Avantage Client
Marie DjamilatouAvantage Client est un podcast sénégalais 100% dédié à l’expérience client. Au Sénégal, c’est un concept encore trop souvent perçue comme secondaire. Pourtant, les entreprises qui réussissent l’ont bien compris : placer le CLIENT au centre des décisions stratégiques, c’est se donner un avantage compétitif durable. Avec Avantage Client, je veux vulgariser l’expérience client et montrer de manière s... more
| Publishes | Monthly | Episodes | 3 | Founded | 2 months ago |
|---|---|---|---|---|---|
| Language |  French | Categories | TechnologyMarketingBusiness | ||
Listen to this Podcast
Latest Episodes
Sans pain, pas de Sérère.
Sans parcours, pas d’expérience client.
Dans cet épisode, découvre pourquoi le parcours client est la base indispensable d’une bonne expérience client et comment le tracer simplement, étape par étape.
Bonus de l'épisode
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Dans ce tout premier épisode d’Avantage Client, on plonge ensemble dans :
• Ce qu’est réellement l’expérience client (et ce qu’elle n’est pas)
• Pourquoi elle influence directement la fidélité et la recommandation
• Et comment, à travers de simple... more
Parce qu’aujourd’hui, l’expérience client n’est pas un luxe. C’est votre meilleur avantage compétitif.
• Un client déçu s’en va en silence.
• Un client écouté et satisfait devient votre meilleur ambassadeur.
Et soyons clairs : vos produits, vos se... more
Key Facts
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Audience Metrics
Listeners, social reach, demographics and more for this podcast.
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How many episodes of Avantage Client are there?
Avantage Client launched 2 months ago and published 3 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
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