Building Better Relationships in Construction
Paul SchwinghammerThis podcast series provides actionable strategies for construction professionals to elevate their business by prioritizing strong relationships. Emphasizing trust, transparency, and genuine connection as the foundation for success, the book introduces the "Relationship Bank Account," a framework for understanding how interactions build or erode goodwill. Based on the book: Building Better Relatio... more
| Publishes | Weekly | Episodes | 38 | Founded | 9 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | ManagementBusinessCareers | |||
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Latest Episodes
Episode 38 of Building Better Relationships in Construction explains a three-step communication framework for handling difficult client conversations in construction. Alex and Sabrina emphasize that most project issues stem from communication breakdo... more
Episode 37, "Empathy—Listening and Rephrasing to Build Trust," emphasizes that empathy is one of the most effective tools for resolving conflict and strengthening relationships in construction. When clients express frustration, the first priority is ... more
Episode 36, "How to Disarm and Respond to Difficult Customers," teaches that the key to handling conflict is resisting the natural urge to become defensive. When customers criticize your work or question your integrity, arguing or hiding behind techn... more
Episode 35, "Reacting to Change with Systematic Confidence," emphasizes that change is inevitable in construction, but success depends on responding with a disciplined process rather than emotion. Instead of reacting with panic, blame, or assumptions... more
Chapter 34, Never Overcommit, focuses on the importance of protecting trust by setting realistic expectations and avoiding promises that cannot be guaranteed. Alex and Sabrina explain that overcommitting—especially regarding timelines and move-in dat... more
Chapter 33, Negotiating Effectively to Build Trust, emphasizes that successful negotiation in construction is about more than securing the lowest price—it is about building relationships, maintaining schedules, and protecting reputation. Alex and Sab... more
Chapter 32, Don’t Procrastinate — The Importance of Early Subcontractor Identification, highlights the critical role of securing subcontractors early in the construction process. Alex and Sabrina explain that delaying trade selection often leads to h... more
Chapter 31, The Power of Reinforcement and Repetition, emphasizes that strong relationships in construction are built through consistent practice, not one-time efforts. Alex and Sabrina explain that people quickly forget new learning unless it is reg... more
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Apple Podcasts | #175 |  Colombia/Business/Management |
Top Management Podcasts
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| Listeners per Episode | Gender Skew | Location | |||
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| Interests | Professions | Age Range | |||
| Household Income | Social Media Reach | ||||
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this podcast launched 9 months ago and published 38 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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