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Women in Customer Success Podcast

Marija Skobe-Pilley
Customer Success
Personal Development
Leadership
Community Building
Interview Strategies
Work-Life Balance
Networking
Tech Industry
Job Applications
Behavioral Psychology
Growth Mindset
Customer Success Strategy
Performing Arts
Digital Customer Success
Career Growth
Account Management
Women's Empowerment
Motherhood In Tech
Career Development
Mentoring

Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and m... more

PublishesTwice monthlyEpisodes148Founded5 years ago
Number of ListenersCategories
CareersTechnologyBusiness

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Artwork for Women in Customer Success Podcast

Latest Episodes

Text us your questions and thoughts!

We’re excited to welcome Kelley Turner, whose journey from financial controller to SVP, Global Customer Success at Vitally, defies the traditional career ladder. As she reveals, "My career looked like a squiggle ... more

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What makes a truly exceptional customer success leader?

In this conversation with Cynthia Taylor, Senior Vice President, Customer Experience at Culture Amp, we explore how strategic branding, international persp... more

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Leadership doesn't require a title but emerges when you inspire others, lead by example, and deliver value. We’re excited to welcome Stephanie Robinson, Global Account Management Leader at Maze, to the show. In t... more

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In this episode of the Women in Customer Success Podcast, we sit down with Liz Starling, Head of Customer Success at Anthropic, to explore her fascinating career journey from environmental scientist to business c... more

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Key Facts

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Recent Guests

Kelley Turner
SVP of Global Customer Success at Vitally
Vitally
Episode: 143 - The Power of Layers: Building Bridges, Understanding Finance, AI & All That Jazz
Cynthia Taylor
Senior Vice President of Customer Experience at Culture Amp
Culture Amp
Episode: 142 - You're Never Too Senior to Be a Rep: Leadership Lessons with Cynthia Taylor
Stephanie Robinson
Global Account Manager Leader at Maze
Maze
Episode: 141 - The 50/50 Career Rule: How to Grow Without Burning Out with Stephanie Robinson
Kate Neal
Senior Director of Customer Success at Gainsight, with extensive experience in building Customer Success programs.
Gainsight
Episode: [WiCS PowerUp Masterclass S2:E2] AI as Your CS Co-Pilot: How CS Teams Are Driving Real Impact
Eduardo Amorim
VP of Customer Success at Sendcloud, experienced in customer-facing roles and building high-performing teams.
Sendcloud
Episode: [WiCS PowerUp Masterclass S2:E2] AI as Your CS Co-Pilot: How CS Teams Are Driving Real Impact
Marilee Bear
Chief Revenue Officer at Gainsight
Gainsight
Episode: [WiCS PowerUp Masterclass S2:E1] Revenue-Driven CS: Proving ROI & Driving Executive Alignment
Swati Garg
Founder and CEO of Melo Associates
Melo Associates
Episode: 137 - A CS Recruiter's Guide to Finding Your Perfect Role - Swati Garg
Daphne Costa Lopes
Global Director of Customer Success at HubSpot, founder of This Is Growth Podcast and Newsletter
HubSpot
Episode: London Live: An Intimate Evening with Daphne Costa Lopes
Patricia Awan
Manager of Customer Success at ITGL and advocate for customer centricity.
ITGL
Episode: 136 - Leading with Grace: Client Success Strategies for Real Results - Patricia Awan

Host

Marija Skobe-Pilley
Host and creator focusing on elevating women's voices in the customer success field, sharing insightful stories and practical career tools.

Reviews

4.9 out of 5 stars from 89 ratings
  • Access to Excellent Guests

    I’m four episodes in. The book you recommended is great: The Customer Success Handbook by Vaidyanathan at Salesforce. Fave ep. is your Ejieme Eromosele.

    Apple Podcasts
    5
    atom_box
    United Statesa year ago
  • A must for any CS professional

    Marina’s WiCS podcast is a must, there is a wide variety of speakers and people at different seniority and maturity in their careers which means everyone can take something actionable today

    Plus they are the right length for listening on a car ride or run!

    Amazing work Marija 🙌🏼

    Apple Podcasts
    5
    Ramneek Jutla
    United Kingdom2 years ago
  • Inspirational and really fun!

    I’ve been a listener for some time now and I feel I’ve learnt so much about Customer Success. The guests are absolutely fantastic, always inspiring. The best are all the tips for growing career. Really love it!

    Apple Podcasts
    5
    ChrisDemer
    United Kingdom2 years ago
  • Valuable and actionable!

    As someone who is looking to transfer my skills into the role of customer success, this podcast was exactly what I needed! Episode 61 helped me take 2 steps to learning more about how to break into the field: subscribing the the CS insider email newsletter and buying the customer success professionals handbook. Excited to continue to learn and eventually be apart of the conversation is CS!

    Apple Podcasts
    5
    Katiepij
    United States3 years ago
  • Fantastic Podcast!

    I’ve been listening to this for the past couple of weeks and it’s fast becoming one of my favourites. Great guests and amazing subject matter!

    Thank you

    Apple Podcasts
    5
    MishMoneyP
    United Kingdom4 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Feedback highlights the quality and diversity of guests as a significant strength.
Listeners praise the inspiring and authentic conversations that empower women in their careers.
Many appreciate the actionable insights and tips for navigating the customer success landscape.
Listeners find the topics covered to be relevant and helpful for both personal and career development.
The podcast is recognized for its inclusive approach and emphasis on the importance of female mentorship in professional growth.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

142 - You're Never Too Senior to Be a Rep: Leadership Lessons with Cynthia Taylor
Q: What is one lesson that you think definitely everybody should learn at some point in their career?
Focus on the outcome, not just on the relationship with the customer.
142 - You're Never Too Senior to Be a Rep: Leadership Lessons with Cynthia Taylor
Q: What would I do as a CEO for a day?
I would break down silos and ensure more collaboration across teams for customer success.
142 - You're Never Too Senior to Be a Rep: Leadership Lessons with Cynthia Taylor
Q: What is currently maybe top three elements that employees are looking for in their employer?
Employees seek consistency, growth opportunities, and flexibility in response to economic challenges.
142 - You're Never Too Senior to Be a Rep: Leadership Lessons with Cynthia Taylor
Q: If you had to completely change your career tomorrow, what would you do?
I would open a breakfast restaurant or work in product design and user experience.
141 - The 50/50 Career Rule: How to Grow Without Burning Out with Stephanie Robinson
Q: What is one lesson that your career has taught you that you think everybody should learn at some point in their lives?
You need to have a clear vision and be self-aware to make strategic career decisions, taking on roles that balance mastery and challenge.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Women in Customer Success Podcast

What is Women in Customer Success Podcast about and what kind of topics does it cover?

This podcast serves as a unique platform dedicated to women in the Customer Success field, fostering a supportive community where female professionals share their experiences, challenges, and insights. The episodes feature inspiring conversations with accomplished women from various industries, providing practical tools and strategies for success in careers marked by personal development and empowerment. Listeners can expect to hear valuable stories about leadership, career transitions, and the impact of inclusive practices, making it particularly appealing to those looking to enhance their skills and advance in the Customer Success domain.

Where can I find podcast stats for Women in Customer Success Podcast?

Rephonic provides a wide range of podcast stats for Women in Customer Success Podcast. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Women in Customer Success Podcast and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does Women in Customer Success Podcast get?

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What are the audience demographics for Women in Customer Success Podcast?

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How many subscribers and views does Women in Customer Success Podcast have?

To see how many followers or subscribers Women in Customer Success Podcast has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Women in Customer Success Podcast?

These podcasts share a similar audience with Women in Customer Success Podcast:

1. The Customer Success Pro Podcast
2. [Un]Churned – The No. 1 Podcast for Customer Retention
3. The Mel Robbins Podcast
4. On Purpose with Jay Shetty
5. Giggly Squad

How many episodes of Women in Customer Success Podcast are there?

Women in Customer Success Podcast launched 5 years ago and published 148 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Women in Customer Success Podcast?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Women in Customer Success Podcast?

Rephonic pulls ratings and reviews for Women in Customer Success Podcast from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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How do I access podcast episode transcripts for Women in Customer Success Podcast?

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What guests have appeared on Women in Customer Success Podcast?

Recent guests on Women in Customer Success Podcast include:

1. Kelley Turner
2. Cynthia Taylor
3. Stephanie Robinson
4. Kate Neal
5. Eduardo Amorim
6. Marilee Bear
7. Swati Garg
8. Daphne Costa Lopes

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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