
Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more.
We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters an... more
| Publishes | Twice monthly | Episodes | 365 | Founded | 8 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | ArtsDesignTechnology | |||

From IVRs to multimodal AI experiences, the hardest problems are rarely technical.
In this episode, we dive into the evolving landscape of conversational AI and enterprise automation with Anne Cantera, Senior Product Designer at Optimum. With exten... more
AI has moved from pilot projects to boardroom urgency. Companies feel the pressure to act, hire, and keep up. Many start with tools or chase a single unicorn hire. Chris Morrow, Founder of Digitalent, explains why this approach fails and why the real... more
Cars are becoming one of the most competitive frontiers in AI, and most people don’t realise how complex it really is.
In this episode, we’re joined by BalaKrishna Kolluru, Senior Director of AI at Cerence, the company powering conversational AI in ... more
What does it really take to build AI that can resolve customer support at scale reliably, safely, and with measurable business impact?
We explore how Intercom has evolved from a traditional customer support platform into an AI-first company, with it... more
Not only is Kane Simms an expert in this rapidly expanding field, he is also able to give lucky listeners an insight into the world of various experts that he interviews weekly. A thought-provoking and addictive podcast that never fails to deliver fantastic insight into what can be an extremely complex and challenging subject. All I know is I’m excited about everything voice! Thanks for taking the time and having the passion to follow a subject clearly close to your heart, Kane. Nice one!
I really like this podcast. After just one episode and a few exchanges with the host (top bloke), I’m hooked. If you want to know what’s going on in this soon-to-explode segment, subscribe.
Really good content, fun and top participants 👍🏼👍🏼👍🏼
Kane picks top industry experts and discusses the details around developing good voice apps. I pick up something every episode!
Key themes from listener reviews, highlighting what works and what could be improved about the show.










Recent interactions between the hosts and their guests.
Listeners, social reach, demographics and more for this podcast.
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The content focuses on interviews with leaders and innovators in the fields of artificial intelligence, particularly emphasizing how advanced technologies such as voice AI, conversational AI, natural language processing (NLP), and large language models (LLMs) are transforming customer experiences and business operations. Discussions often revolve around practical implementations of these technologies, showcasing real-life applications and the challenges businesses face when adopting AI solutions. The insights offered are designed to educate business leaders on navigating the evolving landscape of AI, highlighting its significance in modern consumer engagement and operational efficiency.
What sets this endeavor apart is the blend of expert ... more
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Recent guests on VUX World include:
1. BalaKrishna Kolluru
2. Anne Jenkins
3. Ian Jacobs
4. Satish Barot
5. Jordan Gesky
6. Guillaume Laporte
7. Alex Shin
8. Katherine Munro
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