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Artwork for Un-Billable Hour: Business Management Strategies for the Busy Lawyer Around the Community Table

Un-Billable Hour: Business Management Strategies for the Busy Lawyer Around the Community Table

Legal Talk Network
Artificial Intelligence
Legal Technology
Marketing
Client Acquisition
Law Firms
Law Firm Management
Legal Marketing
Law Practice Management
Cash Flow Management
Legal Services
Marketing Strategies
Legal Practice Management
Clio
Networking
Branding
Law Firm Profitability
Burnout
Client Communication
Small Business
Access To Justice

Managing your law practice can be challenging. Marketing, time management, attracting clients and all the things (besides the cases) that you need to do, but aren't billable. Welcome to this edition of "Un-Billable Hour" ...the law practice advisory podcast! This is where you'll get the information you need from expert guests and host Christopher T. Anderson.

PublishesTwice monthlyEpisodes227Founded17 years ago
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Artwork for Un-Billable Hour: Business Management Strategies for the Busy Lawyer Around the Community Table

Latest Episodes

In this episode, a little about production and a little about you. When you sit down at your desk, are you doing billable legal work – the real work – or are you doing administrative tasks?

Guest Gina Cotner is the founder and CEO of Athena Executiv... more

In this episode of the Un-Billable Hour’s Seat at the Table: How do you know when a hire isn’t working out (hint: you already know) and then pull the trigger and let them go?

• It happens: you hire someone, and it doesn’t work out. So many firms p... more

Growing your business starts with you, and your front door is your web presence. The beating heart of your business is your technology. Guest Colleen Joyce is the CEO of the lawyer-client matching platform Lawyer.com and the founder of the Lawyer Gro... more

In this episode of the Un-Billable Hour’s Seat at the Table:

• A law firm’s culture. What is it? Your firm has a culture even if you’ve never identified it. The problem is, if you don’t create an intentional culture, an identity, you may slip into... more

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Recent Guests

Gina Cotner
Founder and CEO of Athena Executive Services
Athena Executive Services
Episode: Want To Delegate But Don’t Know How? Let’s Break It Down.
Jeff Levin
Founder of Levin HR Consulting; fractional HR leader; founder of Spotlight Exposure
Levin HR Consulting; Spotlight Exposure
Episode: Seat at the Table: Firing an Employee Without Causing Collateral Damage
Ben Madden
HR professional focused on culture and employee performance
HR Action
Episode: Seat at the Table: Firing an Employee Without Causing Collateral Damage
Kristin David
Attorney with background in legal malpractice defense and coaching for lawyers
Independent; former legal malpractice defense practitioner
Episode: Seat at the Table: Firing an Employee Without Causing Collateral Damage
Colleen Joyce
CEO of lawyer.com and founder of the Lawyer Growth Summit
lawyer.com
Episode: Law Firm Growth Doesn’t Happen by Accident, Tips You Can Use Today
Hannah Hembree Bell
Founding attorney at Hembree Bell Law; founder of My Confident Divorce and the My Confident Women's Circle; host of Not Saving It for Later
Hembree Bell Law / My Confident Divorce
Episode: Seat at the Table: Understanding and Building Your Firm’s Culture
Lori Brown-Simmons
Fractional Firm Advisor; works with mid-sized law firms on growth and leadership
Fractional Firm Advisors
Episode: Seat at the Table: Understanding and Building Your Firm’s Culture
Nick Martin
Cybersecurity expert, founder and CEO of FileScience; CEO of CyberGuardian Consulting Group
FileScience; CyberGuardian Consulting Group
Episode: Cybersecurity and Your Firm: Where Do You Stand? You Need to Know.
Laytoom Wiggins
HR Director at Amazing Family Law Firm (Austin)
Amazing Family Law Firm
Episode: Seat at the Table: Success at Every Stage of the Hiring Process

Reviews

4.7 out of 5 stars from 44 ratings
  • Consistently powerful conversations and next-level insights!

    There’s something really special about the conversations Christopher Anderson creates on this podcast.

    You can feel the intention behind every episode … bringing together incredible guests, diverse perspectives, and insights that actually make you pause and think. The Seat at the Table addition is such a powerful evolution, creating space for deeper, more meaningful dialogue.

    As someone who’s had the honor of being both a guest and a listener over the years, I can say this podcast is as impactfu... more

    Apple Podcasts
    5
    SpecialK 001!
    United States6 months ago
  • Fantastic

    Christopher Anderson is such a valuable voice in this sphere. If you’re looking to improve your relationship with your law firm, this podcast will be a profitable tool for you.

    Apple Podcasts
    5
    Karlibug
    United States2 years ago
  • To Human, Or Not To Human? Great advice!

    The "Future Is Yours: Automation, Efficiency, and Scale" episode from The Un-Billable Hour is a must-listen for any legal professional navigating the rapidly evolving landscape of technology. The conversation with Sam Mollaei on the transformative power of automation and AI in lawyer marketing, intake, and sales was both insightful and inspiring. However, what truly set this episode apart was the thoughtful discussion on the irreplaceable value of human interaction and decision-making in the leg... more

    Apple Podcasts
    5
    Code: RO1932 Free ride
    United States3 years ago
  • Amazing

    I am part of the marketing department at a law firm and I wish everyone in the practice would listen to these episodes!

    Apple Podcasts
    5
    Christinemchandler
    United States3 years ago
  • So Beneficial for All Attorneys

    So grateful to find this podcast! It has a ton of advice for managing attorneys, while also providing practical insight for young attorneys. Thank you for all of the guidance on how to play a stellar role at a law firm (and be truly valuable to a supervisor).

    Apple Podcasts
    5
    Masha_waiting on bar results
    United States4 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

A must-listen for lawyers aiming to improve client experience and operations.
Gives practical, actionable information on running a profitable, less stressful practice.
Practical, relevant advice for managing attorneys and growing a practice.
Valuable voice for law firms; helps improve relationship with your practice.
Consistently powerful conversations with next-level insights and diverse perspectives.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Want To Delegate But Don’t Know How? Let’s Break It Down.
Q: What is a practical first step a firm owner can take to start delegating more effectively?
Start with a clear ownership mindset: tell the staff member, 'This is yours now,' ask what questions they have, and establish a concrete due date that they propose, then write it down and follow up to acknowledge timely completion.
Want To Delegate But Don’t Know How? Let’s Break It Down.
Q: When you work with lawyers and law firm owners, what do you run into that you don't see as frequently elsewhere?
Lawyers often have a strong aversion to delegation because of license concerns, perfectionism, and a habit of shouldering the worst-case risks themselves; this leads to a grip on control that blocks scalable growth. Gina explains that the issue is less about staffing and more about changing mindsets and building accountable processes.
Cybersecurity and Your Firm: Where Do You Stand? You Need to Know.
Q: What steps can mid-sized firms take to improve their data protection without incurring unsustainable costs?
Focus on automated backups with minimal maintenance, ensure on-prem and cloud environments are considered, implement zero-trust endpoint protection, and adopt a strategy for testing restores and validating data integrity regularly.
Cybersecurity and Your Firm: Where Do You Stand? You Need to Know.
Q: How should law firms think about the responsibility for backups when using cloud-based SaaS like Clio or NetDocuments?
Understand the shared responsibility model and verify that the provider's backups align with your retention needs, and complement them with your own tested backups to cover data that might be removed or changed beyond the provider's retention window.
Cybersecurity and Your Firm: Where Do You Stand? You Need to Know.
Q: What should a managing partner or firm administrator be asking to ensure their IT protections are real and not just theoretical?
Ask whether backups are stored independently from the hosting platform, whether data restores have actually been tested, and how quickly data can be recovered, including whether there is end-to-end encryption and immutable storage to protect against accidental or malicious data loss.

Audience Metrics

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

A practical, business-focused show for lawyers looking to run more profitable and efficient practices. Episodes frequently tackle firm culture, hiring and onboarding, client experience, marketing, sales, finance, and the integration of AI and technology into daily operations. The host frames complex management topics around actionable steps, often featuring roundtable discussions with HR, marketing, IT, and operations experts from law firms and professional services. Noteworthy are the emphasis on fractional leadership, non-attorney salespeople, and a strong value-prop for improving profitability without sacrificing client service. Overall, it's likely to appeal to firm leaders, operations-minded attorneys, and professionals who want concre... more

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Which podcasts are similar to this podcast?

These podcasts share a similar audience with this podcast:

1. New Solo
2. Lunch Hour Legal Marketing
3. Lawyerist Podcast
4. Profit with Law: Profitable Law Firm Growth
5. Maximum Lawyer

How many episodes of this podcast are there?

this podcast launched 17 years ago and published 227 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Gina Cotner
2. Jeff Levin
3. Ben Madden
4. Kristin David
5. Colleen Joyce
6. Hannah Hembree Bell
7. Lori Brown-Simmons
8. Nick Martin

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