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Artwork for Unboxing Logistics

Unboxing Logistics

EasyPost
Easypost
Supply Chain
Fedex
Artificial Intelligence
AI In Logistics
Returns
Automation
Amazon
Sendle
Luma AI
United States
Logistics
Alibaba.com
USPS Claims
United States Postal Service
Parcel Carrier Landscape
Neurodiversity
Relationship-Based Business
Drone Delivery
Automation In Warehouses

This vodcast is for getting to know the fun side of our industry leaders, staying updated with the latest trends, and leveling up your shipping processes. If that sounds like your jam, this is the place for you. Every episode of Unboxing Logistics is stuffed full of insights, innovations, and real-life stories from the people who have been on the front line for years.

PublishesWeeklyEpisodes92Founded3 years ago
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TechnologyBusiness

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Artwork for Unboxing Logistics

Latest Episodes

In our Meet the Carrier series, we sit down with some of the most innovative transportation providers to learn what they’re doing differently. This week, host Lori Boyer talks with Jax Zheng, director of partnerships at UniUni, about the carrier’s mi... more

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From dabbling in ecommerce as a teen to running a 3PL today, Krushna Patel, CEO at Awesome Solutions, has spent years building businesses—and he’s learned a lot about what sets the successful ones apart.

In this Unboxing Logistics episode, he sits d... more

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Kevin Gibbon, CEO and co-founder at Cytronic, has built a 3PL that makes DTC ecommerce fulfillment faster, cheaper, and better. The secret? Automation.

In this episode of Unboxing Logistics, Kevin joins Lori Boyer to share Cytronic’s story and discu... more

YouTube

Supply chain experts agree: businesses shouldn’t just throw AI at every problem that comes their way. But as Dana Moffat, product manager at Acumatica, points out in this week’s Unboxing Logistics episode, you can’t afford to ignore AI either.

She ... more

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In this Unboxing Logistics episode, Lori sits down with Chris Caplice, executive director at MIT Center for Transportation Logistics and chief scientist at DAT Freight and Analytics, to discuss the state of freight in 2026.

The state of freight shi... more

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Carrier changes are picking up speed—and starting to impact both costs and service expectations across the industry.

In this episode, Tim Ranagan and Lori Boyer from EasyPost break down recent updates from USPS, FedEx, and Amazon. Their conversatio... more

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In this episode, Tyler Diestel, senior product manager at EasyPost, joins Lori to discuss EasyPost’s latest shipping AI tool: Luma AI Advisor. Tyler explains what Luma AI Advisor is, how it works, and the impact it can make for SMB and enterprise shi... more

YouTube

Just a few weeks ago, the tense situation in the Middle East reached a boiling point when the U.S. and Israel launched an attack on Iran.

Now, as the effects of the conflict ripple across the world, everyone has the same question: How will this aff... more

YouTube

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Recent Guests

Krushna Patel
CEO of Awesome Solutions
Awesome Solutions
Episode: What It Takes To Scale a 3PL With Krushna Patel From Awesome Solutions - Unboxing Logistics Ep. 90
Kevin Gibbon
Founder/CEO of Cytronic
Cytronic
Episode: Automated Fulfillment: Changing the Ecommerce Game With Kevin Gibbon From Cytronic - Unboxing Logistics Ep. 89
Dana Moffat
Product manager for distribution integrations at Acumatica
Acumatica
Episode: Creating an AI Strategy That Works With Dana Moffat From Acumatica - Unboxing Logistics Ep. 88
Chris Caplice
Professor at MIT, CTL Executive Director, Chief Scientist at DAT Freight & Analytics
Massachusetts Institute of Technology; DAT Freight & Analytics
Episode: Preparing for Freight Volatility With Chris Caplice From MIT and DAT Freight & Analytics - Unboxing Logistics Ep. 87
Tyler Diestel
Product Manager of the Datadip platform at EasyPost
EasyPost
Episode: EasyPost Insider: Luma AI Advisor, the Shipping LLM You Can Rely on With Tyler Diestel From EasyPost - Unboxing Logistics Ep. 85
Sal Mercogliano
Maritime historian
What's Going On With Shipping? (YouTube channel)
Episode: The Middle East Shipping Crisis With Sal Mercogliano From What’s Going On With Shipping? - Unboxing Logistics Ep. 84
Nate Skiver
Founder of LPF Spend Management, parcel consultancy
LPF Spend Management
Episode: The Parcel Carrier Landscape in 2026 With Nate Skiver From LPF Spend Management - Unboxing Logistics Ep. 83
Scott Davis
Executive at JD Finish Line (JD Sports Finish Line acquisition)
JD Finish Line
Episode: Lessons From a Warehouse Modernization Project With John Naylor From Trew and Scott Davis From JD Finish Line - Unboxing Logistics Ep. 82
John Naylor
Executive at Trew
Trew
Episode: Lessons From a Warehouse Modernization Project With John Naylor From Trew and Scott Davis From JD Finish Line - Unboxing Logistics Ep. 82

Hosts

Lori Boyer
Host of Unboxing Logistics (co-host/episode participant in several episodes); affiliated with EasyPost and Unboxing Logistics.
Tim Ranagan
Host of Unboxing Logistics and Unboxing the Trends segments.

Talking Points

Recent interactions between the hosts and their guests.

What It Takes To Scale a 3PL With Krushna Patel From Awesome Solutions - Unboxing Logistics Ep. 90
Q: What signals should a new 3PL look for when starting from scratch in terms of technology and operations?
Start with a basic but robust WMS that offers clear pricing transparency and real-time tracking, avoid overly complex systems, and plan for gradual scaling. Regularly reassess features to ensure you're using what actually adds value, not just accumulating unused functionality.
What It Takes To Scale a 3PL With Krushna Patel From Awesome Solutions - Unboxing Logistics Ep. 90
Q: How do you balance automation and the human touch in customer support for a 3PL?
Use AI for routine, non-urgent inquiries but ensure there is always access to a human for nuanced, order-specific issues. Establish clear SLAs (e.g., under 20 minutes for standard inquiries) and escalate to humans when needed, maintaining a sense of reliability and empathy in service.
What It Takes To Scale a 3PL With Krushna Patel From Awesome Solutions - Unboxing Logistics Ep. 90
Q: What tips do you have for getting started and staying motivated when entering the 3PL space?
Begin with low-risk experiments, secure a small warehouse, and validate with a few clients. Move fast on decisions, but balance urgency with a long-term plan—set a multi-year horizon, then work backward to annual and monthly goals, ensuring every action aligns with the bigger objective.
Automated Fulfillment: Changing the Ecommerce Game With Kevin Gibbon From Cytronic - Unboxing Logistics Ep. 89
Q: What criteria should a retailer or 3PL use when evaluating which warehouse automation partner to hire?
Prioritize references and real-world performance over sales promises, assess the team's reliability and accountability, and avoid the cheapest option that may cut corners; scale considerations and cultural fit matter just as much as technology.
Automated Fulfillment: Changing the Ecommerce Game With Kevin Gibbon From Cytronic - Unboxing Logistics Ep. 89
Q: What are the biggest bottlenecks in human-driven warehouses that automation can best address?
The two biggest time sinks are picking from bins and packaging/throughput assembly, with a clear opportunity to optimize these steps through robotics and streamlined processes while preserving essential human oversight.

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Frequently Asked Questions About Unboxing Logistics

What is Unboxing Logistics about and what kind of topics does it cover?

This vodcast centers on practical, business-focused discussions about logistics, shipping technology, and supply-chain disruption. Episodes frequently explore how AI, data, and automation change carrier selection, warehouse operations, and procurement, with hands-on guidance for reducing costs, improving ROI, and aligning tech investments with real-world workflows. A recurring thread is the human side of modernization—change management, cross-functional collaboration, and leadership approaches that help teams adopt new tools without losing customer focus. Notable episodes feature practitioners and researchers offering data-backed insights, actionable strategies, and tangible案例 across multi-carrier strategies, enterprise shipping, and AI-ena... more

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These podcasts share a similar audience with Unboxing Logistics:

1. Supply Chain Now
2. The Tucker Carlson Show

How many episodes of Unboxing Logistics are there?

Unboxing Logistics launched 3 years ago and published 92 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Unboxing Logistics?

Recent guests on Unboxing Logistics include:

1. Krushna Patel
2. Kevin Gibbon
3. Dana Moffat
4. Chris Caplice
5. Tyler Diestel
6. Sal Mercogliano
7. Nate Skiver
8. Scott Davis

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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