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Artwork for This Week in Hospitality

This Week in Hospitality

thisweekinhospitality
Airbnb
Independent Hotels
Otas
Hyatt
Discovery
Direct Booking
Hospitality
Tiktok
AI In Travel
AI In Hospitality
Expedia
Hotels / Independent Hospitality
Accor
Treasure Beach, Jamaica
OTA Landscape
F&B
Hilton
Marriott
Loyalty Programs
Food & Beverage In Hotels

Every Friday morning, This Week in Hospitality brings you the most important stories, insights, and innovations shaping the global hospitality industry — distilled and discussed by people who actually build within it.

Hosted by Ben Wolff, Scott Eddy, Edwin Kramer, and Zach Busekrus, this weekly conversation is crafted for the founders, operators, and dreamers creating the next generation of hospi... more

PublishesWeeklyEpisodes31Founded8 months ago
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Artwork for This Week in Hospitality

Latest Episodes

Two of the biggest casino operators in the world became takeover targets in the same week — and the squad has thoughts.

Barry Diller's People Inc. just offered $18 billion to take MGM Resorts private, days after Fertitta agreed to buy Caesars. MGM's... more

This week opens at LE Miami — which Scott describes less like a travel conference and more like Coachella for hotel nerds — before the guys dive into the real industry tension underneath the party.

Hyatt tells investors to stop counting rooms and st... more

YouTube

Mews embeds Uber directly into its PMS, promising seamless guest transportation and a cut of ancillary revenue hotels have long been leaving on the table. The guys are skeptical — cool concept, questionable adoption, and the real winner might just be... more

YouTube

This week, Zach, Ben, and Edwin dig into the race to own the entire trip.

Airbnb’s summer release becomes the main event: rental cars, boutique hotels, Instacart, airport pickups, luggage storage, landmark experiences, and aggressive travel credits.... more

YouTube

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Recent Guests

Bashar Wali
Guest referenced as a prior guest on the show
Episode: Airbnb Rethinks AI, Brands Move Into Safari, Spain’s Tourism Reckoning, Hospitality’s Human Premium
Noah Brodsky
CEO, Under Canvas (leadership transition context)
Under Canvas
Episode: The World Cup Bust, Spirit's Collapse, Priceline is Back, and Aman's Move in the Texas Hill Country
Bernard Bomenberger
Founder of Six Senses and Discover Collection
Discover Collection
Episode: The Hotel Owner Squeeze, Six Senses Founder's Comeback, Wyndham's Grandma Gambit, and Coachella's Dirty Secret

Hosts

Scott Eddy
Global hospitality voice, keynote speaker, digital strategist, and content creator with deep experience in luxury brands and traveler loyalty.
Ben Wolff
Founder or leader in experiential hospitality brands, with roles in Onera and Journey ecosystem, focused on storytelling, design, and guest immersion.
Edwin Kramer
Hospitality executive with luxury hotel background, operating at the intersection of service excellence and organizational leadership.
Zach Busekrus
Co-founder of Journey, loyalty-platform founder, and host of Behind the Stays; focused on independent hotel storytelling and guest loyalty.

Reviews

5.0 out of 5 stars from 4 ratings
  • Really worth a listen!

    This isn’t my normal field and came across the podcast by happenstance. I found the information and their perspective interesting to listen to. Appreciated the different points of view.. Definitely translates to other fields, in my opinion. My background is luxury retail, but transitioned into banking with quite a bit of travel. So much of the information could be useful and make you think outside the box in a business development perspective. Good listening - I’m looking forward to next one!

    Apple Podcasts
    5
    Eternally Learning
    United States7 months ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Fresh takes on AI and distribution for independents are valuable for sponsors and guests alike.
Great real-world perspectives on loyalty and independent hotels.
The discussion style is energetic and opinionated, which resonates with executive audiences.
Able to translate complex tech trends into actionable strategies for owners.
Strong practitioner insights from operators and founders.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Hospitality’s Muddy Middle Is Breaking — With Bashar Wali
Q: How can hotels balance human-centered service with efficiency and technology to avoid commoditization?
He suggests reducing friction with tech, hiring better-trained staff, and giving employees flexibility within a strong framework to preserve personalized service without bloating costs.
Hospitality’s Muddy Middle Is Breaking — With Bashar Wali
Q: What is the future of capital for independent hotels, and how can developers secure the funding for unique concepts?
Bashar argues that institutional capital is misaligned with independent assets today; lenders should adjust return expectations and be prepared to fund more differentiated, education-backed opportunities with longer horizons and a deeper due diligence process.
Airbnb Rethinks AI, Brands Move Into Safari, Spain’s Tourism Reckoning, Hospitality’s Human Premium
Q: What did you think about Chesky's framing of the current state of AI in travel, and how should Airbnb approach solving AI challenges?
Chesky is right to acknowledge current AI limits, particularly for consumer-facing experiences; the panel suggests focusing on backend efficiency and partnerships with large LLMs while fixing booking flows and user interfaces before rolling out broad AI tools for customers.

Audience Metrics

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Frequently Asked Questions About This Week in Hospitality

What is This Week in Hospitality about and what kind of topics does it cover?

A roundtable-style show focused on hospitality, branding, distribution, and technology as they affect independent hotels, boutique brands, and experiential travel. Across episodes, the group analyzes AI's impact on discovery and loyalty, platform dynamics (OTAs, social channels, and AI agents), brand strategy, and owner-operator economics, often highlighting how independent properties can compete without surrendering soul or leverage. Guests range from founders and operators to industry leaders offering practical perspectives on leadership, loyalty platforms, and community-driven hospitality. A notable throughline is advocating for storytelling, human-centric service, and authentic guest experiences in a tech-enabled landscape, with frequen... more

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How many listeners does This Week in Hospitality get?

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What are the audience demographics for This Week in Hospitality?

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How many subscribers and views does This Week in Hospitality have?

To see how many followers or subscribers This Week in Hospitality has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to This Week in Hospitality?

These podcasts share a similar audience with This Week in Hospitality:

1. Behind the Stays
2. David Senra
3. My First Million
4. The Game with Alex Hormozi
5. All-In with Chamath, Jason, Sacks & Friedberg

How many episodes of This Week in Hospitality are there?

This Week in Hospitality launched 8 months ago and published 31 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact This Week in Hospitality?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for This Week in Hospitality?

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What guests have appeared on This Week in Hospitality?

Recent guests on This Week in Hospitality include:

1. Bashar Wali
2. Noah Brodsky
3. Bernard Bomenberger

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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