive coach, healthcare leadership educator, entrepreneur, and thought leader who helped shape the coaching profession over three decades. A former broadcast industry executive and Founder of The Pyramid Resour... more

Charles is the Founder & CEO of Ideation, a firm that helps brands scale their vision

through strategic clarity and smart brand execution that produces measurable results.

For years, Charles has worked with clients across industries including techn... more

Colin M. Fisher, Ph.D. is a professor, author, speaker, and occasional jazz trumpet player. He is the author of The Collective Edge: Unlocking the Secret Power of Groups, which has already been translated into eleven languages. His academic research ... more

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Recent Guests

DJ Mitsch
Coach and founder involved in Healthcare Coaching Institute and ICF founding member
Healthcare Coaching Institute / International Coach Federation
Episode: The Blessing of Coaching with DJ Mitsch
Charles Lee
Author of Design Your Good Life; founder of Ideation
Ideation
Episode: Design Your Good Life with Charles Lee
Colin Fisher
Author of The Collective Edge; associate professor at University College London
University College London / The Collective Edge
Episode: The Collective Edge with Colin Fisher
Anna Pessah
Leader of the North Valley Way team at Kaiser Permanente; certified coach (ICF)
Kaiser Permanente
Episode: Seeking a Coaching Community with Anna Pessah
Rebecca Hinds
Author of Your Best Meeting Ever; leader at Work AI Institute; former head of the Work Innovation Lab at Asana
Glean (Work AI Institute)
Episode: Your Best Meeting Ever with Rebecca Hinds
Craig Earley
Chief Operating Officer at Baptist Memorial Hospital, Memphis
Baptist Memorial Health Care
Episode: AM-PAC (6 Clicks) with Craig Earley
Fabrice Bernhard
Co-founder of Theodo, Lean Tech Manifesto author
Theodo
Episode: LEAN TECH MANIFESTO with Fabrice Bernhard
Graham Allcott
Author of KIND and productivity expert
Think Productive / Author of KIND
Episode: KIND, The quiet power of kindness at work with Graham Allcott
Lavon Medlock
Lean coach and educator with a background in healthcare operations and A3 thinking
Lean coach, Central Oregon healthcare system
Episode: Asking Effective Questions with Lavon Medlock

Hosts

Skip Stewart
Host of Connecting the Dots; Baptist Memorial Health Care
Brad Parsons
Host of Connecting the Dots; Vice President of Market Operations
Gemma Jones
Improvement Coach; Connecting the Dots team member; UK-based
HF Mason
Host; General Surgeon and Chief Quality Officer

Reviews

4.9 out of 5 stars from 34 ratings
  • Baptist To The Top!!

    Constantly providing the best information! Would give this podcast 6 stars if I could!

    Apple Podcasts
    5
    Nidrah13
    United States6 years ago
  • Great guests, well hosted, all episodes help connect the dots.

    Thank you for sharing your experiences and engaging with amazing leaders in continuous improvement.

    Apple Podcasts
    5
    sperry8181
    Canada6 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Great guests, well hosted, all episodes help connect the dots.
Baptist To The Top!! Constantly providing the best information! Would give this podcast 6 stars if I could!
Thank you for sharing your experiences and engaging with amazing leaders in continuous improvement.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

The Collective Edge with Colin Fisher
Q: How does psychological safety actually look in practice in teams?
Psychological safety means a shared belief that taking interpersonal risks is safe, which allows task conflict to flourish without turning into personal attacks; teams show this by asking questions, challenging the status quo, and giving candid feedback while maintaining respect.
AM-PAC (6 Clicks) with Craig Earley
Q: What was the origin of 6 Clicks at Baptist Memphis and how did it scale across departments?
The origin started with Amanda Courtney in physical therapy who learned about AMPAC at a conference; it was integrated with EPIC templates and later expanded to nursing assessments, enabling standardized, observable scoring that informs disposition and mobilization decisions across therapy, nursing, and case management.
AM-PAC (6 Clicks) with Craig Earley
Q: Tell us a little bit about why you wanted Craig on the podcast and what you hoped to learn from this conversation.
The hosts explain that the discussion centers on the 6 Clicks initiative as a practical example of improving patient flow and cross-department collaboration, with a focus on measurable enhancements in mobility, discharge planning, and overall efficiency.
Your Best Meeting Ever with Rebecca Hinds
Q: What is the most actionable principle a leader can apply to improve their meetings today?
Start with a calendar audit and implement a codified rule for what deserves a meeting. Tie decisions to a clear purpose, and use the verb-noun framing for each agenda item to specify what will be achieved and whether that goal has been met by the end of the meeting.
Your Best Meeting Ever with Rebecca Hinds
Q: Could you share what inspired your framework and how the book rethinks meetings as a product?
The inspiration came from decades of studying collaboration and realizing that meetings often reflect and amplify organizational dysfunction. Framing meetings as a product brings intentional design principles—user-centricity, clear goals, and testable metrics—so meetings can actually move work forward rather than just consume time.

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Frequently Asked Questions About Connecting the Dots

What is Connecting the Dots about and what kind of topics does it cover?

This show centers on continuous improvement within healthcare and beyond, blending lean, theory of constraints, and people-focused leadership with practical, real-world cases. Episodes frequently explore improving patient flow, reducing waste in operations, and designing organizational systems that emphasize value, psychological safety, and humane leadership. Guests range from hospital executives and lean coaches to authors in management and education, often linking healthcare challenges to broader workflow and cultural change. A notable thread is treating improvement as a product—requiring clear goals, measurable value, and disciplined experimentation—while highlighting the human side of transformation and the role of leadership in sustain... more

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Which podcasts are similar to Connecting the Dots?

These podcasts share a similar audience with Connecting the Dots:

1. A Bit of Optimism
2. The Curiosity Shop with Brené Brown and Adam Grant
3. The Knowledge Project
4. Prime Spark with Sara Hart
5. Andy Stanley Leadership Podcast

How many episodes of Connecting the Dots are there?

Connecting the Dots launched 6 years ago and published 284 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Connecting the Dots?

Recent guests on Connecting the Dots include:

1. DJ Mitsch
2. Charles Lee
3. Colin Fisher
4. Anna Pessah
5. Rebecca Hinds
6. Craig Earley
7. Fabrice Bernhard
8. Graham Allcott

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