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To The Point - Home Services VIP Room Podcast

RYNO Strategic Solutions
Home Services
Leadership
Home Services Industry
HVAC
Business Growth
Plumbing
Private Equity
Marketing Strategies
Company Culture
Entrepreneurship
Marketing
Customer Service
Goal Setting
Lead Generation
Leadership Development
Servicetitan
Electrical Services
HVAC Industry
Personal Development
Independence Day

The Home Services podcast that gets to the point, with solutions to help your service company grow. Our focus is to help HVAC, Plumbing, Electrical, Roofing, etc. companies learn how to grow their companies with marketing & operational solutions.

PublishesWeeklyEpisodes362Founded7 years ago
Number of ListenersCategories
MarketingBusinessManagement

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Artwork for To The Point

Latest Episodes

Patrick Somers, President & CEO of General Air Conditioning & Plumbing, joins the VIP Room alongside special guest co-host Moe Abbas (CEO of Sales Ask).

Patrick’s journey is one of the most unique in home services. He started as an entry-level maint... more

YouTube

What does it take to lead the next generation of a home services business that's been around for nearly 70 years?

In this episode of the To The Point Home Services VIP Room, Chris Yano, Chad Peterman, and Aaron Gaynor sit down with Ben Nalty, Genera... more

YouTube

What does it take to build a $35M home services business in just eight years?

In this episode of the To The Point Home Services VIP Room, Chris Yano, Chad Peterman, and Aaron Gaynor sit down with Helmi Ben Flah, Owner of Guaranteed Service, to break... more

YouTube

What does it really take to build and manage a $20M multi-trade home services business?

In this episode of the To The Point Home Services VIP Room, Chris Yano, Aaron Gaynor, and Chad Peterman sit down with Isaac Turpin, CEO and Co-Founder of True Co... more

YouTube

Key Facts

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Recent Guests

Ben Nalty
GM, Environment Masters
Environment Masters
Episode: How a Third-Generation Home Services Business Is Scaling to $35M
Helmi Ben Flah
Founder/owner of Guaranteed Service
Guaranteed Service
Episode: How He Built a $35M Business With 56% Gross Margins & 21% EBITDA in Under 8 Years | Helmi Ben Flah
Isaac Turpin
Operator of True Corp and multiple True-branded trades
True Corp / True Plumbing / True Roofers / True Aluminum
Episode: The Reality of Scaling a $20M Multi-Trade Home Services Business | Isaac Turpin
Rich Bogda
President of Service Professionals (HVAC/Plumbing)
Service Professionals
Episode: From $6/Hour to Building a $30M Home Services Business
Jed Nachman
COO of Yelp
Yelp
Episode: Yelp Responds To Contractors' Biggest Complaints | Part 1
Chris Bache
CEO of Hatch
Hatch
Episode: Yelp Responds To Contractors' Biggest Complaints | Part 1
Bubba Thurman
Former president of Baker Brothers Plumbing, Air & Electric (Dallas–Fort Worth)
Baker Brothers Plumbing, Air & Electric
Episode: Preaching Through the Pipes: Bubba Thurman's Journey to Leading a $100M Business
Josh Campbell
Founder of Rescue Air (Dallas, Texas); formerly built Campbell Mechanical; investor and operator
Rescue Air
Episode: How Josh Campbell Built, Scaled, and Sold Rescue Air | VIP Guest Josh Campbell
John Waldorf
Vice President at Estes Services
Estes Services (Atlanta, GA)
Episode: Why This $45M Home Services Company Still Refuses to Sell | VIP Guest John Waldorf

Hosts

Chad Peterman
Co-host/host of home-services show; branding and growth-focused operator
Chris Yano
Host focused on marketing, growth strategies for trades; long-running show host

Reviews

4.9 out of 5 stars from 2.8k ratings
  • Jim Abrams the GOAT!

    Always love this podcast listened to so many great episodes too many to list and there is always a nugget or pages of notes and action items to take and implement in my HVAC & plumbing business. I was able to find Jim’s book contractors guide to greatness and knew I had to read it after the podcast and while I didn’t have to spend $5k on eBay to get mine I’m sure it has 100X or more than that value inside. Thanks y’all keep up the great show you are an invaluable resource to our trades!!!

    Apple Podcasts
    5
    dcc0689
    United States4 months ago
  • Best home services show

    Would love if you would ask every guest. What was the biggest game changer in your business?

    Apple Podcasts
    5
    Skippy Devlin
    United States8 months ago
  • Grateful for this podcast

    I’m grateful for podcasts like To the Point! They not only help me continue my own growth—personally and professionally—but they also give me tools to lead our team of 130+ toward better professional and personal development. I take lessons from episodes like these straight back to the team to help them level up. Like I always tell them: if we can just get 1% better every day, imagine what we could do as a growth focused team. Keep bringing the value—this podcast is part of the journey! Thank yo... more

    Apple Podcasts
    5
    Nicholas Hartman
    United Statesa year ago
  • A very good listen

    This is great for anyone in a home service business or any business for that matter! Great topics such as leadership, operations and marketing along with hearing from some of the best in the industry!

    Apple Podcasts
    5
    breming1
    United States2 years ago
  • Great content

    I really enjoy listening to the podcast. I have learned several beneficial things and it also sparks ideas.

    I Hope to continue to receive this free content.

    Our company Bryant’s Heating and Cooling uses Ryno for our digital marketing and website.

    Apple Podcasts
    5
    Jhbryant10
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

See bullet list below for listener sentiment items (noted insights about hosts and content)

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

How a Third-Generation Home Services Business Is Scaling to $35M
Q: How did the cross-trade program start, and what results did you see?
The program started at smaller branches where plumbers and HVAC techs knew each other; it evolved into a formal, trackable app-based incentive system that paid for each appointment booked across trades, generating significant revenue and improving conversion rates.
How a Third-Generation Home Services Business Is Scaling to $35M
Q: What changes did Redwood bring that you didn't expect, or that had a meaningful impact?
Redwood provided coaching, processes, and access to a network that helped formalize cross-trade incentives, improve marketing and CRM approaches, and accelerate growth while maintaining independence and culture.
How He Built a $35M Business With 56% Gross Margins & 21% EBITDA in Under 8 Years | Helmi Ben Flah
Q: What would you do differently if you started over today?
Hire the top management team in the country right out of the gate; build a strong leadership layer early and scale from there, even if it means taking a loan to bring them on.
How He Built a $35M Business With 56% Gross Margins & 21% EBITDA in Under 8 Years | Helmi Ben Flah
Q: From your experience, what's broken in Home Services that nobody wants to admit?
Retention is the biggest issue—employees stay when there is accountability, proper incentives, and a culture that values structure and process; many companies struggle with people not sticking to processes or being accountable.
Yelp Responds To Contractors' Biggest Complaints | Part 1
Q: How does Yelp balance review quantity with quality and ensure trustworthy content for homeowners and contractors?
Yelp emphasizes a broad, quality-focused approach, using data signals and AI to determine which reviews are recommended, while avoiding manipulation through solicitations and prioritizing content that reflects genuine customer experiences.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
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Frequently Asked Questions About To The Point

What is To The Point about and what kind of topics does it cover?

This show consistently centers on growth, operations, and marketing for home-service businesses, with heavy emphasis on leadership, scalable systems, service memberships, and the evolving role of technology (from AI to platforms like ServiceTitan). Episodes frequently feature operators who have built multi-location trades companies, as well as investors and platform leaders, offering practical playbooks for onboarding, pricing discipline, cross-selling, and culture. A notable thread is balancing rapid growth with disciplined operations, and the occasional foray into private equity and strategic partnerships as growth accelerants. Listeners likely gain concrete tactics for revenue expansion, team enablement, and better customer experiences, ... more

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How many listeners does To The Point get?

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Which podcasts are similar to To The Point?

These podcasts share a similar audience with To The Point:

1. The Home Service Expert Podcast
2. Waste No Day: A Home Services Motivational Podcast
3. The Martell Method w/ Dan Martell
4. Toolbox for the Trades
5. The Cardone Zone

How many episodes of To The Point are there?

To The Point launched 7 years ago and published 362 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact To The Point?

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What guests have appeared on To The Point?

Recent guests on To The Point include:

1. Ben Nalty
2. Helmi Ben Flah
3. Isaac Turpin
4. Rich Bogda
5. Jed Nachman
6. Chris Bache
7. Bubba Thurman
8. Josh Campbell

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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