
IC System is a privately held accounts receivable management firm founded in 1938 on the principle of ethical collection practices. Now in our third generation of family ownership, our purpose is “Making Collections Better.” This simple statement guides every decision our leaders make and influences every interaction we have with consumers, our clients, our industry, and our community.
| Publishes | Daily | Episodes | 48 | Founded | 6 years ago |
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| Categories | BusinessMarketingManagement | ||||

Working at IC System for the past 15 years, Kristina Gursky, Director of Healthcare Account Management, has learned a thing or two, or 12, about the healthcare space's collections process.
And, while the revenue cycle in healthcare is always changin... more
A collections agency that is nationally licensed ensures compliance within each state it operates. Chris Morris, VP of Client Success at IC System, spoke with Tyler Kern about the ins and outs of being nationally licensed in the collections industry.... more
Utility companies, like many businesses, were impacted by the COVID-19 pandemic. With people struggling to pay their bills, that left utilities with growing accounts receivables. Karen Jonas, Senior Vice President of Business Development at IC System... more
Class was in session on Closing the Books as Tyler Kern got a crash course in the secrets behind writing an accurate collections RFP to capture vendors’ attention and deliver the results businesses desire.
IC System Proposal Manager Mark Pollard pr... more
The world of debt tends to creep up on many businesses. One moment it’s a small purchase on a credit card, the next it’s thousands of dollars with high monthly payments and high interest. Sometimes with this debt, businesses even fall into missing pa... more
Finding a perfect match can be difficult, but sometimes things just click. That’s the case with IC System and Genomind.
Genomind, a company utilizing genetics as a data point in diagnosing mental health challenges, wanted a recovery agency that, in... more
When it comes to the debt collection industry, many consumers who have been affected by past due debt have had negative experiences with the debt collectors contacting them. After the financial crash of 2008, the federal government created the Consum... more
I thought the guest had a large amount of experience and insights to share. I learned something and was entertained.









Listeners, social reach, demographics and more for this podcast.
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Closing the Books by IC System launched 6 years ago and published 48 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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