Banking Reframed
Srikumar NairBanking and BFSI are changing faster than ever โ through technology, AI, regulation, customer behaviour, new business models, and changing expectations from professionals.Yet, many of the most important conversations in our industry still remain either too technical, too fragmented, or limited to closed circles.๐๐ข๐ญ๐ก ๐ญ๐ก๐ข๐ฌ ๐ฉ๐จ๐๐๐๐ฌ๐ญ, ๐ฆ๐ฒ ๐๐ญ๐ญ๐๐ฆ๐ฉ๐ญ ๐ข๐ฌ ๐ฌ๐ข๐ฆ๐ฉ๐ฅ๐: to bring pract... more
| Publishes | Twice weekly | Episodes | 7 | Founded | a month ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | CareersBusiness | |||
Listen to this Podcast
Latest Episodes
โ How do women who have worked in banking look at banking as a career?
โ What self-limiting beliefs hold many young women back โ and why do role models matter?
โ What myths do managers and institutions carry about women in banking roles?
โ Does the propo... more
โ๏ธWhat happens when banking becomes more digital, but customers still need a human relationship?
โ๏ธAre sales drives and scripted conversations damaging customer trust?
โ๏ธDo PSU banks still have lessons for private sector banks in customer service? more
What happens when customer service in banks is not just about courtesy, greetings or branch ambience โ but about a customerโs actual money?
What happens when families struggle to claim the money of a deceased customer?
And when a senior citizen los... more
โข What can banks learn from an online shoe retailer about training new employees?
โข What can Ritz-Carlton and Amazon teach banks about frontline empowerment?
โข What should senior bank leaders remember when they visit branches and interact with juni... more
โ What do customers really feel when they walk into bank branches today?
โ Have banks made banking more convenient through technology, but lost some of the human touch along the way?
โ Have you ever felt that when a customer raises a problem, the starti... more
* Where do banks deploy funds apart from loans?
* Why do banks rely on funding sources other than deposits?
* Does money moving into mutual funds actually reduce bank deposits in the way many assume?
* How does loan growth also help create depo... more
Want to hear stories from the evolution of banking in India?
โข How customers once worried whether they would get their money back from an ATM
โข How bankers worked with heavy manual ledgers before computerisation
โข How Money Orders and Demand Draft... more
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| Listeners per Episode | Gender Skew | Location | |||
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| Interests | Professions | Age Range | |||
| Household Income | Social Media Reach | ||||
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Banking Reframed launched a month ago and published 7 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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