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Artwork for AI in Financial Services Podcast

AI in Financial Services Podcast

Daniel Faggella
Generative AI
Financial Services
Private Equity
Data Governance
Contract Management
Machine Learning
Legal Workflows
Large Language Models
Auto Loans
AI Model Development
Cybersecurity
Document Processing
Anti-Money Laundering
AI Technologies
Confluent
Ontra
Virtual Customer Care
Customer Interactions
Artificial Intelligence
AI In Collections

The AI in Financial Services is for non-technical financial services leaders looking to find AI opportunities, build an AI strategy, and deliver ROI. Each week, Emerj AI Research team (and CEO Daniel Faggella) interview leaders from global financial services firms and unicorn AI startups to get to the heart of AI ROI - uncovering what's working and what's not working for FinServ leaders. Visit our... more

PublishesTwice monthlyEpisodes184Founded7 years ago
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Artwork for AI in Financial Services Podcast

Latest Episodes

Today's guest is Debjit Saha, VP of Engineering & Product for Risk & Compliance at MoneyGram. Debjit focuses on building data- and AI-driven controls for fraud, compliance, and payments decisioning. Debjit joins Emerj Editorial Director Matthew DeMel... more

Today's guest is Mary Ann Miller, VP and Fraud Executive Advisor at Prove. Mary Ann brings extensive experience in fraud prevention, identity risk, and digital onboarding across financial services. Mary Ann joins Emerj Senior Editor, Marilie Fouchè, ... more

Today's guest is Nicole Haverly, Vice President of Credit Unions at nCino. nCino is a provider of intelligent banking solutions. Headquartered in Wilmington, North Carolina, the company helps banks and credit unions modernize and streamline core bank... more

Today's guest is Kyle Hathorn, Director of Customer Experience and Strategy at the First National Bank of Omaha. FNBO is a regional bank founded in 1857 that provides retail and commercial banking services across eight states. Kyle brings extensive e... more

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Recent Guests

Mary Ann Miller
Vice President and Fraud Executive Advisor
Prove
Episode: Reducing Friction and Fraud in Financial Services Onboarding – with Mary Ann Miller of Prove
Nicole Haverly
Vice President of Credit Unions at Encino
Encino
Episode: Driving Trust and Community Through Technology in Credit Unions – with Nicole Haverly at nCino
Karan Gandhi
Senior Director for Verification and Fraud
Best Egg
Episode: Balancing Friction and Growth in Digital Fraud Strategy - with Karan Gandhi at Best Egg
Andy Byrne
Founder and CEO of Clari
Clari
Episode: The Biggest AI Trends Shaping Sales and Revenue Teams - with Andy Byrne at Clari
Charleyne Biondi
Associate Vice President of Moody's Ratings in the Digital Economy team
Moody's
Episode: How International AI Safety Efforts Are Shaping the Future of Governance - with Charleyne Biondi of Moody's
Gautam Samanta
President and Executive Director, Head of Global Banking and Financial Services at Coforge
Coforge
Episode: Looking at the Future of Banking and Financial Services in 2025 by Data Signal - with Gautam Samanta of Coforge
Kyle Hathorn
Director of Customer Experience and Strategy at the First National Bank of Omaha
First National Bank of Omaha
Episode: Trust and Transformation in Banking CX – with Kyle Hathorn of FNBO
Itumeleng Masunyane
Senior Vice President of Internal Audit for Amicorp Group
Amicorp Group
Episode: Smarter Compliance Strategies for Regulated Industries - with Itumeleng Masunyane of Amicorp
Sophia Qureshi
Vice President of Product Management for Fraud Solutions at Provenir
Provenir
Episode: Multi-Faceted Fraud Response Strategies for Financial Services - with Sophia Qureshi of Provenir

Host

Matthew DeMello
Editorial Director at Emerj AI Research with expertise in financial technology and AI applications in finance.

Reviews

4.9 out of 5 stars from 35 ratings
  • One of the top 3 AI podcast shows actually worth listening to

    As an AI consultant, I find Daniel’s podcasts amazing. He always has interesting guests who have practical experience to share. Daniel asks insightful questions and often uncovers new ways of thinking about AI that I had not thought about before.

    Thank you Daniel for creating this show. It’s honestly one of the very few worth investing time in.

    Apple Podcasts
    5
    mc75random
    United States4 years ago
  • Concise and clear

    As am MD I really enjoy the level this podcast is pitched at.

    Apple Podcasts
    5
    P Walshe
    Australia5 years ago
  • Relevant and important

    Banks and fintechs that leverage AI will thrive, those that don’t will struggle. This podcast discusses ideas and best practices that are critical for leaders at all levels to understand.

    Apple Podcasts
    5
    HPRI
    United States6 years ago
  • Practical AI

    Dan always provides practical easy to understand knowledge that bridges the gap between technical and business professionals

    Apple Podcasts
    5
    Coach muscle hamster
    United States6 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Many find the content both informative and engaging, emphasizing its importance in understanding the broader implications of AI in finance.
Listeners appreciate the practical insights provided by expert guests, highlighting actionable strategies for implementing AI in the financial sector.
Audience members commend the host for insightful questions that provoke thought and reveal new perspectives on complex subjects.
The breadth of topics covered, from customer experience to compliance, is well-received, making it relevant for a wide range of financial services professionals.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#166
Switzerland/Business

Talking Points

Recent interactions between the hosts and their guests.

Reducing Friction and Fraud in Financial Services Onboarding – with Mary Ann Miller of Prove
Q: How does regulatory compliance affect the AI applications in onboarding?
Regulators have clarified that using third-party data for pre-filling is permissible, but it does not exempt institutions from detecting fraud and illicit activity during onboarding.
Reducing Friction and Fraud in Financial Services Onboarding – with Mary Ann Miller of Prove
Q: What kind of measurable impact have you seen where AI solutions are being applied to make onboarding faster and safer?
AI automates identity verification and pre-fills data, while simultaneously detecting fraud and suspicious activity, leading to a more efficient onboarding process.
Balancing Friction and Growth in Digital Fraud Strategy - with Karan Gandhi at Best Egg
Q: How does the changing landscape affect the conversation around metrics related to fraud prevention?
The emphasis is now on both realized losses and fraud prevention metrics to demonstrate the effectiveness of fraud strategies.
Balancing Friction and Growth in Digital Fraud Strategy - with Karan Gandhi at Best Egg
Q: How do you differentiate between good bots and bad bots?
The future poses challenges in identifying legitimate versus malicious agents with the increasing use of automated systems.
Balancing Friction and Growth in Digital Fraud Strategy - with Karan Gandhi at Best Egg
Q: What are the changing tactics in fraud and what should financial services expect to see over the next 18 to 24 months?
There is a rise of bot attacks and manipulated documents, with a focus on identifying tools to navigate these issues.

Audience Metrics

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Frequently Asked Questions About AI in Financial Services Podcast

What is AI in Financial Services Podcast about and what kind of topics does it cover?

Content focuses on the intersection of artificial intelligence and the financial services sector, with discussions frequently revolving around practical applications of AI technologies. Topics often include customer experience, fraud prevention, risk management, revenue operations, and compliance strategies, providing insights into how financial institutions can leverage AI to drive operational efficiency and enhance trust among customers. The podcast also explores regulatory challenges and the evolving landscape of AI governance, making it essential listening for financial leaders striving to understand AI's role in modernizing their organizations and improving decision-making.

Notably, episodes include interviews with industry experts an... more

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How many listeners does AI in Financial Services Podcast get?

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Which podcasts are similar to AI in Financial Services Podcast?

These podcasts share a similar audience with AI in Financial Services Podcast:

1. Last Week in AI
2. The AI Daily Brief: Artificial Intelligence News and Analysis
3. NVIDIA AI Podcast

How many episodes of AI in Financial Services Podcast are there?

AI in Financial Services Podcast launched 7 years ago and published 184 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on AI in Financial Services Podcast?

Recent guests on AI in Financial Services Podcast include:

1. Mary Ann Miller
2. Nicole Haverly
3. Karan Gandhi
4. Andy Byrne
5. Charleyne Biondi
6. Gautam Samanta
7. Kyle Hathorn
8. Itumeleng Masunyane

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