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Artwork for Trust & Influence in B2B

Trust & Influence in B2B

Joel Harrison
Trust
Artificial Intelligence
Thought Leadership
B2B Marketing
Linkedin
Marketing
Agentic AI
Heather Barnett
Trust In B2B Marketing
Influencer Marketing
Employee Advocacy
Advocacy
ABM (account-Based Marketing)
Account-Based Marketing
ABM
Human First Marketing
Martech
Mitie
Fractional CMO
Flourish In the City

I’m Joel Harrison, founder of B2B Marketing.net (formerly B2B Marketing magazine) Propolis and the B2B Marketing Awards. It’s been my mission for the past 21 years to recognise, celebrate and evangelise for the amazing profession that is B2B marketing, which has evolved beyond that recognition in that time. In this podcast, I’ll be exploring what I believe is the biggest challenge facing B2B marke... more

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Artwork for Trust & Influence in B2B

Latest Episodes

In this special edition of Trust & Influence in B2B, Joel Harrison is joined by Fiona McKenzie of Marketbridge to make sense of Cannes Lions 2026. Fresh from five days of multi-stream content, installations and fringe events, they let the dust settle... more

Most of the conversations that decide a B2B deal happen in a room you'll never be in. Buyers swap recommendations, compare notes and build their shortlists in spaces marketers can neither see nor measure – and by the time you're in contention, the de... more

Lead generation is the discipline B2B marketing relies on most and trusts least. In this episode of Trust & Influence in B2B, Robin Caller, founder and CEO of Leadscale, explains why, and what it would take to fix it.

Most people in B2B know that a ... more

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In this episode of Trust and Influence in B2B Marketing, Joel Harrison sits down with Tom Rudnai, Founder of Demand Genius and author of the Dark AI study — a research project that analyzed hundreds of AI prompt clusters across major B2B categories t... more

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Recent Guests

Robin Caller
Founder and CEO of Leadscale
Leadscale
Episode: Why lead gen is still B2B's trust free zone
Tom Rudnai
Behind Demand Genius, AI search intelligence platform for B2B brands; author of the Dark AI Study
Demand Genius
Episode: Stop claiming you're the best! AI will mark you down for it | Tom Rudnai on winning influence in the age of Dark AI
Laura Chamberlain
Professor of Marketing at the University of Warwick; founder of Think Talk Thrive
University of Warwick
Episode: Why Replacing Junior Marketers With AI Is a False Economy | Professor Laura Chamberlain on Next-Gen Talent
Kate Hassler
Group Director of Brand and Communications, Access Group
Access Group
Episode: What Access Group Learned from a Year on the AI Bus | Kate Hassler's Inside Track on How a $9 Billion B2B Software Powerhouse Has Made AI Business as Usual
Tejal Patel
Independent marketing consultant with senior roles at Cisco, Microsoft and Nokia
Independent marketing consultant
Episode: B2B Tech Marketing's Human-First Future in The Age of AI | Exclusive Insights from B2B Marketing Awards Data, Focusing on Four Key Trends, with Tejal Patel
Brian Macreadie
Marketing leader at Addleshaw Goddard, noted for creativity in legal marketing
Addleshaw Goddard
Episode: Best in show B2B | Why The RHS Chelsea Flower Show is blooming for Addleshaw Goddard's full-funnel campaign, with Brian Macreadie
Maureen Blandford
London-based tech founder and co-author of the Digenomica Enterprise Data Health Study
Serendipitas
Episode: Why Data is Still The Achilles Heel of B2B Marketing | Trust in Data Remains at Rock-Bottom for Enterprises — Maureen Blandford Explains What Marketers Can Do About It
Angela Tangas
CEO of Oliver Agency
Oliver Agency / Brandtech Group
Episode: The Four Pillars of Success in The Agentic AI Era: Governance, Judgement, Taste and Orchestration | With Angela Tangas of Oliver
Nick Eades
B2B marketer with extensive leadership roles and PE-backed experience
Freemarket (Payments Network), former CMO/CCO roles in PE-backed and tech companies
Episode: Is PE killing the B2B ROI imperative? | Nick Eades on what PE-backed marketing teaches the rest of B2B

Host

Joel Harrison
Host of the show and founder of B2B Marketing.net (formerly B2B Marketing Magazine) / Propolis / B2B Marketing Awards; leads discussions introducing guests and guiding the conversation

Reviews

4.8 out of 5 stars from 17 ratings
  • Great podcast!

    This podcast is very interesting and great to be honest!

    Apple Podcasts
    5
    Yonis77333
    United Kingdom8 months ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Strong emphasis on credible voices and realistic frameworks.
Shows a balanced mix of agency and client perspectives with solid guest lineups.
Thoughtful exploration of trust in B2B marketing, with practical, actionable takeaways for teams.

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Talking Points

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Why lead gen is still B2B's trust free zone
Q: Do you think the generation will become more transparent and trustworthy, or will AI and synthetic activity make it harder to maintain trust?
There is a real risk that synthetic and fabricated data could undermine trust, but a combination of stronger evidence of provenance, regulatory accountability, and value-driven, partner-generated leads could steer the industry toward more trustworthy practices.
Why Replacing Junior Marketers With AI Is a False Economy | Professor Laura Chamberlain on Next-Gen Talent
Q: Are young professionals better or worse at using AI than older colleagues, and how should we balance this in teams?
Laura suggests that while younger talent are native to AI and fearless with new tools, they may overtrust AI outputs and need mentorship to develop judgment, with older colleagues contributing strategic depth and experiential insight to balance the learning curve.
Why Replacing Junior Marketers With AI Is a False Economy | Professor Laura Chamberlain on Next-Gen Talent
Q: What do you think preoccupies the people that are about to enter the profession right now and how might that have shifted in recent years?
Laura describes a shift from wondering where they fit in the industry to worrying whether there will even be a job, highlighting AI as the dominant new factor that reshapes entry-level expectations, roles, and pathways.
The Trust Advantage: Why ABM programmes Achieve 42% Higher ROI | with Robert Norum
Q: How should AI be used in ABM without sacrificing authenticity?
AI should handle research, insight generation, and scalable personalization, while the core content and strategic messaging remain human-driven. The best approach blends AI with human judgment to maintain authenticity.
The Trust Advantage: Why ABM programmes Achieve 42% Higher ROI | with Robert Norum
Q: Why is customer advocacy underutilized in ABM, and how can it be improved?
Customer advocacy is powerful but often underused due to concerns about control and legal approvals. Building formal processes and including advocacy as part of contract terms can unlock more authentic customer voices.

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Frequently Asked Questions About Trust & Influence in B2B

What is Trust & Influence in B2B about and what kind of topics does it cover?

The show centers on trust in B2B marketing, exploring how brands build credibility through thought leadership, influencer programs, and advocacy in a fragmented media landscape shaped by AI. Episodes routinely examine practical frameworks for governance, audience trust, and measurement, with real-world case studies from CMOs, agency leaders, and practitioners who are shaping B2B influence. A notable strength is the consistent focus on human-centric approaches—authenticity, employee advocacy, and credible voices—paired with pragmatic guidance on implementation, measurement, and governance across complex buying journeys. Listeners are likely to gain actionable frameworks for improving trust, influence, and impact in B2B campaigns, whether the... more

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Trust & Influence in B2B launched a year ago and published 67 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Trust & Influence in B2B?

Recent guests on Trust & Influence in B2B include:

1. Robin Caller
2. Tom Rudnai
3. Laura Chamberlain
4. Kate Hassler
5. Tejal Patel
6. Brian Macreadie
7. Maureen Blandford
8. Angela Tangas

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