
Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more.
We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters an... more
| Publishes | Weekly | Episodes | 362 | Founded | 8 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | DesignArtsTechnology | |||

What does it really take to build AI that can resolve customer support at scale reliably, safely, and with measurable business impact?
We explore how Intercom has evolved from a traditional customer support platform into an AI-first company, with it... more
In this episode, Joe Kim, the new CEO of DRUID AI, unpacks what might be the biggest shift in technology since the internet.
We discuss the evolving landscape of artificial intelligence and its growing impact on businesses. Joe, who has been in his ... more
Everyone's slapping 'agentic' on their AI products, but what does that even mean? Anne Jenkins, Vice President of Solution Architecture at Teneo, helps us separate substance from buzzwords.
In this episode, Anne shares her expertise on agentic AI an... more
Once switched off during busy periods, Lloyds Banking Group’s chatbot now handles more than 15 million conversations a year. Learn what it really takes to build AI solutions that customers trust with their money.
We sit down with Cainan Wright, Sen... more
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Not only is Kane Simms an expert in this rapidly expanding field, he is also able to give lucky listeners an insight into the world of various experts that he interviews weekly. A thought-provoking and addictive podcast that never fails to deliver fantastic insight into what can be an extremely complex and challenging subject. All I know is I’m excited about everything voice! Thanks for taking the time and having the passion to follow a subject clearly close to your heart, Kane. Nice one!
I really like this podcast. After just one episode and a few exchanges with the host (top bloke), I’m hooked. If you want to know what’s going on in this soon-to-explode segment, subscribe.
Really good content, fun and top participants 👍🏼👍🏼👍🏼
Kane picks top industry experts and discusses the details around developing good voice apps. I pick up something every episode!
Key themes from listener reviews, highlighting what works and what could be improved about the show.










Recent interactions between the hosts and their guests.
Listeners, social reach, demographics and more for this podcast.
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Focusing on the latest advancements in AI technologies, episodes often feature insightful interviews with leaders and innovators in various fields, particularly around customer experience and operational efficiency. Topics such as generative AI, conversational AI, and natural language processing are recurrent themes, showcasing how these technologies are reshaping interactions between businesses and consumers. The content is educational, aiming to help business professionals grasp the implications of these advancements and learn practical ways to implement AI solutions effectively.
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VUX World launched 8 years ago and published 362 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on VUX World include:
1. Anne Jenkins
2. Ian Jacobs
3. Satish Barot
4. Jordan Gesky
5. Guillaume Laporte
6. Alex Shin
7. Katherine Munro
8. Andrei Papancea
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