Building Better Relationships in Construction
Paul SchwinghammerThis podcast series provides actionable strategies for construction professionals to elevate their business by prioritizing strong relationships. Emphasizing trust, transparency, and genuine connection as the foundation for success, the book introduces the "Relationship Bank Account," a framework for understanding how interactions build or erode goodwill. Based on the book: Building Better Relatio... more
| Publishes | Weekly | Episodes | 36 | Founded | 8 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | CareersManagementBusiness | |||
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Latest Episodes
Episode 36, "How to Disarm and Respond to Difficult Customers," teaches that the key to handling conflict is resisting the natural urge to become defensive. When customers criticize your work or question your integrity, arguing or hiding behind techn... more
Episode 35, "Reacting to Change with Systematic Confidence," emphasizes that change is inevitable in construction, but success depends on responding with a disciplined process rather than emotion. Instead of reacting with panic, blame, or assumptions... more
Chapter 34, Never Overcommit, focuses on the importance of protecting trust by setting realistic expectations and avoiding promises that cannot be guaranteed. Alex and Sabrina explain that overcommitting—especially regarding timelines and move-in dat... more
Chapter 33, Negotiating Effectively to Build Trust, emphasizes that successful negotiation in construction is about more than securing the lowest price—it is about building relationships, maintaining schedules, and protecting reputation. Alex and Sab... more
Chapter 32, Don’t Procrastinate — The Importance of Early Subcontractor Identification, highlights the critical role of securing subcontractors early in the construction process. Alex and Sabrina explain that delaying trade selection often leads to h... more
Chapter 31, The Power of Reinforcement and Repetition, emphasizes that strong relationships in construction are built through consistent practice, not one-time efforts. Alex and Sabrina explain that people quickly forget new learning unless it is reg... more
Episode 30, “Covering for the Team and Building Trust,” stresses protecting your crew publicly while handling accountability privately to preserve client confidence and team cohesion. Hosts Alex and Sabrina advise responding to client complaints with... more
Episode 29 explores Chapter 29, “The Power of Genuine Appreciation,” arguing that sincere, specific, and timely recognition is strategic—not optional—in construction. Hosts Alex and Sabrina explain that authentic appreciation builds loyalty, morale, ... more
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| Listeners per Episode | Gender Skew | Location | |||
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this podcast launched 8 months ago and published 36 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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