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Artwork for The Resilient Retail Game Plan

The Resilient Retail Game Plan - retail insights, retail trends and best practices

Resilient Retail Club's Catherine Erdly
E-Commerce
Stock Management
Small Business
Retail Management
Retail Strategies
Small Business Strategies
Retail Industry
Cash Flow Management
Independent Retail
Retail Business
Cash Flow
Retail ROAR
Product Business Growth
Retail
Social Media
Sales Growth
Inventory Management
Marketing Strategies
Email Marketing
Customer Engagement

Welcome to the Resilient Retail Game Plan - giving you retail insights, retail trends updates and best practices for any retailer, from Shopify stores to bricks and mortar units. I'm Catherine Erdly, veteran retail expert and consultant and also founder of The Resilient Retail Club. This is the podcast for anyone wanting to start, grow, or scale a profitable small medium or large product retail bu... more

PublishesWeeklyEpisodes306Founded6 years ago
Number of ListenersCategories
BusinessEntrepreneurshipManagement

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Artwork for The Resilient Retail Game Plan

Latest Episodes

Do you ever feel like you're doing everything right, yet somehow still falling behind?

If you run an independent retail business, you are not imagining things. Between buying stock, managing your team, keeping up with your marketing, handling custom... more

"How much should I order?" sounds like one question. It's actually two — and most product business owners only ever answer one of them.

(This episode features a free download resource at resilientretailclub.com/order)

Hi, I'm retail strategi... more

You’ve opened your shop. You’re selling. You have loyal customers. And yet something feels stuck... (this episode features a free download resource at resilientretailclub.com/systems

Your sales are inconsistent, stock builds up or runs out, c... more

This episode contains a freebie download. Scroll down to find it.

Believe it or not — today is episode 300 of the Resilient Retail Game Plan.

Hi, I'm Catherine Erdly and in this episode, which is six years, 300 episodes, and over 1 million download... more

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Recent Guests

Alli Wood
Mailchimp representative
Mailchimp
Episode: Retail Growth Through Data: Email & SMS Marketing Secrets with Intuit Mailchimp
Sarah Manning
Visual merchandising consultant, course leader
Episode: The Shop Window Pyramid: Visual Merchandising Secrets for Independent Retailers
Mary Portas
Mary Queen of Shops, retail legend
Mary Portas Ltd
Episode: Retail Industry Trends - 2026. Retail is changing FAST!
Iman Ismail
Iman Copyco, email strategist
Iman Copyco
Episode: Retail Industry Trends - 2026. Retail is changing FAST!
Vee Roberts
Insights for Marketing
Insights for Marketing
Episode: Retail Industry Trends - 2026. Retail is changing FAST!
Luke Carthy
SEO and AI for websites
Self-employed consultant/SEO expert
Episode: Retail Industry Trends - 2026. Retail is changing FAST!
Therese Oertenblad
Founder, Small Business Collaborative
Small Business Collaborative
Episode: Retail Industry Trends - 2026. Retail is changing FAST!
Ian Nicholson
Vacant Shops Academy
Vacant Shops Academy
Episode: Retail Industry Trends - 2026. Retail is changing FAST!
Ronke Fashola
Founder of Love Your Look, a bold inclusive fashion brand
Love Your Look
Episode: How to Build a Retail Community That Actually Buys From You

Host

Catherine Erdly
Independent UK-based small business and retail expert; founder of The Resilient Retail Club; host of a practical, strategy-minded show for product-based retailers.

Reviews

4.9 out of 5 stars from 144 ratings
  • Very helpful advice

    Really helps me think ahead and plan my retail business year. Great idea and prompts!

    Apple Podcasts
    5
    looktoo
    United Kingdom4 months ago
  • Used to be a great podcast

    This is a podcast full of useful information BUT it has recently rebranded and has so much distracting music and jingles that it has become impossible to listen to. What a shame to spoil something good with a load of completely unnecessary nonsense

    Apple Podcasts
    1
    Beezkneesz
    United Kingdom10 months ago
  • 💎💎💎

    Catherine has such an engaging energy that her guests match! They’re offering tons of value no matter what stage of business you’re in, and I can really feel how supportive everyone is! I’m not a retailer myself, but as a PR coach for Ecom brands/retailers, I’m always looking for resources to recommend them and this is def one of them🔥🔥

    @gloriachoupr

    Apple Podcasts
    5
    _doremi101
    United Statesa year ago
  • Positive & Practical for product based businesses

    Such a fantastic resource for the small business owner. Catherine is such a knowledgeable host and shares that knowledge so generously, as well as talking to a wide range of equally knowledgeable guests. I always end an episode with ideas of practical ideas I can take now, and what I’d like to build up to in future, without having lost hours of my day.

    Apple Podcasts
    5
    Gertuk
    United Kingdom2 years ago
  • Love this podcast!

    Great podcast with tons of valuable information.

    Apple Podcasts
    5
    Browneyedgirl324
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Guests bring diverse, real-world experience that translates into implementable steps.
Hosts deliver practical, actionable tips for product-based businesses.
Shows consistently recruit knowledgeable guests and provide structured frameworks for growth.
Listeners praise the host for clarity and supportive, empathetic delivery.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

The Shop Window Pyramid: Visual Merchandising Secrets for Independent Retailers
Q: Do you use your window to push products or to tell your brand story?
The guest explains that, since 2020, brands should visually communicate who they are through the window, using slogans, QR codes, and brand textures to convey identity while still highlighting product, with a balance between newness and storytelling.
How indie shops grow sales WITHOUT discounting!
Q: So Paola, do you want to start off by just showing a little bit about the research that you've just done?
Paola shares that she has been doing Stock Doctor for nearly 18 months and discusses the growth metrics they've seen in terms of sales and stock levels, emphasizing a 20% increase in gross profit margin over a year.
Knowing When Your Retail Business Is Ready To Expand
Q: How do you navigate the transition from one to two and then two to three shops?
It's all in the team. Getting the right people and trusting them is vital for successful expansion.
Meta Ads Have Changed: What will actually work in 2026!
Q: Does the idea of spending only what you can afford to lose still ring true for new ads?
Yes, it's important to acknowledge that the first three months of advertising may not yield immediate returns, but valuable learnings can be gained.
Meta Ads Have Changed: What will actually work in 2026!
Q: How can smaller businesses compete without a huge budget?
Smaller brands can pivot quickly and use unpolished, authentic content that resonates with audiences, eliminating the need for a giant budget.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About The Resilient Retail Game Plan

What is The Resilient Retail Game Plan about and what kind of topics does it cover?

A practical show focused on helping independent retailers, product-based businesses, and online shops grow profitably. Episodes emphasize structured marketing, inventory management, customer retention, and scalable operations, often featuring real-world experiences from shop owners and marketers. A standout trait is Catherine Erdly's emphasis on clarity, accountability, and actionable plans (e.g., framed around programs like a structured Retail Sales Game Plan). The format tends to mix strategy with hands-on tactics, with guests offering diverse perspectives from stock management to consumer engagement. This makes it particularly helpful for listeners seeking implementable steps rather than abstract theory; it also stands out for its UK ret... more

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Which podcasts are similar to The Resilient Retail Game Plan?

These podcasts share a similar audience with The Resilient Retail Game Plan:

1. Retail Reckoning - Retail Stories from Retail Frontlines
2. Podmastery: podcasting insights and advice for indie creators
3. Mind Your Business With Sara & Helen
4. Begin Again with Davina McCall
5. The Product Boss with Jacqueline Snyder

How many episodes of The Resilient Retail Game Plan are there?

The Resilient Retail Game Plan launched 6 years ago and published 306 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The Resilient Retail Game Plan?

Recent guests on The Resilient Retail Game Plan include:

1. Alli Wood
2. Sarah Manning
3. Mary Portas
4. Iman Ismail
5. Vee Roberts
6. Luke Carthy
7. Therese Oertenblad
8. Ian Nicholson

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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