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Artwork for Chaos & Communications: Management of Issues, Crises and Disasters

Chaos & Communications: Management of Issues, Crises and Disasters

Butterfly Effect Communications
Emergency Management
Crisis Communication
Crisis Communications
Emergency Preparedness
British Columbia Wildfires
Community Engagement
British Columbia
Public Information Officer
California Wildfires
Porters Lake and Lake Echo Wildfire
Mental Health
Public Safety
Misinformation
Nova Scotia
Meta Platforms
Wildfires
Disaster Recovery
Disaster Response
Cybersecurity
2023 British Columbia Wildfires

We explore effective strategies for managing misinformation, coordinating resources, and maintaining public trust when challenged by everything from issues to large-scale emergencies and disasters.

Hear personal stories from the front lines, lessons from past emergencies, and insights on preparation and training. Our podcast offers valuable knowledge for professionals and anyone interested in cr... more

PublishesWeeklyEpisodes39Founded2 years ago
Number of ListenersCategories
ManagementBusinessDocumentarySociety & Culture

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Artwork for Chaos & Communications: Management of Issues, Crises and Disasters

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Police services across Canada are navigating one of the most complex eras in modern history - rising targeted violence, shifting public trust, shrinking newsrooms, and a media landscape that moves faster than ever. In this episode, ... more

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Meta just dropped a seismic shift across Facebook, Instagram, and WhatsApp - and it’s going to hit creators, businesses, and community pages hard. In this Quickbits Chaos Update, Tim Conrad breaks down Meta One, the new subscription... more

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In this episode of Wildfires, Floods and Chaos Communications, host Tim Conrad sits down with Gary Stronach, an evacuee from the 2008 Porters Lake wildfire in Nova Scotia. Gary shares a raw, deeply personal account of what it was li... more

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This Quickbits update is packed. Tim shares details on two new episodes - including Gary Stronach’s powerful story of returning home after a major wildfire where homes on both sides of his property were destroyed, and Jenn McEachen’... more

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Recent Guests

Kiki Cloutier
Director of Communications and Public Affairs for the Police Association of Ontario
Police Association of Ontario
Episode: Trust, Trauma and Transparency: Behind the Badge of Modern Policing | With Kiki Cloutier of the Police Association of Ontario
Gary Stronach
Evacuee from Mineville, Nova Scotia; firsthand survivor and resident
Mineville, Nova Scotia resident
Episode: Survivor’s Remorse and Rebuilding Community After the Porters Lake Fire | With evacuee Gary Stronach
Paula Danyluk‑MacDonald
Principal of Atlantic View Elementary and evacuee described in the episode
Atlantic View Elementary, Cole Harbour Place evacuation center
Episode: Smoke, Schools, and Sudden Evacuation: Lessons from the 2008 Porters Lake Fire
Trent Ernst
Publisher of the Tumbler RidgeLines newspaper and community member
Tumbler RidgeLines
Episode: Inside Tumbler Ridge: A Local Journalist on the Worst School Shooting in Canadian History
Deb Borsos
Recovery Operations Specialist
British Columbia's Kootenay region
Episode: Nobody Talks About Recovery Like Her | Meet BC's Recovery specialist Deb Borsos, and host Tim Conrad
Robert Cosma
Emergency Program Manager for the Silkatine National Government
Silkatine National Government
Episode: Quick Bits: Video Episodes, Chilcotin Stories, and the Recovery Queen Preview
Reid Whynot
Honorary Chief, Canadian Volunteer Services Lifetime Achievement Award recipient
Bridgewater Fire Department
Episode: Crowds, Crises, and Communication: Three Volunteer Fire Chiefs and 150 Years of Service | Guests Honorary Chief Reid Whynot, Honorary Chief Wayne Thorburne, and Chief Michael Nauss of Nova Scotia’s Bridgewater Fire Department, join host Tim Conrad
Wayne Thorburne
Honorary Chief
Bridgewater Fire Department
Episode: Crowds, Crises, and Communication: Three Volunteer Fire Chiefs and 150 Years of Service | Guests Honorary Chief Reid Whynot, Honorary Chief Wayne Thorburne, and Chief Michael Nauss of Nova Scotia’s Bridgewater Fire Department, join host Tim Conrad
Michael Nauss
Chief
Bridgewater Fire Department
Episode: Crowds, Crises, and Communication: Three Volunteer Fire Chiefs and 150 Years of Service | Guests Honorary Chief Reid Whynot, Honorary Chief Wayne Thorburne, and Chief Michael Nauss of Nova Scotia’s Bridgewater Fire Department, join host Tim Conrad

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Tim Conrad
Host of the podcast

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Trust, Trauma and Transparency: Behind the Badge of Modern Policing | With Kiki Cloutier of the Police Association of Ontario
Q: What advice would you offer information officers, communicators, or responders that are managing crisis or emergencies that would help them to perform their job more effectively?
Cloutier advises prioritizing accuracy over speed, verifying facts, communicating transparently and empathetically, checking messages with people outside the issue, and using plain language.
Trust, Trauma and Transparency: Behind the Badge of Modern Policing | With Kiki Cloutier of the Police Association of Ontario
Q: What is being done to ensure police can be trusted?
Cloutier describes support for fair intervention, accountability and transparent investigations, while emphasizing that officers should be held to high standards and receive due process.
What Makes STANDARDIZATION So Important For Emergency Management? | With guest Todd Livingston of EMAP.org and host Tim Conrad
Q: Why is organizational culture so critical to preparedness and effective response?
Culture sets the tone for prioritizing training, collaboration, and continuous improvement; with strong leadership and empowered teams, organizations turn standards into proactive capabilities rather than mere compliance.
What Makes STANDARDIZATION So Important For Emergency Management? | With guest Todd Livingston of EMAP.org and host Tim Conrad
Q: What is EMAP and how does its standard support resilient emergency management programs?
EMAP provides a comprehensive framework that guides the development and continual improvement of emergency management systems, aligning authorities, planning, training, and stakeholder coordination to build a resilient, accountable program capable of managing multi-hazard events.
Why Recruiting Volunteers Is Getting Harder | With guest Karen Knight, a volunteer management strategist who discusses the intersection of emergencies and volunteers with host Tim Conrad
Q: What role does training play in keeping volunteers effective and safe?
Streamline hoops and training so people can contribute quickly, and fill training gaps with meaningful, shorter activities that still build essential capabilities.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

This show focuses on crisis communications, public information, and coordination during emergencies and disasters. It features firsthand accounts from frontline responders, crisis leaders, journalists, and recovery experts, with practical guidance on information flow, public trust, and collaboration across agencies. Episodes highlight lessons learned from wildfires, floods, missing-person crises, and community recovery, often weaving in personal storytelling to illustrate how messaging, preparedness, and stakeholder engagement shape outcomes. A notable strength is its emphasis on real-world tactics for era-appropriate communication, including managing misinformation, engaging Indigenous communities, and sustaining resilience after events. L... more

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1. Dark Poutine - True Crime and Dark History
2. The Minds of Madness - True Crime Stories

How many episodes of this podcast are there?

this podcast launched 2 years ago and published 39 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Kiki Cloutier
2. Gary Stronach
3. Paula Danyluk‑MacDonald
4. Trent Ernst
5. Deb Borsos
6. Robert Cosma
7. Reid Whynot
8. Wayne Thorburne

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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