
「ToB局内人」由「局外咨询」出品,是一档深度聚焦中国B2B领域的播客。我们旨在分享来自一线的实战知识、行业洞察、职场故事。希望通过同行异业跨职能的交流,激发创新,为国内B2B的真繁荣尽绵薄之力! —————— 「局外咨询」专注企业创新全周期服务:打造从 0 到 1 的创新业务并实现规模化增长,基于标杆实践搭建企业级创新体系与流程机制,推动企业从单点产品创新到系统性组织变革 业务垂询可直接联系海局👇 —————— 节目主播: 海局,「局外咨询」创始人&CEO,企业创新变革顾问,ToB业务操盘手,是国内多个500强企业特聘导师,崇尚客户至上。 棉花,某互联网大厂前Tob业务市场营销总监,最恨精致利己的伪高管。崇尚极简,爱PIXAR的动画,挺能聊的INFJ一枚。
| Publishes | Infrequently | Episodes | 88 | Founded | 4 years ago |
|---|---|---|---|---|---|
| Language | Number of Listeners | Categories | BusinessTechnology |

在 ToB 领域,“客户成功”是一个常谈常新的话题。很多从业者常觉得自己在做“修灯泡”的杂活,或者陷入了无止尽的客户安抚中。
本期节目,我们没有空谈口号,而是试图通过“源、势、道、法、术、器”这套系统框架,把客户成功这个岗位拆解开来。
ToB 业务极其复杂,单一的技巧(术)无法解决底层逻辑(道)的问题。通过这六个维度的拆解,我们希望能帮你建立一个职业坐标系。你会发现,职业进阶不仅仅是经验的累积,更是思维层级的跃迁——从关注“手速”和“响应”,转向关注“价值实证”与“行业洞察” 。
🕒 节... more
断更半年,我们终于回来了。
这半年里,我们其实给自己找过很多“理由”:
项目太忙、组织变化、创业探索、生活节奏被打乱……
但回头看,这些可能都只是表象。
棉花聊到了组织结构变化带来的职业困惑——
当售前团队被收回中台、离客户越来越远,这个角色到底是在提升效率,还是在慢慢失去原本的价值?
大海则分享了自己这段时间在 创业探索与客户交付之间的多线程生活:
从谈合作、做方案、盯项目到追回应收款,一个 ToB 从业者往往同时扮演着多个角色。
聊到最后,我们也问了一个很现实的问题:
“为什么很... more
为什么我做的“运营”,总是那么碎?
为什么我每天忙着“促活、拉新、出报表”,却依旧说不清自己工作的价值?
很多人以为自己在做运营,其实只是在做执行。或许,忙成陀螺的你,可能根本就没在做"运营"!
在这一期节目中,我们将带你重新理解“运营”——
它不是“做活动”“出方案”,也不是“堆指标”,而是一种让组织更高效运转的底层管理能力。
运营管理是管理业务实践,以便在组织内创造尽可能高的效率。
我们将沿着中国互联网 20 年的发展脉络,系统复盘运营的四个阶段:从早期的社区运营,到流量红利时代的增... more
这是一个软件代理商的亲历:商机被后台“截胡”、应得的结算款被无理克扣,甚至维权未果反遭解约……
在这期节目里,我们邀请到浙江温州的一位软件代理商——胡红杰。他从 2019 年创业开始,凭借对 IT 行业的热爱与专业积累,带领小团队一步步做大业务。但随着与某头部厂商的合作逐渐深入,他却接连遭遇商机被篡改、款项被拖欠、维权无门的困境,最终不得不走上拉横幅、寻求舆论和法律支持的艰难道路。
这不仅是一段关于维权的血泪史,更是一位代理商对“渠道与厂商关系”的深刻反思:合作靠的不只是产品,更是制度、人品... more
棒棒哒🎉
棒棒哒🎉
一个有点特别的主播
挺好的,希望不要断更了
主播幽默风趣又不失内涵,yyds
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #201 |
Listeners, social reach, demographics and more for this podcast.
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TOB局内人 launched 4 years ago and published 88 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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