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Artwork for Using AI at Work: AI in the Workplace & Generative AI for Business Leaders

Using AI at Work: AI in the Workplace & Generative AI for Business Leaders

Chris Daigle
Generative AI
Artificial Intelligence
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On "Using AI at Work", your host Chris Daigle and his expert guests help business leaders, executives, and teams who want to turn artificial intelligence into a real competitive advantage. Each episode shares real-world AI applications and AI transformation stories from companies successfully using AI in the workplace to improve productivity, decision-making, and operations.

You’ll hear from Chie... more

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Artwork for Using AI at Work: AI in the Workplace & Generative AI for Business Leaders

Latest Episodes

Most leaders think AI agents are too technical to build, but the real barrier is not skill, it is clarity.

In this episode Chris talks with Etan Polinger, AI Solutions Architect and Head of AI Solutions, about how non-technical professionals can des... more

YouTube

Most leaders assume AI in customer service means replacing people, but the data tells a more complicated story.

In this episode Chris talks with Nathan Strum, CEO of Abby Connect, about what actually works when deploying voice AI in real business en... more

YouTube

Most companies aren’t struggling to buy AI, they’re struggling to use it well.

In this episode Chris sits down with Jim Spignardo, Director of Cloud Strategy and AI Enablement at ProArch, to break down what’s really happening inside organizations ad... more

YouTube

What happens when the AI tool helping you scale your business also gains permanent rights to your voice?

In this episode Chris talks with Jesse Jameson, digital marketing veteran and founder of HeyNow Interactive, about the opportunities and emergin... more

YouTube

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Recent Guests

Nathan Strum
CEO and co-founder of Abby Connect
Abby Connect
Episode: 97: Using AI for Customer Support: Voice AI vs Humans in Customer Service Strategy with Nathan Strum
Jim Spignardo
Cloud strategy and AI enablement leader at ProArch
ProArch
Episode: 96: Using AI Adoption Strategies That Actually Deliver ROI for Your Business with Jim Spignardo
Jesse Jameson
Veteran digital marketer and AI strategist; vocal about voice cloning risks
Independent consultant
Episode: 95: The Dark Side of Gen AI: When Platforms Move Faster Than Regulation with Jesse Jameson
Vasant Dhar
Professor of NYU Stern and Center for Data Science; AI researcher; author
New York University (NYU)
Episode: 94: Using AI vs Human Intelligence: When Should Leaders Trust Machines with Vasant Dhar
Justin Trombold
Founder and President of Antesyn Advisors, GenAI strategy leader
Antesyn Advisors
Episode: 93: Using Generative AI to Develop a Winning Strategy for Business Leaders with Justin Trombold
Justin Brooke
A veteran digital advertiser and founder of adskills.com and agentskills.ai.
adskills.com, agentskills.ai
Episode: 92: Using AI for Smarter Marketing: Synthetic Audiences, OpenClaw & AI Agents with Justin Brooke
Jason Eubanks
CEO and co-founder of Aurasell, an AI native GTM platform focused on enhancing sales productivity.
Aurasell
Episode: 91: Using AI in Sales to Automate Go-to-Market Execution with Jason Eubanks
Kate Bravery
A global leader in talent strategy at Mercer, shaping the future of work through AI human collaboration.
Mercer
Episode: 88: Using AI at Work to Rethink People Strategy and Leadership with Kate Bravery
Panos Siozos
A pioneer in online education and co-founder of LearnWorlds, holding a PhD in Educational Technology and decades of experience.
LearnWorlds
Episode: 86: Using AI at Work to Rethink How We Learn and Build Expertise

Host

Chris Daigle
Host of the show

Reviews

4.7 out of 5 stars from 64 ratings
  • A Must have for AI forward thinkers

    I have been listening to Chris Daigle for the past 3 months and I find his insights, questions and guest list to be outstanding. This podcast is on my Top 10 weekly must listen list.

    Apple Podcasts
    5
    Scott-bike-fly
    United Statesa month ago
  • A Leaders Guide to AI

    This is an excellent podcast and my go to resource for hearing how others are supporting clients and their teams to incorporate AI into their thinking, workflows, and delivery models.

    Apple Podcasts
    5
    DamonLDavis
    United States3 months ago
  • Listen at 1.75x + Pair It With AI Explored!

    Absolutely loving this podcast — super practical and packed with gems. Pro tip: listen to every single episode from the beginning at 1.75x speed to move fast, apply faster, and stay ahead of everyone else still listening at regular speed 😎. Also, make sure you’re listening to AI Explored by Michael Stelzner alongside it — both together are like a double-shot productivity combo. Catch up or get flustered… ketchup or get mustard 😂

    Apple Podcasts
    5
    AI Hustler
    Canada5 months ago
  • Life changing

    Ep. 59 was amazing, it may well change how I work forever

    Apple Podcasts
    5
    Steve the PM
    United Kingdoma year ago
  • Practical without being too technical

    This podcast is great if you’re looking for practical and timely discussions about how to use AI in whatever job you do. The conversations are very accessible and the many examples that are interspersed throughout each episode are often relevant and very timely. Best way to spend an hour of your day.

    Apple Podcasts
    5
    Rob_S13
    United Statesa year ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Consistently high-quality guests and real-world case studies.
Practical, actionable frameworks that translate AI into ROI.
Insightful leadership-focused AI discussions for business leaders.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

96: Using AI Adoption Strategies That Actually Deliver ROI for Your Business with Jim Spignardo
Q: How do you measure ROI and adoption over six months?
Track adoption and usage with built-in analytics, define measurable metrics for each use case (e.g., time reduction, quality improvements, ROI), and report these to the executive team to justify broader deployment.
97: Using AI for Customer Support: Voice AI vs Humans in Customer Service Strategy with Nathan Strum
Q: When should organizations consider using AI for inbound calls versus outbound or routine tasks?
AI is most effective for inbound calls that require quick routing or scheduling, where it can operate within one ring and reduce wait times, while outbound and highly personalized outreach should remain human-led due to ethical and trust considerations.
97: Using AI for Customer Support: Voice AI vs Humans in Customer Service Strategy with Nathan Strum
Q: Why is the human receptionist still superior to AI in many customer-facing scenarios?
Humans are better at handling edge cases, complex objections, and nuanced interactions that fall outside scripted workflows, making them essential for unpredictable conversations and higher conversion opportunities.
93: Using Generative AI to Develop a Winning Strategy for Business Leaders with Justin Trombold
Q: What are the commonalities that you're hearing where they're getting it right, but also where they're getting it wrong?
The common success comes from having focus and adoption, while common failures stem from treating AI like an IT project and assuming a single technology can fix all problems; real value comes from aligning AI initiatives with business problems and managing expectations across the organization.
92: Using AI for Smarter Marketing: Synthetic Audiences, OpenClaw & AI Agents with Justin Brooke
Q: How do they develop that persona, that ICP, that avatar?
Before deploying marketing efforts, they need detailed demographics and psychographics of their ideal customer to create effective customer personas.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

Across recent episodes, the show centers on turning AI into a practical business asset. Guests and discussions span practical AI adoption, governance, and transformation—covering how leaders select projects, build talent, and integrate AI into workflows without overwhelmed tech complexity. Key threads include AI-powered productivity, human–AI collaboration, and responsible, ROI-focused implementation across marketing, sales, operations, and workforce planning. A notable pattern is blending strategic leadership with hands-on frameworks, governance models, and real-world case studies from finance, healthcare, education, and tech-enabled enterprises.

The show often features seasoned executives and AI leaders who bring a mix of hands-on execut... more

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this podcast launched 2 years ago and published 98 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Nathan Strum
2. Jim Spignardo
3. Jesse Jameson
4. Vasant Dhar
5. Justin Trombold
6. Justin Brooke
7. Jason Eubanks
8. Kate Bravery

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