Rephonic
Artwork for VUX World

VUX World

Kane Simms
Generative AI
Conversational AI
Customer Experience
Large Language Models
Artificial Intelligence
Automation
Chatbots
AI Agents
Chatgpt
Agentic AI
Voice AI
User Experience
Citizens Advice
Dialogue Management
NLX
AI In Music
Soundcloud
Quality Assurance
Business Process Outsourcing
Voiceflow

Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more.

We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters an... more

PublishesWeeklyEpisodes375Founded8 years ago
Number of ListenersCategories
TechnologyDesignArts

Listen to this Podcast

Artwork for VUX World

Latest Episodes

In this episode, we explore the concept of the "headless enterprise," where AI agents interact with the external world without traditional user interfaces. This discussion delves into the future of ai and its implications for enterprise automation.

more

Enterprise AI tools can spin up a prototype in an hour. Getting that prototype to production with the accuracy, security, and scale a real business needs still takes months for most companies. Inbenta says its new Encore platform closes that gap in d... more

YouTube

Most teams are still asking where to use AI. The better question is where not to.

In this episode, Adrian Matei, Product Manager from Jaja Finance, breaks down what actually happens when generative AI meets real users and real constraints. The resul... more

YouTube

We hit the floor at the European Chatbot and Conversational AI Summit in Edinburgh with a mic and a simple rule: answer a question, then leave one for the next person. What unfolds is a chain of questions and answers from practitioners at Lebara, Llo... more

Key Facts

Accepts Guests
Accepts Sponsors
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

Similar Podcasts

Recent Guests

Merlin Bise
CTO at Inbenta
Inbenta
Episode: Building enterprise AI agents in hours with Merlin Bise, CTO at Inbenta
Adrian Matei
Product manager leading GenAI initiatives at Jaja Finance
Jaja Finance
Episode: Where generative AI earns its place in fintech. Lessons from Jaja Finance with Adrian Matei
Chris Miles
From Lebara
Lebara
Episode: A pulse check on conversational AI in 2026
Sabrina Brunner
From Alliance
Alliance
Episode: A pulse check on conversational AI in 2026
Lorraine Burrell
From Lloyds Banking Group
Lloyds Banking Group
Episode: A pulse check on conversational AI in 2026
Daniel Fernandez
From Uber
Uber
Episode: A pulse check on conversational AI in 2026
Guillaume Blackery
From Carrefour
Carrefour
Episode: A pulse check on conversational AI in 2026
Andrew Lavis
From Virgin Money
Virgin Money
Episode: A pulse check on conversational AI in 2026
Lauren McLoyde
From Virgin Money
Virgin Money
Episode: A pulse check on conversational AI in 2026

Host

Kane Simms
Host of AI-focused CX and podcast on conversational UX and enterprise AI.

Reviews

4.9 out of 5 stars from 41 ratings
  • A must listen for anyone serious about conversational design

    Not only is Kane Simms an expert in this rapidly expanding field, he is also able to give lucky listeners an insight into the world of various experts that he interviews weekly. A thought-provoking and addictive podcast that never fails to deliver fantastic insight into what can be an extremely complex and challenging subject. All I know is I’m excited about everything voice! Thanks for taking the time and having the passion to follow a subject clearly close to your heart, Kane. Nice one!

    Apple Podcasts
    5
    studio1designs
    United Kingdom4 years ago
  • Informal and very informative

    I really like this podcast. After just one episode and a few exchanges with the host (top bloke), I’m hooked. If you want to know what’s going on in this soon-to-explode segment, subscribe.

    Apple Podcasts
    5
    Yossarian II
    United Kingdom5 years ago
  • Good topics to be up to date with voice

    Really good content, fun and top participants 👍🏼👍🏼👍🏼

    Apple Podcasts
    5
    davebowman68
    United Kingdom8 years ago
  • Deep dive into the world of voice app dev

    Kane picks top industry experts and discusses the details around developing good voice apps. I pick up something every episode!

    Apple Podcasts
    5
    MemeRunner
    United States8 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Deep dives into technical and design aspects of voice AI.
Consistently high-quality perspectives on evolving AI platforms.
Clear, expertise-driven discussions on enterprise AI deployments.
Top-notch guests who share real-world learnings.
Thoughtful, practical insights on conversational AI and CX.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#128
Saudi Arabia/Technology

Talking Points

Recent interactions between the hosts and their guests.

Where generative AI earns its place in fintech. Lessons from Jaja Finance with Adrian Matei
Q: What are your thoughts on the future of agentic AI and multi-agent orchestration in production fintech environments?
Open, attackable agentic systems are not ready for broad production use due to security and safety concerns. A middle-ground approach involves edge or device-level generative power with strong guardrails and selective integration, gradually expanding capacity as governance and safety improve. The focus remains on maintaining analytical thinking and verification to prevent harmful outcomes.
Where generative AI earns its place in fintech. Lessons from Jaja Finance with Adrian Matei
Q: What does your testing and QA look like for AI-powered features, and how do you measure success beyond traditional metrics?
Testing is more rigorous and language-aware; outputs are validated by humans, focusing on whether the result matches the intended tone, brand, and user needs rather than exact replication. Daily reviews of conversations help identify issues and ideation opportunities. Success is measured by customer financial well-being, quick resolution of problems, and sustained positive user experiences, not only satisfaction scores.
Where generative AI earns its place in fintech. Lessons from Jaja Finance with Adrian Matei
Q: Can you share how you approach blending generative AI with hard-coded responses, and what drives the division between the two in production?
We start with the business process and map each step to determine where AI adds value versus where a fixed response is preferable. If a message is always the same or requires a guaranteed tone, we use deterministic/handwritten responses. Generative components are used where flexibility and nuanced language are needed, but we keep guardrails and explicit fallbacks. This approach reduces compute costs while maintaining a cohesive user experience aligned with the brand.
Where generative AI earns its place in fintech. Lessons from Jaja Finance with Adrian Matei
Q: Given your experience, where does GenAI fit best in a fintech product, and how do you decide when to use it versus traditional deterministic systems?
GenAI is most effective when you need natural language understanding or generation that adapts to user context, but you should anchor it with a business process map and deterministic decision points. Use GenAI for areas requiring language, tone, or nuanced interpretation, and apply deterministic logic for critical decisions or where consistency is essential. Assess costs, risk, and compliance first, then design a multi-layer system that uses AI where it adds value without sacrificing reliability.
Your contact centre is sitting on a goldmine of customer insight with Shane Lynn, EdgeTier
Q: What would you say to a team worried about the time to get live with EdgeTier's platform?
EdgeTier emphasizes rapid deployment: integrations that go live in days and labeling ready in three to four days, so teams can start querying insights and seeing value quickly without a heavy IT burden.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About VUX World

What is VUX World about and what kind of topics does it cover?

The show concentrates on practical implementations of AI for customer experience and business operations, with a strong emphasis on conversational AI, voice interfaces, and how large language models are reshaping customer interactions. Guests range from product and design leaders to AI executives, exploring topics like generative AI, RAG, context and memory in agents, and real-world deployments across industries such as banking, automotive, and retail. Listeners likely get actionable takeaways on designing better user experiences, choosing AI platforms, and integrating AI into existing workflows. A notable strength is its focus on real-world use cases, cross-industry perspectives, and pragmatic guidance for teams trying to operationalize AI... more

Where can I find podcast stats for VUX World?

Rephonic provides a wide range of podcast stats for VUX World. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to VUX World and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does VUX World get?

Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for VUX World, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for VUX World?

Rephonic provides comprehensive predictive audience data for VUX World, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.

How many subscribers and views does VUX World have?

To see how many followers or subscribers VUX World has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to VUX World?

These podcasts share a similar audience with VUX World:

1. The a16z Show
2. Lex Fridman Podcast
3. The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
4. Azeem Azhar's Exponential View
5. The Rest Is History

How many episodes of VUX World are there?

VUX World launched 8 years ago and published 375 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact VUX World?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for VUX World?

Rephonic pulls ratings and reviews for VUX World from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.

How do I access podcast episode transcripts for VUX World?

Rephonic provides full transcripts for episodes of VUX World. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.

What guests have appeared on VUX World?

Recent guests on VUX World include:

1. Merlin Bise
2. Adrian Matei
3. Chris Miles
4. Sabrina Brunner
5. Lorraine Burrell
6. Daniel Fernandez
7. Guillaume Blackery
8. Andrew Lavis

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

Find and pitch the right podcasts

We help savvy brands, marketers and PR professionals to find the right podcasts for any topic or niche. Get the data and contacts you need to pitch podcasts at scale and turn listeners into customers.
Try it free for 7 days