Agents of IT
ResolveAgents of IT is the podcast for IT leaders accelerating the shift to Zero Ticket™ IT. Hosted by Resolve’s Sean Heuer (CEO) and Ari Stowe (COO), each episode explores how enterprises are adopting agentic AI and intelligent automation to eliminate reactive work, deflect tickets, and scale IT operations. From virtual agents to autonomous infrastructure, Sean, Ari, and a roster of extraordinary guests... more
| Publishes | Twice monthly | Episodes | 14 | Founded | 6 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Category | Technology | |||
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Latest Episodes
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Claude went down, the memes flew, and suddenly developers everywhere were being forced to remember how to… write code. In this Hot Takes episode, Ari unpacks what the outage unveiled: AI is becoming operational infrastructure. He also di... more
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Sean is mysteriously absent (global tour? Carmen Sandiego arc? Grain Gang business trip?), so Ian sits down with Ari for a behind-the-scenes look at Ari’s Fortune 500 AI advisement. What starts as “we need an AI strategy” quickly turns i... more
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Sean and Ari sit down with Bob Strong, AVP of Service Operations at Assurant, to talk about what it really looks like to run IT service teams in an AI-first world. Bob shares how automation and virtual agents are improving resolution qua... more
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In the first Hot Takes of 2026, CCO Sean Hoyer and COO Ari Stowe take on the growing debate around AI hype, maturity, and real-world impact on IT. They hash out why expectations for agentic AI outpace reality and why it should be treated... more
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Sean and Ari sit down with Yaju Suneja, Global Head of i-Automation, Customer Strategy and Transformation at Stefanini Group, to unpack what it really takes to make automation stick. Yaju starts by getting practical on the barriers that ... more
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In this year-end episode, CCO Sean Hoyer and COO Ari Stowe look back on what truly defined 2025 in IT and agentic AI. They unpack the explosion of AI experimentation, the strain it put on IT teams, and why hype often outpaced real value.... more
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In this episode, CCO Sean Heuer and COO Ari Stowe take on a favorite enterprise myth: that you need “prerequisites” like perfect data, governance, and cultural readiness before you can adopt agentic AI. They also get into guardrails vs. ... more
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Sean and Ari are back with another customer episode! This week, they sit down with Prasad Watve, Head of NextGen Services at Vivicta (formerly Tietoevry), to gaze into the crystal ball that is the future of AI and figure out where this t... more
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Apple Podcasts | #243 |  Mexico/Technology |
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Frequently Asked Questions About Agents of IT
What is Agents of IT about and what kind of topics does it cover?
Catering to IT professionals and leaders, this series examines critical trends in technology, particularly the integration of agentic AI and intelligent automation within enterprise environments. With the goal of transitioning towards Zero Ticket IT, hosts Sean Heuer and Ari Stowe navigate the complexities of implementing emergent solutions that aim to redefine traditional IT operations. The discussions often feature expert insights, deliberating on the challenges and opportunities presented by automation, AI maturity, and strategic change management, thereby aiding organizations in progressing toward a more efficient and proactive IT framework.
Where can I find podcast stats for Agents of IT?
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How many listeners does Agents of IT get?
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What are the audience demographics for Agents of IT?
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How many subscribers and views does Agents of IT have?
To see how many followers or subscribers Agents of IT has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
How many episodes of Agents of IT are there?
Agents of IT launched 6 months ago and published 14 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact Agents of IT?
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Where can I see ratings and reviews for Agents of IT?
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How do I access podcast episode transcripts for Agents of IT?
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What guests have appeared on Agents of IT?
Recent guests on Agents of IT include:
1. Yaju Suneja
2. Prasad Watve
3. Avro Chatterjee
4. Pat Calhoun
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.